I booked a 10.30am slot for two tyres on my car to be replaced, having chosen the new tyres and paid for them on line the previous afternoon. I arrived on time, checked in, confirmed it was the front... See more
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Location
Switch locationUnit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU Devizes, Wiltshire, GB
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Always superb service from the Devizes branch. Had a free brake check on a second hand car purchase from a franchise dealer and they confirmed both brakes on the front faulty and a both front tyres a... See more
Company replied
Always had good service at this tyre centre, website shows good choice of tyres to suit all budgets, with options for wheel alignment, brakes and exhausts for example. You can also choose a date and a... See more
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I thought the attention to detail whilst fitting my tyres was lacking. The car was returned to me with tyre adhesive on one of the alloys which I have had to remove. The customer waiting area could... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Devizes
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU, Devizes, Wiltshire, United Kingdom
- 01380 728461
4.8
Excellent
965 reviews
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Professional and Efficient
I guess its simply they professionally do what they should and when they are scheduled to do it = This being unlike some earlier experiences within the group.
24 August 2026
Reply from Protyre Autocare - Devizes
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful staff
Helpful staff, I felt I could trust them and wouldn’t be overcharge or under serviced. Simple to book slot.
2 September 2026
Reply from Protyre Autocare - Devizes
Dear Nigel Ashby,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Devizes branch have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Devizes
Hello Mr Johnson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Gentleman was nice chap good chat and…
Gentleman was nice chap good chat and did it all great would recommend this company
2 September 2026
Reply from Protyre Autocare - Devizes
Hello Daniel,
We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service exceeded my expectations.
I booked a 10.30am slot for two tyres on my car to be replaced, having chosen the new tyres and paid for them on line the previous afternoon. I arrived on time, checked in, confirmed it was the front tyres which were to be replaced and handed my car keys to the lady receptionist, before taking a seat in the waiting area.
Shortly afterwards I saw my car being driven into the workshop area and work to fit the new tyres on the front wheels began. The work was completed and my car was brought back to reception ready to drive away at 11.00am.
31 August 2026
Reply from Protyre Autocare - Devizes
Hello Roger,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always superb service from the Devizes…
Always superb service from the Devizes branch. Had a free brake check on a second hand car purchase from a franchise dealer and they confirmed both brakes on the front faulty and a both front tyres at 3mm. Excellent advice offered and following advice from Churchill legal service it has now gone back to be fixed at the dealers cost. Will be coming in for tracking/tyres shortly. Many thanks to Charlie the manager and to Ken who is superb and really knows his job. Lovely lady on reception too. Faultless garage and they give faultless service. Will be in with some treats ! Well done all!!
28 August 2026
Reply from Protyre Autocare - Devizes
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Service
Excellent customer service, car in on allocated time MOT conducted and a debrief of the results at the end. Very professional service and easy to book on line.
24 August 2026
Reply from Protyre Autocare - Devizes
Hello Clive,
Thank you for taking the time to share your positive feedback! We are delighted to hear that you were pleased with the professional service you received and the ease of booking online.
Best regards,
Eddie
Customer Care - Protyre
I was 10 minutes late due to traffic…
I was 10 minutes late due to traffic told not a problem.
Waited less than an hour it was nice to see a lady working the desk.
24 August 2026
Reply from Protyre Autocare - Devizes
Hello Mia,
We are delighted to hear that you had a positive experience and that our team at Devizes was understanding about your traffic delay. It's wonderful to know that your wait was short.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Devizes
Hello Navian,
Thank you very much for leaving us this 5-star review.
We always strive to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Devizes.
We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Devizes
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Usual OEM dealer cancelled my MOT…
Usual OEM dealer cancelled my MOT appointment at the last minute - Protyre saved the day at short notice - Great service!
17 August 2026
Reply from Protyre Autocare - Devizes
Hello Ashley,
We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Affordable, speedy and professional
Came in for a quick light bulb change and the shop had me in and out in a few minutes. Affordable, speedy and professional. Great service.
10 August 2026
Reply from Protyre Autocare - Devizes
Hello Mr Broadbent,
We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service at very short notice
Great service at very short notice. Fast, efficient and friendly, thank you.
12 August 2026
Reply from Protyre Autocare - Devizes
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Attention to detail Lacking
I thought the attention to detail whilst fitting my tyres was lacking. The car was returned to me with tyre adhesive on one of the alloys which I have had to remove. The customer waiting area could also have been better particularly considering a 1 hour wait for the tyres to be fitted.
12 August 2026
Reply from Protyre Autocare - Devizes
Dear Customer,
Thank you for bringing this to our attention. We are very sorry to hear about your experience with the tyre fitting and the waiting area. We have passed on your feedback to management to ensure the issue with the tyres done not happen in future. Our centres are currently going through refurbishment, so there will be an upgrade to the waiting facilities in the near future.
If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Devizes
Hello Mr Hayward,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I wouldn't hesitate in recommending…
I wouldn't hesitate in recommending Protyres, their customer service is fantastic
10 August 2026
Reply from Protyre Autocare - Devizes
Hello Polly,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
you did what you said when you said
you did what you said when you said. there was a delay in parts and that was communicated clearly.
10 August 2026
Reply from Protyre Autocare - Devizes
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent fitting time
Excellent fitting time!
The only downside is they cant offer alignment service for cars after 2023.
It didn't pop up as an issue at booking, however the refund was very prompt. Tyres are a great price and the service is good too!
29 July 2026
Reply from Protyre Autocare - Devizes
Hello Victoria,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Professional and reliable.
I have used the Devizes branch on several occasions. They are always efficient and professional.
The work space is clean and tidy.
The cheapest way to purchase tyres is via the Black Circles app.
Use with confidence.
3 August 2026
Reply from Protyre Autocare - Devizes
Hello Rob,
Thank you for taking the time to share your positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
Best regards,
Eddie
Customer Care - Protyre
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