Protyre Autocare - Devizes Reviews 917

TrustScore 5 out of 5

4.8

Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU Devizes, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Arrived at the Devizes branch for our booking and were told there was a fault with the compressor and they could not complete the work. We were offered a different booking date but unfortunately we... See more

Rated 5 out of 5 stars

We use Protyre Devizes for services, MOT’s and tyre replacements and have always received good customer service. This last MOT was no exception. Having found a nail in one of tyres during the process,... See more

Rated 5 out of 5 stars

My booking was for an aircon recharge. I booked and had the job done on the same day at the appointed time for a reasonable price. Staff were friendly and helpful. Couldn't ask for more really.

Rated 5 out of 5 stars

Helpful and hassle free Can’t complain with their service, fair price and hassle free. Had issues with a bmw 30-40 miles post service. Contacted ProTyre who got us in the next day despite the b... See more

Company replied


Company details

  1. #9 of 25 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 9 best companies in Car Battery Shop
  4. #8 of 17 best companies in MOT Centre
  5. #26 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU, Devizes, Wiltshire, United Kingdom

  • 01380 728461

4.8

Excellent

TrustScore 5 out of 5

917 reviews

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Rated 5 out of 5 stars

Good service given

12 January 2026
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Up selling beware.

Job was booked for my daughters car whilst the tyre replacement was fine an attempt to up sell front pads and discs led to me making an unwarranted 20 mile journey over to inspect the brakes which as expected were no more than 50% worn! As a retired engineer this behaviour annoys me and ultimately loses custom.

7 January 2026
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Dear Mr Nicholas J Parry,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Helpful and hassle free

Helpful and hassle free
Can’t complain with their service, fair price and hassle free. Had issues with a bmw 30-40 miles post service. Contacted ProTyre who got us in the next day despite the backlog to check their work.

No defensive attitudes, they checked their work and diagnosed the issue with little fuss and which proved the issue was indeed a pure coincidence and no fault of the service.

Happy with the experience and would recommend.

17 December 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Dear Thomas G,

We're glad you enjoyed your experience and appreciate you highlighting our fair price and hassle-free service at our Devizes branch.

We are happy to hear that we could assist you promptly and resolve the issue effectively.

Thank you for recommending us!

We look forward to welcoming you again in the future.

Kind regards,
Kayleigh
Customer Care – Protyre

Rated 5 out of 5 stars

outstanding!

Already got 2 tyres from them but thanks to a pot hole, needed to change the remaining ones within 2 weeks - they were happy to fit me in at the last minute at the end of a long day - brilliant!

15 December 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Dear Penni,

We're glad we could help you out with your tyre replacement at the end of a long day at our Devizes branch.

We appreciate you choosing us again and thank you for your brilliant feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 1 out of 5 stars

Terrible Garage

Had to give star one to write a review ,I wouldn’t give them any stars .Took a 2 year old tyre into protyre Devizes yesterday for a puncture repair 10 minutes later they rang me to say I needed a new tyre as it was perished couldn’t believe it knew it wasn’t as worked in garages for 33 years and would definitely have noticed took it to another tyre place and they repaired without question they also couldn’t believe what I had been told I think being an older person they thought they could rip me off awful

10 December 2025
Unprompted review
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Dear Janburr,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good professional service

Good professional service

5 December 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Kevin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good price and good service

Good price and good service

5 December 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Lee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Did the work efficiently

Did the work efficiently

28 November 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Dear Michael Wright,

We're happy to hear that our work was efficient at our Devizes branch.

Thank you for your positive feedback; we appreciate it!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

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