Protyre Autocare - Chippenham Reviews 

1,766
•
TrustScore 4.5 out of 5

4.6

Bath Road Industrial Estate, Chippenham, SN14 0AB Chippenham, Wiltshire, GB

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Rated 5 out of 5 stars

Free suspension check reported no faults, despite earlier "assessment" from main dealer that worn bushes needed replacing (not the first time they haVe flagged supposedly faulty items that were perfec... See more

Company replied

Rated 5 out of 5 stars

Great experience at Protyre, Chippenham. Turned up and was greeted warmly and expected. MOT and wheel alignment done equickly. Friendly and efficient and would definitely recommend. Well done guys!... See more

Company replied

Rated 5 out of 5 stars

Having ordered 4 tyres online and booking a slot for fitting we arrived at protege Chippenham to be told there were only 3 tyres available. We were told the other tyre should be delivered later that... See more

Company replied

Rated 5 out of 5 stars

Booked for a service followed by a MOT. On advice four new tyres were fitted and balanced followed by a wheel alignment. As always advise is genuine and respectful. Everything has been executed with c... See more

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Bath Road Industrial Estate, Chippenham, SN14 0AB, Chippenham, Wiltshire, United Kingdom

  • 01249 652170

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,766)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly

Friendly, informative and efficient. Recommended.

22 September 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Dear Mark,

Thank you very much for leaving us this 5-star review.

We always strive to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from our team at our Chippenham branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 3 out of 5 stars

Not very responsive

Not very responsive and took and age to make a refund

20 May 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Dear Damian ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Chippenham branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

We have used protyre for the last 2…

We have used protyre for the last 2 MOTs and passed. This time it was failed due the spacing on the number plate. How come it passed the previous MOTs and failed the recent test. Also it passed when taken to the Hyundai garage where it was bought from.

18 September 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Dear Mr Keith Jefferies, 

Thank you for notifying us of your concerns regarding the MOT. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent professional staff

Excellent professional staff, warm welcome and efficient service. Well Done the Team

14 September 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Roger​,

We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy booking

Easy booking, Great MOT price. Highly recommend

9 September 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Andy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My review

Booked my car in for an MOT and went extremely well 😁

2 September 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Gemma,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that your MOT went extremely well. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Book on line and MoT done in time slot scheduled

Book on line, MoT as appointment and waiting room if you want to stay or pub short distance away as was great sunny day. Cheapest MoT in Chippenham.

25 August 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Dear Richard,

We're so happy to hear you had such a positive experience with our online booking and MOT service!

We're glad our waiting options worked out well for you, especially on a sunny day.

We will look forward to welcoming you again in the future.

Kind regard
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Staff were fantastic

Staff were fantastic. They checked my tyre comprehensively for a slow puncture and eventually found the valve to be faulty. Top team and will definately be back.

24 August 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Michael​,

We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Honest advice and good service

Free suspension check reported no faults, despite earlier "assessment" from main dealer that worn bushes needed replacing (not the first time they haVe flagged supposedly faulty items that were perfectly okay). Tyres were also checked and found to be close to replacment - ordered and sorted swiftly

24 August 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Nigel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Appointment are respected and…

Appointment are respected and everything was well explained and the technicians were so committed to giving the best after my mot and repairs its like im driving a new car keep the good work Good pricing and easy booking process

24 August 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Donald,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient

Very efficient

19 August 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Miles,

Thank you for taking the time to leave us a 5-star review. We're pleased you found your experience to be efficient. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Bathwick Chippenham

I have used the Chippenham branch for over 10 years. These guys work really hard. I’ve always had excellent advice and service. As a lone female I never feel patronised or ripped off. Pricing is great and they really work at pace.

10 August 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient and friendly team great to…

Efficient and friendly team great to have on your door step 👍

12 August 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Karen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Straight forward and no hassle

Straight forward and no hassle

12 August 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always . Very quick and nothing is ever to much trouble.

10 August 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Neil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

The team were friendly, quick and professional.

5 August 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Bridget,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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