Protyre Autocare - Exeter Reviews 2,128

TrustScore 4.5 out of 5

4.7

5 Trusham Road, Marsh Barton, EX2 8NW Exeter, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

always great guys and great service - explain matters clearly and never go OTT like some people. Been using them for 20 years now and HGHLY RECOMMEND - use the Protyre web to buy tyres as cheaper and... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the MOT for my motorbike yesterday evening. The technician kindly rectified a couple of small defects he discovered FOC. I would recommend Protyre Trusham Road, Exeter to other biker... See more

Rated 5 out of 5 stars

Searched out a motorcycle tyre for me and ordered it in from a supplier. Kept in touch through this process and made me an appointment for tyre change. Tyre changed and they tensioned my drive chain t... See more

Company replied

Rated 5 out of 5 stars

I needed a new rear tyre for my motorbike as I had a nail in it, so I ring Protyre and spoke to Craig who was most helpful, polite and professional. He was able to advise me what tyre would be best fo... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 9 best companies in Car Battery Shop
  4. #8 of 17 best companies in MOT Centre
  5. #27 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom

  • 01392 412610

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

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Rated 1 out of 5 stars

Had air-conditioning refilled within …

Had air-conditioning refilled within 2 days not cold at all very disappointing 😕

17 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Dear Allen Carter,

Thank you for bringing this to our attention.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Good service

Good service, friendly staff, good price, that's all I ask for

17 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Andrew Turner,

We are so pleased to hear you received good service and found our in centre team friendly. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Friendly staff professional service…

Friendly staff professional service done in a timely manner

17 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic prompt service.

Fantastic prompt service.

17 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Broadhurst,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service

17 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Edward,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

always great guys and great service

always great guys and great service - explain matters clearly and never go OTT like some people. Been using them for 20 years now and HGHLY RECOMMEND - use the Protyre web to buy tyres as cheaper and then fit locally in Exeter

17 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Motorbike MOT

Very pleased with the MOT for my motorbike yesterday evening. The technician kindly rectified a couple of small defects he discovered FOC. I would recommend Protyre Trusham Road, Exeter to other bikers.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

A good and efficient job..

A good and efficient job..
thank
Jim Os

15 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great attitudes, great service ,availability of tyre.

Great attitudes great service

15 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Phillips,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and a great price.

Excellent service and a great price.

3 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Ian,

We appreciate your 5-star review. We are happy you were satisfied with our service and price. Thank you for your feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

New Michelin tyres on bike

New Michelin tyres on bike.
Spot on.
Thanks

8 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I needed a new rear tyre for my…

I needed a new rear tyre for my motorbike as I had a nail in it, so I ring Protyre and spoke to Craig who was most helpful, polite and professional. He was able to advise me what tyre would be best for my bike. So I dropped my bike off for the tyre to be done, again great friendly and professional service. The mechanic changed my tyre and gave me some advice about keeping my speed down for a couple hundred miles. I also got a great price on my new tyre. Great service from start to finish. Highly recommend Protyre Exeter.

8 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Cox,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Searched out a motorcycle tyre for me…

Searched out a motorcycle tyre for me and ordered it in from a supplier. Kept in touch through this process and made me an appointment for tyre change. Tyre changed and they tensioned my drive chain too. Good customer service. Good communication. And free coffee!

6 June 2026
Unprompted review
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Dan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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