The team at Bathwick Tyres Devizes were brilliant, I phoned to book in for an Aircon regas on Tues but they couldn't get me in until the next day. I went in to the reception and was greeted with a f... See more
Company replied
Location
Switch locationUnit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU Devizes, Wiltshire, GB
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See what reviewers are saying
Once again the team at Protyre did a super job for me. brake discs and pads sorted - no quibbles and all within a very reasonable time frame - I've said it before - Erin, Charlie and Elliot are all cl... See more
Company replied
My car was booked in for a new tyre and all four brake discs and pads i was aware how expensive it was going to be. So wheni collected it , it was a nice touch that they replaced a broken part of my... See more
Company replied
Arrived at the Devizes branch for our booking and were told there was a fault with the compressor and they could not complete the work. We were offered a different booking date but unfortunately we... See more
Company details
- #9 of 25 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Devizes
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU, Devizes, Wiltshire, United Kingdom
- 01380 728461
4.8
Excellent
934 reviews
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Having the P7's available the next day…
Having the P7's available the next day for fitting
30 April 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Booked car in for minor oil service and…
Booked car in for minor oil service and air con recharge. Whilst the car was in I was told I needed new front discs and pads. Quote quoted a very expensive price. Also when I got back with my car the air con still wasn’t working but they hadn’t mentioned that. When I called to quiz this I was told the mechanic tested it and it was cold so I must have a leak. It’s since been elsewhere and my temperature sensor was at fault causing the issue so it was never working when the mechanic tested it and claimed it was.
So they lied to me and tried to fleece me on price for my brakes. (Which are actually ok)
They have lost all my trust I won’t be returning again
21 April 2025
Reply from Protyre Autocare - Devizes
Dear Michael Flaherty,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Polite quick service
11 April 2025
They listened & explained.
9 April 2025
Quickest firm to get my required tyre
Quickest firm to get my required tyre. Prompt fitting and cheapest
4 April 2025
Disappointed
Booked a slot for 2 tyres to be replaced .. waited an hour . Staff member working on my car prioritised a customer who came in after me without a pre booked slot . Disappointed should have been no longer than 20 mins
2 April 2025
Reply from Protyre Autocare - Devizes
Dear Tim Bennett ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Devizes branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
I have always wanted my car to be very…
I have always wanted my car to be very well checked because it is my family car. And you did exactly that. Thank you very much.
2 April 2025
Polite and respectful.
They managed to squeeze me in on the day. Also, when I questioned the advertised discount, he checked to see if it was applicable and applied it to my bill, once confirmed.
28 March 2025
MOT incompetence
Had a mot done last Friday a 3 year old Electric car it so say failed on a brake issue I got my trusted mechanic to look at it and he couldn't see any issue the mechanic then took this car to a rolling road at another garage and again they couldn't find any issue this caused me financially alot I had to pay the mechanic and hire a car and fuel it to go to the airport as mine had so say failed furious was a understatement it went back Monday for a retest having nothing done other than a inspection from two mechanics and it passed
2 April 2025
Reply from Protyre Autocare - Devizes
Dear Duncan Sterling,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Pre booked an appointment
Pre booked an appointment
Was Made to wait an additional 45 minutes. Time I did not have to sit around. Devizes is under new management, 15 years I’ve been a loyal customer never been made to wait that long with no apology. Sort your bookings out. Wasted an entire morning.
28 March 2025
Unprompted review
Reply from Protyre Autocare - Devizes
Dear Mr Webster,
We understand your frustration with the wait time for your appointment. We value your loyalty and appreciate your feedback.
We are committed to providing a positive experience for all our customers and will work to improve our appointment scheduling processes, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehilce in question and your best contact number, a team membner will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Very professional and friendly
Very professional and friendly and work at a high standard, would always recommend them.
24 March 2025
Always good service nice people…
Always good service nice people definitely recommend 👌
21 March 2025
Great experience here…
Great experience here for a service and MOT. Really friendly staff and super helpful. I got a full report for my service and a quote for my recommendations from my MOT. They were also super quick and made me feel at ease when I was sat in the waiting area with a fussy baby.
19 March 2025
Can not fault the service
Can not fault the service. Work done as promised and in under an hour.
14 March 2025
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