Protyre Autocare - Exeter-Sowton Reviews 

753
TrustScore 4.5 out of 5

4.7

Apple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB


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Rated 5 out of 5 stars

Friday 7th August in the afternoon I had screw in my passenger side tyre, I went to Elite garage first (closest to my house),was a bit rude & not in so many words “tough, we cannot do until Mo... See more

Company replied

Rated 5 out of 5 stars

Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... See more

Company replied

Rated 5 out of 5 stars

First time using this company. It was recommended by a friend. Liked the ease of booking an appointment, the selection choice and price of tyres. Fast efficient service. Staff were friendly.

Company replied

Rated 5 out of 5 stars

Thank you CRAIG. Having had a tyre failure on the A30 near Exeter. A chap called Craig who was driving past us from Protyre Exeter, stopped and was extremely helpful and knowledgeable and helped... See more

Company replied


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #23 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, United Kingdom

  • 01392360022

4.7

Excellent

TrustScore 4.5 out of 5

753 reviews

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4.7

All reviews

(753)

35,104 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service from start to finish

Very good service from start to finish, needed two tyres, the staff were helpful at reception and had a look at tyres to get sizes, my car was in and out within the hour. Also had no appointment and it wasn’t a problem open Saturday mornings brilliant

22 April 2026
Rated 5 out of 5 stars

Polite and efficient under pressure

I needed a new tyre due to age deterioration and was asked if I could return later in the day due to how busy they were. However, as the tyre was too deflated I decided to stay. The work was completed in less than 2 hours with two other tyres also replaced due to their being 10 yrs old. Very polite receptionist and first class service.

17 April 2026
Rated 5 out of 5 stars

I've been going here for over 15 years…

I've been going here for over 15 years and have always had great service from the whole team. I've had punctures fixed, tracking adjusted purchased tyres from them. They've also fitted tyres I've purchased from elsewhere for me. Great company that'll I'll always go to.

22 April 2026
Rated 5 out of 5 stars

Prompt friendly service. Top notch.

Prompt friendly service from Darcy and Tony. The tyre I needed after a puncture wasnt in their brach stock but they went to the warehouse to pick it. I was in and out in very short time! Top notch service.

22 April 2026
Rated 4 out of 5 stars

Good service from start to finish with…

Good service from start to finish with tyres fitted in great quality.

The only slight error was i paid £30 per tyre above better ones i showed on my phone at the counter that were on there website and in stock. I did not know this until payment was made but would have preferred the tyres i had checked for better on sound and wet weather,

I always advise people to use Protyre and this will continue

1 April 2026
Rated 5 out of 5 stars

Positive

Starting with the positives, great price and a discount on Pirelli tyres were available so that was great and availability was convenient on a weekend to fit tyres.

After an initial issue the customer service from Toby was excellent.

1 April 2026
Protyre Autocare - Exeter-Sowton logo

Reply from Protyre Autocare - Exeter-Sowton

Dear ALD,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter-Sowton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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