Protyre Autocare - Folkestone Reviews 

1,008
TrustScore 5 out of 5

4.9

114 Somerset Road, Folkestone, CT19 4NW Folkestone, Kent, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good price , air conditioned reception area and the tyres were fitted quickly the day after I ordered them .

Rated 4 out of 5 stars

I had one problem when I arrived at 09.45 the garage was shut but was informed by Graham ( I think ) that they would contact me for another appointment when sorted I got one in the afternoon and jo... See more

Rated 5 out of 5 stars

During a recall appointment at an Audi main dealer, I was advised I had a nail in one of the tyres and also that the spare wheel filler was out of date and did I want them replaced. As the car was not... See more

Rated 5 out of 5 stars

The Cheriton branch managed to fit me in at short notice to check puncture - and ordered the required tyre for the Friday after NY Day which was duly fitted in the booked 11 am slot booked. Very ple... See more


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, United Kingdom

  • 01303 270801

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,008)

34,171 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and courteous service in an…

Quick and courteous service in an emergency.

11 October 2025
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Mr Sloper,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Mr Butcher,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyres for

Very pleased with the service we received . New tyres and wheel alignment , car runs straight now !

4 October 2025
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Tufor​,

We would like to thank you for sharing your feedback regarding the service you received at our Folkestone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Very good

I was missing a aligment raport showing proof it was done in correct way or (done at all) otherwise it was very good experiance and good service.

26 September 2025
Rated 5 out of 5 stars

good advice

good advice - speedy service - friendly-pricing conscious - hassle free

22 September 2025
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Tony​,

We would like to thank you for sharing your feedback regarding the service you received at our Folkestone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly

Friendly, professional and super quick

17 September 2025
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Darren,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. I walked in not really expecting my car to be looked at there and then but I was told they would take a look. The man in the shop was polite and respectful, something you don’t always see. A good experience and good value for money.

15 September 2025
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Dear Heather,

We're happy to hear that you received excellent service at our Folkestone branch.

We appreciate that you were seen promptly and found our team member to be polite and respectful.

We're glad you enjoyed your experience and value for money. Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent

Good customer service

20 August 2025
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Mr Blackman,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent

Many years ago when I lived in Basingstoke (near Micheldever) I always used to use Micheldever Tyres.
I had seen Micheldever Tyres vans locally, but did not realise that Protyre was Micheldever tyres.
Today, I went to ProTyres Folkestone and was VERY IMPRESSED.
Excellent service and excellent value for money and, unlike their competitors (the last time that I had new tyres), ProTyre fitted the correct tyres.

19 August 2025
Unprompted review
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Hello Geoff,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

The team are always helpful

The team are always helpful, and carry out the works on time and efficiently. I am always confident that the job is being done right. I always recommend Protyre to friends and family.

15 August 2025

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