Protyre Autocare - Crawley Reviews 

1,370
TrustScore 5 out of 5

4.9

76 Ifield Road, West Green, RH11 7BQ Crawley, West Sussex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Protyre is an excellent garage that consistently delivers great service, whether it’s repairs, tyre changes, or an MOT. They always provide useful, honest feedback, and most importantly, they’re a rep... See more

Company replied

Rated 5 out of 5 stars

Burt & the mechanics are all great guys who give friendly, great customer service. Nothing is ever a problem & the mechanics do a great job all at a fair competitive price. Can’t recommend them e... See more

Company replied

Rated 5 out of 5 stars

Great service and competitive on price. Alan the manager, Bert and the rest of his team are great. I am a repeat customer and will continue to use them. I always recommend these guys to friends.

Company replied

Rated 5 out of 5 stars

I booked & paid online for an aircon regas - much better price than I could find in Brighton. Good communication after booking & location easy to find. The staff were friendly & helpful & all comple... See more


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #23 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 76 Ifield Road, West Green, RH11 7BQ, Crawley, West Sussex, United Kingdom

  • 01293 612211

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,370)

34,393 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service.

I booked and paid for a tyre for the next day as I had a flat, and the guys assured me it would be done in time for me to get to work the next day at 11am.
It was, the price was extremely fair and the service was fantastic. I will definitely be using the garage again for future MOTs and tyres, would 100% recommend. Thank you!

20 August 2025
Rated 5 out of 5 stars

Excellent service and efficient team

I had a very positive experience at Protyre Crawley. The staff were welcoming, professional, and kept me fully updated throughout. They explained the work clearly without pressure, and the turnaround was quicker than expected. The pricing felt fair and transparent, and the overall service gave me real confidence in the team. It’s refreshing to find a garage that combines efficiency with genuine customer care.

Date of experience: 18/08/2025

18 August 2025
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Hisham,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Dissatisfaction

No communication with, mot done, quote on work needed, if, or, how long the work will take, over priced, ripped off again, not the first time, had enough of it, will never use again.

18 August 2025
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Dear Mr Jupp,

Thank you for taking the time to raise your concerns.

As per our response to your previous review, this matter is currently being investigated by the Area Manager who will make contact with you in due course.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Lads here are great

Lads here are great, fully recommend.

9 April 2025
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Dear Rachael,

We're happy to hear that you had a great experience with our team! Thank you for your recommendation; it means a lot to us.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

A1 Customer Service

A Very Reliable & Friendly Team

18 August 2025
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Reply from Protyre Autocare - Crawley

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Very helpful as always

Very helpful as always

18 August 2025
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Reply from Protyre Autocare - Crawley

Dear AD South East,

We appreciate you taking the time to share your positive experience at our Crawley branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Honest trustworthy

Honest, trustworthy, and fair – Protyre Autocare Crawley fixed my car quickly at a good price without trying to upsell or rip me off. On this particular day, a big thank you to Bert and the mechanic who carried out the work (sorry I can’t remember your name) – my car runs perfectly now.

11 August 2025
Rated 5 out of 5 stars

Great price

Great price. Excellent customer service and work completed in the time stated. I will be booking my other car for an Aircon regas soon

30 July 2025
Rated 5 out of 5 stars

They are always friendly professional…

They are always friendly professional and very efficient. I will never go to another garage

23 July 2025
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Anna,

We appreciate you taking the time to share your positive experience. We're happy to hear that you find our team friendly, professional, and efficient.

Best regards,
Eddie
Customer Care - Protyre

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