Protyre is an excellent garage that consistently delivers great service, whether it’s repairs, tyre changes, or an MOT. They always provide useful, honest feedback, and most importantly, they’re a rep... See more
Company replied
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Protyre is an excellent garage that consistently delivers great service, whether it’s repairs, tyre changes, or an MOT. They always provide useful, honest feedback, and most importantly, they’re a rep... See more
Company replied
Burt & the mechanics are all great guys who give friendly, great customer service. Nothing is ever a problem & the mechanics do a great job all at a fair competitive price. Can’t recommend them e... See more
Company replied
Great service and competitive on price. Alan the manager, Bert and the rest of his team are great. I am a repeat customer and will continue to use them. I always recommend these guys to friends.
Company replied
I booked & paid online for an aircon regas - much better price than I could find in Brighton. Good communication after booking & location easy to find. The staff were friendly & helpful & all comple... See more
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76 Ifield Road, West Green, RH11 7BQ, Crawley, West Sussex, United Kingdom
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Reply from Protyre Autocare - Crawley

Reply from Protyre Autocare - Crawley
The staff are very friendly and professional. The work i had completed well. So all good. A little disappointed that having booked Thursday at 8.30 the previous Saturday at approx 10 i was only called at 5 pm on Thursday to say my car was ready ? I realise a part was needed that had to be ordered but assumed it would have been ordered and delivered prior to Thursday ? I imagine having booked in for 8.30 i would have been the first customer that day ? I was hoping to work on the car late morning so that never got done. Anyway all the staff are i appreciate under some presure time wise as long as they do a good job im happy at the end of the day so well done to all. The manager deserves a pat on the back he looked after the missing windscreen wiper arms that didnt have blades on them so my windscreen if the wipers were accidentally activated didn't mark the screen. Plus i have an irritating sound coming from the dash under bonnet that they correctly diadnosed. All in all very well done many thanks.
Great service from the Protyre team. Alan and his team always go out of their way to help, and I couldn’t recommend them highly enough! Thanks again!

Reply from Protyre Autocare - Crawley
The experience I received was first class
I will definitely be using this garage again

Reply from Protyre Autocare - Crawley
Just like to say big thank you to the manager and Betty for all they help for all the support and effort to all the customers always, nothing is never a problem t help all of us.
I just can’t thank them enough
Excellent service and gave me the correct service for what I needed saying I don’t need the top service as they did that last year
As always Alan and Bert helpful considerate and explain technical faults on the car. They both have extreme patience with some customers. They are often late leaving finishing a job/paperwork. The mechanics are great and look after our cars extremely well.

Reply from Protyre Autocare - Crawley
Booking on-line was easy and quick. Charges for service and MOT were agreeable. Late into service a major fault was discovered; I as contacted immediately and the repair was made the same day. I was quoted a price for the repair which was not cheap (what is!) but was reduced when I came to pay.
Friendly, courteous and professional!

Reply from Protyre Autocare - Crawley
I came they fixed and I went
all good except you can never get a booking in summer for 2 months
you need a bigger garage..
They are always happy to help and their work is always top quality and myself and family always use them Alan is a credit to the garage

Reply from Protyre Autocare - Crawley
I recently had my car serviced at and I couldn’t be more impressed. From start to finish, the experience was smooth, professional, and stress-free.
The team was friendly, honest, and took the time to explain exactly what needed to be done—no pressure, no upselling. The quality of the work was excellent.
They finished the service on time and at a fair price. It’s clear they take pride in their work and genuinely care about their customers.
Highly recommended to anyone looking for a trustworthy, skilled garage. I’ll definitely be coming back!
Sandra Wood

Reply from Protyre Autocare - Crawley
I've used this garage quite a few times now & always receive great service, the staff are very friendly. They are a competitively priced garage & will continue going there.
Previously had great service from another Protyre branch and delighted to say this had continued at the Crawley branch.
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