Have used Protyre Exeter over the last few years and each time have received great service. I also use their free service for winter/summer 'healthchecks' on my car. If any repairs are needed they a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The experience was straight forward and the guy on the desk was an angel! I cannot remember his name (sorry) but he wrote me a full report for the car. I only booked a 30 min slot but need more time... See more
Company replied
I have been going to Protyres for many years to have my car MOT from phoning upto book an MOT to going to the get it done everyone that works there is really professional helpful and kind 😊 Tbh i g... See more
Company replied
Phoned around as you do for motorcycle tires, but for the same tire, fitted to my bike, they came back £120 cheaper than a well known dealership in Exeter!! Booked my slot, hour later off on some new... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Exeter
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom
- 01392 412610
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing friendly service
Had a puncture, fitted the space saver and popped in to Protyre on the way home, chap behind the desk could not have been more helpful and friendly, even apologising that they could not do it immediately. Car was booked in for midday the next day and was done in 45 mins. I waited in the reception rather than walk home and back again and I was very impressed with how everyone who came in was treated. I would highly recommend this place and it is now my autocare provider of choice :-)
Excellent service. Highly recommended
Excellent service. I've used Protyre Exeter for the past few years. Without exception staff have always been so polite, helpful and straightforward. Everything is explained clearly and potential issues that require attention at the next service are raised without any pressure.
As usual a good experience
As usual a good experience. Polite and efficient staff, problem dealt and car returned without any delay. No complaints.
Staff member was very helpful and…
Staff member was very helpful and knowledgeable. I had the front tracking checked and the staff member showed me results of the rear tracking and whilst there was not pressure applied I chose to have that adjusted as well.
I was also advised the track rod ends were worn and should be changed before next MOT - again no pressure to have it done here.
Great friendly service
Great friendly service, took the time to be polite and efficient.
I have used Protyre before and I will continue to use and recommend.
Very quick and efficient service
Very quick and efficient service. Arrived at the depot 10 mins before my appointment, explained I was early as I had a hospital appointment. Fitted in straight away. Very polite and professional.
Always good service with competitive…
Always good service with competitive prices. Helpful staff, despite always being busy.
Very friendly helpful staff..
Very friendly helpful staff..
Always explain to you the problem and discuss the best option..
May use AI-assist with repliesRead more
I had an appointment booked for 12.30…
I had an appointment booked for 12.30 on monday and waited an hour before my car was even seen! I appreciate delays but a heads up would have been nice! It ruined my entire afternoon! Not happy at all!

Reply from Protyre Autocare - Exeter
Awful experience
Awful experience, took my car to the Exeter branch for MOT, it failed and they quoted £1000 for repairs, took it elsewhere and even using genuine parts came to £400 less and the mechanic said that he probably wouldn’t have even put the parts that failed as an advisory, took it back for a retest and the tester lay on the floor and looked at the parts quickly then bounced the bonnet up and down a few times then issued the pass although one of the advisories that I had replaced at the same time as the parts that failed still showing as an advisory so clearly didn’t even inspect it properly, will never go back again!

Reply from Protyre Autocare - Exeter
Attentive
Attentive, polite and way better than the other tyre firms I have visited recently. I will be back.
Due to some confusion there was an…
Due to some confusion there was an issue with the tyre fitted and I have to say that Craig dealt with the issue superbly and it was resolved quickly. I have used Protyre for many years and the service they provided here just confirmed I am dealing with good people. Thank you.
I needed a new battery for my car so…
I needed a new battery for my car so gave pro tyre a call and they explained everything to me which was good and even got me in on the same day that I called they did a great job and now my car is fine again will use them again if needed be
Daylight robbery - NEVER AGAIN
I recently had my van MOT’d at Protyres and was shocked by the repair quotes that followed. After the MOT failure list, I was quoted prices that were over 50% higher than other garages for the same work.
Thankfully, I shopped around. What Protyres quoted at nearly £400, I had done elsewhere for £200 — including front brake pads, discs, and a tyre replacement. The price difference was staggering and simply unjustifiable.
I feel like they rely on customers not checking elsewhere. I won’t be returning — ever — and I’d strongly advise others to get a second opinion before agreeing to any work.

Reply from Protyre Autocare - Exeter

Reply from Protyre Autocare - Exeter
Had a mot done very friendly staff and…
Had a mot done very friendly staff and a free cup of coffee why waiting

Reply from Protyre Autocare - Exeter
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







