Great customer service, nothing is too much trouble. Advise given but nothing is pushed onto you. Cost of parts are reasonable, this is the 3rd time I have used Pro tyre and I highly recommend them.
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Very helpful, unfortunately the tyres I needed were not available until the Monday as it was a Friday afternoon I went so had to wait until then. Then it was all sorted
The staff are extremely helpful. The service was perfect. I just cannot fault anything. The advice give on which service I should select was perfect. The price of the service was excellent - second to... See more
Company replied
The Cheriton branch managed to fit me in at short notice to check puncture - and ordered the required tyre for the Friday after NY Day which was duly fitted in the booked 11 am slot booked. Very ple... See more
Company details
About Protyre Autocare - Folkestone
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, United Kingdom
- 01303 270801
4.9
Excellent
1k reviews
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Asked the garage to look at my tyre
Brilliant garage with excellent service. Would go there again
4 November 2026
Reply from Protyre Autocare - Folkestone
Hello Christine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful
Very helpful, unfortunately the tyres I needed were not available until the Monday as it was a Friday afternoon I went so had to wait until then.
Then it was all sorted
30 October 2026
Great customer service
Great customer service, nothing is too much trouble. Advise given but nothing is pushed onto you.
Cost of parts are reasonable, this is the 3rd time I have used Pro tyre and I highly recommend them.
27 October 2026
Reply from Protyre Autocare - Folkestone
Hello Lisa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Folkestone
Hello Wayne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff are extremely helpful
The staff are extremely helpful. The service was perfect. I just cannot fault anything. The advice give on which service I should select was perfect. The price of the service was excellent - second to none.
28 October 2026
Reply from Protyre Autocare - Folkestone
Hello Mr Wilde,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
the chaps at this site are always so…
the chaps at this site are always so helpful and knowledgeable.
8 April 2026
Reply from Protyre Autocare - Folkestone
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good efficient service.
26 October 2026
Reply from Protyre Autocare - Folkestone
Hello Bruce,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
quick and efficient staff.
23 October 2026
Reply from Protyre Autocare - Folkestone
Hello Mr Burgum,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Folkestone
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Folkestone
Hello Mr Smith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Folkestone
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly
Friendly, respectful staff, good price and great service. I will be going here for my tyres again. :0)
30 September 2026
Reply from Protyre Autocare - Folkestone
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Folkestone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Folkestone
Hello Geoffrey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful
Very helpful, very knowledgeable in their branch and also quick and efficient.
23 September 2026
Reply from Protyre Autocare - Folkestone
Hello Andre,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick service provided car was ready in…
Quick service provided car was ready in an hour after one new tyre fitted.
Pressure light came on a few days later which my son checked out and sorted with the other tyres.
21 September 2026
Reply from Protyre Autocare - Folkestone
Hello Lorraine,
Thank you for taking the time to share your positive feedback!
We are delighted to hear that you were happy with the quick service you received from the team at Folkestone. We also appreciate you letting us know about the pressure light and are glad it was resolved.
Best regards,
Eddie
Customer Care - Protyre
Speedy professional service.
16 September 2026
Reply from Protyre Autocare - Folkestone
Hello Nick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Folkestone
Hello Barry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I booked my front 2 tyres tonbe changed…
I booked my front 2 tyres tonbe changed and also front wheel alignment
After alignment my car was pulling to right went back second time was still pulling to right third attempt they manage to fix but after that weird noise coming under my car had to go to my mechanic put the car on ramp checking everything noticed inner tie rods on both side were not tightened before handing me the car back very very disappointed this is second time they failed to do proper alignment
7 September 2026
Reply from Protyre Autocare - Folkestone
Dear Mr Salman ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Folkestone branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Folkestone
Hello Alex,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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