Very good service suggested most cost effective route to solving TPMS issue. Very good value, particularly if you want your tyres checked between purchases
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Went into Exeter (marsh Barton) with a screw in the tyre. Although they were fully booked they bent over backwards to get me back on the road. Great staff with excellent customer service. Well d... See more
Company replied
Good service once we arrived without an appointment, price of new tyre unchanged from previous visit. However, spent 20 minutes on hold using website number and a further 10 minutes on hold on another... See more
Excellent service. Fast, friendly and even though I agreed to a 4 wheel alignment and was ready to pay. My car wasn't in a condition to do so and I wasn't charged any extra.
Company replied
Company details
About Protyre Autocare - Exeter
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom
- 01392 412610
4.8
Excellent
2k reviews
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Reply from Protyre Autocare - Exeter
Hello Amanda,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Motobike Tyre Best Help
We were in Salisbury on June 27th and had a foreign object stuck in the rear wheel of our BMW GS. No tire specialist in Salisbury could or would help us. It was only a tip from the BMW dealer in Exeter that led us to Protyre. Thank you for that! They gave us expert advice, as I appreciate in England, repaired the tire, and gave us a fair price. Thanks, you guys are great!
27 June 2026
Unprompted review
Reply from Protyre Autocare - Exeter
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service
Tyre repair completed within an hour during the booked appointment time.
Reception desk very helpful/professional.
Couldn't have done any better
20 August 2026
Reply from Protyre Autocare - Exeter
Hello Richard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Exeter.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Great service
21 August 2026
Reply from Protyre Autocare - Exeter
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Dear John Floyd,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers. Therefore, we are delighted to hear that you are happy with the efficient and friendly service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always excellent service would highly…
Always excellent service would highly recommend always use them for MOT and Tyre’s etc
19 August 2026
Reply from Protyre Autocare - Exeter
Hello Jacqueline,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Dominic,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Marsh Barton put the customer…
Protyre Marsh Barton put the customer at the centre of what they do. Every interaction with them is professional and polite. I really can’t find fault with their behaviour or skill level both are just excellent.
14 August 2026
Reply from Protyre Autocare - Exeter
Dear Richard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers.
We are delighted to hear that you are happy with the professional and polite service you received, and that you found our team's skill level to be excellent at our Exeter branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Exeter
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A great experience
A great experience, quickly dealt with and all completed without any issues.
Excellent service.
12 August 2026
Reply from Protyre Autocare - Exeter
Hello Jonathan,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and helpful staff
The staff are always friendly and like to go the extra mile. I always feel confident that they will do their absolute best for me.
12 August 2026
Reply from Protyre Autocare - Exeter
Hello Anne,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Geoffrey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very easy to deal with advice good on…
Very easy to deal with advice good on which tyre to fit. Good customer care.
12 August 2026
Reply from Protyre Autocare - Exeter
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyres under-inflated and wheel nuts too tight
They sell tyres and do a few other things. I went in for two new tyres and an aircon recharge. I now have two new tyres in the correct places, and a paper slip showing the output from an automated aircon recharge machine, so I can't fault them on that. However, when I checked the next day, the tyres had been quite badly under-inflated, and the wheel nuts were tightened far too much. That's not OK.
3 August 2026
Reply from Protyre Autocare - Exeter
Dear Dr. Wakeling,
Thank you for taking the time to bring this matter to our attention. We are sorry this has happened.
We can confirm that your concerns will be investigated into and we will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Exeter
Hello Sarah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service - friendly and efficient
Have used Protyre Exeter over the last few years and each time have received great service. I also use their free service for winter/summer 'healthchecks' on my car. If any repairs are needed they always explain (in plain English) what's needed and the cost so there are no nasty surprises.
13 July 2026
The experience was straight forward
The experience was straight forward and the guy on the desk was an angel! I cannot remember his name (sorry) but he wrote me a full report for the car. I only booked a 30 min slot but need more time for what I needed and he efficiently rebooked me for a few hours later,got the work done and wham! Was a spenny day but so worth it. Thank you to the Marsh Barton team, always amazing!
7 August 2026
Reply from Protyre Autocare - Exeter
Hello Phillippa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I have been going to Protyres for many…
I have been going to Protyres for many years to have my car MOT from phoning upto book an MOT to going to the get it done everyone that works there is really professional helpful and kind 😊
Tbh i get very anxious before an MOT because i always think about if it fails how much is it going to cost 🙄 but Protyres always help in every single way if it ever does
Many thanks again this year ...here's to next year 🙏
31 July 2026
Reply from Protyre Autocare - Exeter
Hello Kate,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good communication from the manager who…
Good communication from the manager who phoned me to check I was happy with the tyre size choice I had made online. It was right - but it was a good cross-check. Detail like this matters!
5 August 2026
Reply from Protyre Autocare - Exeter
Hello Hugh,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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