Second time I've used this garage and first time ordering tyres from protyre online. Really impressed. Easy to use website. Straightforward experience. Polite and efficient staff. Great value for mone... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The booking process online was very easy. The staff at Protyre were friendly and professional. I felt confident that the work would be done well and as advertised. Price-wise, they were very competi... See more
Company replied
Once again, Gavin and Bert were great. Always pleasant to deal with, especially if anything needs explaining - I never get treated as a nuisance, no matter how daft the question. Because of their won... See more
Company replied
I have been using Protyre Faringdon for approx 10years. The staff are friendly and happy to help when they can. I feel as an older alone lady that the staff always are honest and give me good advice... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Faringdon
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
31 Park Road, Faringdon, SN7 7BP, Faringdon, Oxfordshire, United Kingdom
- 01367 240634
4.8
Excellent
924 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not amazing service at all
Not amazing service at all. I booked a free wheel alignment at this tyre shop and when I showed up for my booking I had to give a lot of explanation to a rude guy ( Bert) , why I need it. In the end after a lot of talks he said the wheel vibration I had it's because of a bad balancing of front tyres , not the wheel alignment. Long story short when I asked to have the free wheel alignment check because it's a nee car, he replied that it's a water of his time and he won't do it.
Whatever you do , please don't deal with Bert as it seems he can't be bothered to honour the already booked free alignment check.
14 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Highly recommended
Second time I've used this garage and first time ordering tyres from protyre online. Really impressed. Easy to use website. Straightforward experience. Polite and efficient staff. Great value for money.
7 August 2026
Reply from Protyre Autocare - Faringdon
Hello Jo,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Faringdon
Hello Javier,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent work on my car
Excellent work on my car - new tyre and air conditioning re-gassed.
5 August 2026
Reply from Protyre Autocare - Faringdon
Hello Aud,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fitted me in at short notice
Fitted me in at short notice
And completed the repairs as promised
5 August 2026
Reply from Protyre Autocare - Faringdon
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Faringdon
Hello Mary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Faringdon
Hello Liz,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Farington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional and friendly
The booking process online was very easy. The staff at Protyre were friendly and professional. I felt confident that the work would be done well and as advertised. Price-wise, they were very competitive.
25 July 2026
Reply from Protyre Autocare - Faringdon
Hello Judith,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The guys at Faringdon ProTyre were…
The guys at Faringdon ProTyre were really great at fitting me in and service was outstanding! Thanks so much for your support!
29 July 2026
Reply from Protyre Autocare - Faringdon
Hello Nina,
We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service and honest staff
Fantastic service and honest staff. For MOT, or tyres I will not go anywhere else. Highly recommended.
24 July 2026
Reply from Protyre Autocare - Faringdon
Dear Mr Clapham,
Thank you for taking the time to share your positive feedback.
We are delighted to hear that you are happy with the service you received from our team and that you highly recommend us for MOTs and tyres.
We appreciate your business.
We will look forward to welcoming you again in the future at our Faringdon branch
Kind regards
Kayliegh
Customer care - Protyre
Quick efficient service
27 July 2026
Reply from Protyre Autocare - Faringdon
Hello Cameron,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The speed and the genuine attitude to…
The speed and the genuine attitude to making my car better.
The staff have always been amazing.
Very good prices for all the work I have had done.
27 July 2026
Reply from Protyre Autocare - Faringdon
Hello Mr England,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service
Fantastic service - very helpful, quick and efficient. Total professionals!
27 July 2026
Reply from Protyre Autocare - Faringdon
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff very welcoming and honest
Staff very welcoming and honest. I asked them to check all 4 tyres and they confirmed only one required a replacement. A good selection of tyres available at reasonable prices.
22 July 2026
Reply from Protyre Autocare - Faringdon
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fast friendly service
22 July 2026
Reply from Protyre Autocare - Faringdon
Hello Patrick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Faringdon
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
excellent
Gavin and the team were excellent, full brake replacement completed despite the challenge of differing options for discs / highly recommended
20 July 2026
Reply from Protyre Autocare - Faringdon
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The lads in Faringdon are quality.
20 July 2026
Reply from Protyre Autocare - Faringdon
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Faringdon
Dear Kenneth Baker,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.