Protyre Autocare - Folkestone Reviews 993

TrustScore 5 out of 5

4.8

114 Somerset Road, Folkestone, CT19 4NW Folkestone, Kent, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Been there twice and good service both time's very polite and friendly staff had the AC regas on mine and my son's car both time's was a hassle free brilliant

Company replied

Rated 5 out of 5 stars

Easy to book online for chosen time next day. Prompt service 2 tyres fitted and away in 25 minutes. Great service, hassle free. Highly recommended.

Company replied

Rated 5 out of 5 stars

I was helped immediately and my car received it's new rear tyres within an hour of seeking advice about them

Company replied

Rated 5 out of 5 stars

During a recall appointment at an Audi main dealer, I was advised I had a nail in one of the tyres and also that the spare wheel filler was out of date and did I want them replaced. As the car was not... See more


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 9 best companies in Car Battery Shop
  4. #8 of 17 best companies in MOT Centre
  5. #26 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, United Kingdom

  • 01303 270801

4.8

Excellent

TrustScore 5 out of 5

993 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient helpful and friendly

Efficient helpful and friendly

24 June 2026
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Dear Customer,

We appreciate your 5-star review.

We are happy you found our team at our Folkestone branch, helpful and friendly.

Thank you for your feedback.

We look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care -Protyre

Rated 5 out of 5 stars

Easy to book online for chosen time…

Easy to book online for chosen time next day. Prompt service 2 tyres fitted and away in 25 minutes. Great service, hassle free. Highly recommended.

24 June 2026
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Simon,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Been there twice and good service both…

Been there twice and good service both time's very polite and friendly staff had the AC regas on mine and my son's car both time's was a hassle free brilliant

24 June 2026
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Steven​,

We would like to thank you for sharing your feedback regarding the service you received at our Folkestone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I was helped immediately and my car…

I was helped immediately and my car received it's new rear tyres within an hour of seeking advice about them

22 June 2026
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Jean​,

We would like to thank you for sharing your feedback regarding the service you received at our Folkestone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Recent visit

Always a great service
Staff polite and helpful
Wouldn’t go anywhere else

13 June 2026
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Nicky,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre appointment

Appointment was on time. Very helpful mechanic. Thank you

12 June 2026
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Joy,

We're so glad to hear your appointment was on time and our mechanic was helpful. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Every time I come to the Folkestone…

Every time I come to the Folkestone branch the team are always helpful, polite, professional- can’t fault these guys…

12 June 2026
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Martin,

We truly appreciate your wonderful feedback! We are delighted to hear our in centre team consistently provides helpful, polite, and professional service. Thank you for sharing your positive experience.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Guys were great repaired my tyre and I…

Guys were great repaired my tyre and I was on my way in no time

18 May 2026
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Andrew,

We're so glad our team in centre could quickly repair your tyre and get you back on the road. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I always feel they have my interests at heart

During a recall appointment at an Audi main dealer, I was advised I had a nail in one of the tyres and also that the spare wheel filler was out of date and did I want them replaced. As the car was not sending out a warning of low tyre pressure, I made an appointment with my local Protyre to get both sorted. The tyre was repaired and a new can of filler swapped out with not hesitation, with friendly, efficient and curtious service and all at a fraction of the cost of the main dealer. Thank you to all the lads at Cheriton.

27 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look