Fantastic service, a big thank you to Jamie, who helped get a part for our car quicker than originally quoted for We needed the car back ASAP to see my mum who was poorly in a care home an hours dr... See more
Company replied
Location
Switch location324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB
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Pro tyre very professional staff as car booked in for a MOT though there was a power cut when I arrived . Staff member apologised and said they would keep me updated . A couple of so hours later , ca... See more
Andy was exceptionally helpful to arrange a tyre replacement following a blow out.Appointed book within 24 hours arrived and promptly booked in. Wheel , suspension ,tracking checked to ensure all... See more
Company replied
Great experience. Excellent service. Staff is very friendly and helpful. Very happy with the service received. I would recommend and visit again.
Company replied
Company details
About Protyre Autocare - Gloucester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom
- 01452 505588
4.7
Excellent
1k reviews
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Everyone is focused on doing a good job…
Everyone is focused on doing a good job. The job needing to be done is explained thoroughly and everyone is friendly. Protyre Gloucester always make me feel confident that my car is in good hands and I'll have excellent service.
12 October 2026
Reply from Protyre Autocare - Gloucester
Hello Lorraine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quality service every time!
Protyre Autocare - Gloucester has been my go-to for the last few years. They were the first garage I went to when I moved to the area and I really lucked out. The staff are always so welcoming and helpful. I know I can trust them to provide quality and honest advice.
12 October 2026
Reply from Protyre Autocare - Gloucester
Hello Miss Medcroft,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great staff service
New Manager Jamie made sure everything went smoothly when an unanticipated addition tyre was required and the branch was very busy.
2 October 2026
Reply from Protyre Autocare - Gloucester
Hello Wayne,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Happy customer!
This was my fourth visit over the past few months. Twice to have a tyre checked, once for an MOT and my last visit to have two new tyres fitted.
Each time I was very satisfied with the service and respect I received. Nothing was too much trouble, everything explained and all done so cheerfully.
I fully recommend Protyre.
7 October 2026
Reply from Protyre Autocare - Gloucester
Hello Jenny,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
excellent service
excellent service , just booked a day before for MOT but these guys a very good
28 September 2026
Reply from Protyre Autocare - Gloucester
Hello Gopala,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Gloucester
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
5 Star
Second time used this company found them very professional, prompt and efficient. would recommend and use again.
7 October 2026
Reply from Protyre Autocare - Gloucester
Hello Ken,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
5 Stars ✅
Had to rescheduled Monday morning and they were more than accommodating. When I was able to come back in everyone from front desk to the mechanics working on my car were professional, friendly and had a clear customer first mindset. Would highly recommend
5 October 2026
Reply from Protyre Autocare - Gloucester
Hello Mr Williams,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good customer service and great deal…
Good customer service very good deal online and prompt service when I arrived for my pre-booked slot. Great experience
25 September 2026
Reply from Protyre Autocare - Gloucester
Dear Kim Benniman,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Gloucester branch have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Four new tyres needed
Four new tyres needed. Given quotes in the morning, time for replacement in the afternoon. Took 45 minutes, and final bill was less than the quote. very efficient.
23 September 2026
Reply from Protyre Autocare - Gloucester
Hello Arthur,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Despite arriving early I was seen to…
Despite arriving early I was seen to straight away. Tyre change was quick and they even helped me carry the wheels to my car.
23 September 2026
Reply from Protyre Autocare - Gloucester
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The tyres were fitted very well…
The tyres were fitted very well however, the time involved of 1.5 hours was twice as long as I was advised it would take.
Otherwise everything was all good.
18 September 2026
Great tyres at s good price
Great tyres at s good price. Counter staff very friendly & informative.
16 September 2026
Reply from Protyre Autocare - Gloucester
Hello Mrs Eamer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyres fitted -Branch very busy
Be prepared to wait awhile. Took nearly two hours for an approximate 1 hour appointment, I could see the branch was extremely busy but I had not realised that you were undertaking so many mechanical repairs. The name Protyre suggested to me that you mainly dealt in tyres but apparently only one machine available for car tyres. Other than that happy with price point and customer service.
16 September 2026
Mot Offer
Great service as always
I really like the protyre website nice for discounts on services supplied
8 September 2026
Reply from Protyre Autocare - Gloucester
Hello Rachelle,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and easy to book and the…
Quick and easy to book and the price.friendly and smiley staff.
Love the waiting area. You can relax at the waiting area with their comfy chairs with free coffee. 45mins MoT of my car is done and gave me further info about my MoT. Top job. Cant wait for my next MoT.
Thank you.
5 September 2026
Reply from Protyre Autocare - Gloucester
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
First class service
Andy was exceptionally helpful to arrange a tyre replacement following a blow out.Appointed book within 24 hours arrived and promptly booked in.
Wheel , suspension ,tracking checked to ensure all safe and correct.
At all times was kept updated on the tyre fitting which was completed in a prompt time .
As always a professional service.
Thank you.
9 September 2026
Reply from Protyre Autocare - Gloucester
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Professional and on time
9 September 2026
Reply from Protyre Autocare - Gloucester
Hello Miroslaw,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT booking
Easy to book on line. My vehicle went in on time and the staff were incredibly professional. Nice wsiying area on the premises.
9 September 2026
Reply from Protyre Autocare - Gloucester
Hello Sharon,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Gloucester
Dear Paul,
We're happy to hear that our service and pricing met your expectations at our Gloucester branch.
We appreciate your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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