Protyre Autocare - Exeter Reviews 

2,286
•
TrustScore 5 out of 5

4.8

5 Trusham Road, Marsh Barton, EX2 8NW Exeter, Devon, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Very good service suggested most cost effective route to solving TPMS issue. Very good value, particularly if you want your tyres checked between purchases

Company replied

Rated 5 out of 5 stars

Went into Exeter (marsh Barton) with a screw in the tyre. Although they were fully booked they bent over backwards to get me back on the road. Great staff with excellent customer service. Well d... See more

Company replied

Rated 4 out of 5 stars

Good service once we arrived without an appointment, price of new tyre unchanged from previous visit. However, spent 20 minutes on hold using website number and a further 10 minutes on hold on another... See more

Rated 5 out of 5 stars

Excellent service. Fast, friendly and even though I agreed to a 4 wheel alignment and was ready to pay. My car wasn't in a condition to do so and I wasn't charged any extra.

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom

  • 01392 412610

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(2,286)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Fast, friendly and even though I agreed to a 4 wheel alignment and was ready to pay.
My car wasn't in a condition to do so and I wasn't charged any extra.

4 November 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Matt,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good service suggested most cost…

Very good service suggested most cost effective route to solving TPMS issue. Very good value, particularly if you want your tyres checked between purchases

31 October 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mark​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great prices and great customer…

Great prices and great customer service. Will definitely return when next needed.

4 November 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Rich​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great professional and friendly service

Great professional and friendly service

26 October 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Lucy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good service all good 👍

Very good service all good 👍

4 November 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Stuart,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Went into Exeter (marsh Barton) with a…

Went into Exeter (marsh Barton) with a screw in the tyre.
Although they were fully booked they bent over backwards to get me back on the road.
Great staff with excellent customer service.
Well done 👏🏻

3 November 2026
Unprompted review
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Michael,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Friendly service

The guys were friendly and helpful and gave my little boys Haribo on arrival which made their walk there worth it!

Just impossible to get hold of one the phone!

2 November 2026
Rated 5 out of 5 stars

a new tyre for the bike.

Ordered a new tyre for the bike online and it was fitted the following day.

No problems all good.

2 November 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Tim​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service and very reliable

Good service and very reliable

2 November 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Jayne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Well organised and informative

Well organised and informative

28 October 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Dear Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you found your experience with our team at our Exeter branch to be so well structured and helpful.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Yeah all good

Yeah all good; staff I interacted with at either end of the apppintment were both very friendly

28 October 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Jake​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Did a great job Tracking and Tyres on…

Did a great job Tracking and Tyres on nice guys

28 October 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great company

Great company, always use them, good prices and helpful staff. Highly recommend.

28 October 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great for Wheel Fittings

Great customer service. Wheel fitting was professionally done, and great price too. Happy customer!!

28 October 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Miss Goodman​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and efficient.

26 October 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Gareth,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful quick response & efficient…

Helpful quick response & efficient action. Thank you

20 October 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff on reception ,polite and helpful

Staff on reception ,polite and helpful

21 October 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Houghton,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast

Fast, great work and very informative.
Get am ideal service on my motorbike and it rides much better now. Do wish they could of matched the tyre profile but that's on me as i didn't ask.

16 October 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They were very efficient and…

They were very efficient and professional

16 October 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Miles,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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