I had one problem when I arrived at 09.45 the garage was shut but was informed by Graham ( I think ) that they would contact me for another appointment when sorted I got one in the afternoon and jo... See more
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See what reviewers are saying
During a recall appointment at an Audi main dealer, I was advised I had a nail in one of the tyres and also that the spare wheel filler was out of date and did I want them replaced. As the car was not... See more
The Cheriton branch managed to fit me in at short notice to check puncture - and ordered the required tyre for the Friday after NY Day which was duly fitted in the booked 11 am slot booked. Very ple... See more
Many years ago when I lived in Basingstoke (near Micheldever) I always used to use Micheldever Tyres. I had seen Micheldever Tyres vans locally, but did not realise that Protyre was Micheldever tyr... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Folkestone
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, United Kingdom
- 01303 270801
4.9
Excellent
1k reviews
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Good friendly efficient service
28 January 2026
Pleasant & professional
Pleasant, professional staff. Good advice, explained very clearly. Good communication - I was advised the work would take a while so I could leave and do something else, and called when my car was ready.
24 January 2026
Honest professional manager and good…
Honest professional manager and good customer service and price
26 January 2026
Excellent Service
Staff Very friendly.
Helpful and knowledgeable when I had questions.
Had the right tyre in stock.
21 January 2026
Brilliant customer service
Brilliant customer service, polite and helpful counter staff- would always recommend
19 January 2026
Excellent service
Dropped my car off at 3.10pm for a tyre change booked for 3.30. I popped to the shop and it was finished and ready to drive just before the booked time.
Excellent service
12 January 2026
Excellent customer service.
Excellent customer service.
Didn't have to wait long and decent price
10 January 2026
Very good experience on time very quick…
Very good experience on time very quick and all staff polite
14 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Folkestone
Hello Matt,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Cheriton branch managed to fit me in
The Cheriton branch managed to fit me in at short notice to check puncture - and ordered the required tyre for the Friday after NY Day which was duly fitted in the booked 11 am slot booked. Very pleased with attitude, competence and efficiency.
First visit/check: 30/12/2025, fitted 2/01/26
30 December 2025
helpful people
They did an honest job , with understanding and kindness - good helpful people
7 January 2026
All worked out well as expected.
7 January 2026
Very efficient with booking in and…
Very efficient with booking in and getting the job done and keeping me updated.
5 January 2026
Reply from Protyre Autocare - Folkestone
Dear Allan Blackwell,
We appreciate you sharing your feedback regarding your recent service at our Folkestone branch.
We take pride in our efficient booking process, prompt service, and clear communication, and we're happy to hear that you experienced these qualities.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Very helpful staff & excellent service
26 December 2025
Reply from Protyre Autocare - Folkestone
Dear Tricia,
We appreciate you taking the time to leave us this 5-star review.
We are happy to hear that you were pleased with our team and service at our Folkestone branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
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