Protyre Autocare - Gloucester Reviews 

1,046
TrustScore 4.5 out of 5

4.7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB


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Rated 3 out of 5 stars

Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on w... See more

Company replied

Rated 5 out of 5 stars

Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... See more

Company replied

Rated 5 out of 5 stars

Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... See more

Company replied

Rated 5 out of 5 stars

My daughter brought her car in for a tyre check and the staff were very helpful and kind, explaining everything without being patronising.

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom

  • 01452 505588

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,046)

33,644 reviews in the last 12 months

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Rated 5 out of 5 stars

Decent Friendly Service form a Trustworthy Garage

I was able to book an MOT for the following day using your website.

When I arrived, staff were coping with a massive ICT failure, meaning all systems were offline and yet the chap on the desk was polite, friendly and helpful, and they still managed to get my car in for the booked slot.

I have a good degree of faith in Protyre, in terms of the quality of work and the honesty of the staff

2 December 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Mr Cuffe,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Met by polite person behind the desk

Met by polite person behind the desk, pleasant waiting room, and tires fitted quickly.

3 December 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Anne Ricketts,

We're happy to hear that you were met by a polite person, found the waiting room pleasant, and that your tyres were fitted quickly at our Gloucester branch.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

We came across you online

We came across you online, as nobody could get hold of a wheel rim.The online platform was easy to use and was able to find the right size and make for our car.
The delivery was on time with a friendly service.

3 December 2025
Rated 5 out of 5 stars

Obliging service

I always use Protyre for my tyre replacements. Always welcoming and obliging. I particularly like the fact that there is no television to watch/ listen to in the waiting room. Just my preference.

21 November 2025
Rated 4 out of 5 stars

All good

All good, the garage opened on time, and a friendly member of staff was there. Comfortable surroundings, if one wanted to wait for their vehicle,

Telephone call within the hour, stating the test is complete.

13 November 2025
Rated 5 out of 5 stars

Alway good service.

17 November 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Mot and tyres and tracking

The staff are friendly always explain was has to be done lets you no how far along your car is never had a probable here thats why i always use them

12 November 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Mr Walker​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All good

Fitted 4 new tyres for me. Very good service.

12 November 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Mac,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service

I had the unfortunate experience of having a blow out in the M5.. I managed to get the space saver wheel on and drove to the nearest exit Gloucester. After a bit of internet searching Protyre was found, called and visited. The technician explained that he was stacked out with work but he would help us, but there may be a little wait. Seeing 4 customers sat waiting for their vehicles and then 2 further customers walk in to pick theirs up I was expecting to be a long time. The technician dealt with us as soon as he could and after an hour the new tyre that was a like for like tyre that had gone was fitted and I was driving away. Great service I wish I took note of the chaps name as he was Brilliant. He did say that his supervisor was on leave and he was stacked out with work. He deserves recognition for how busy but remained calm and polite under pressure. I usually use Protyre where I live so knew I could rely on a good brand outlet without getting ripped off.

12 November 2025
Rated 5 out of 5 stars

Good quality tyre at a great price

Good quality tyre at a great price. Available next day. Fitted and balanced accurately at the agreed appointment time.

10 November 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Mr Bradley,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre always seem to be helpful and…

Protyre always seem to be helpful and do a great job at a fair price. I know that family and friends feel the same and would thoroughly recommend them

7 November 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Kieron​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book online mots

Easy to book online mots. Good reminders via text. Welcoming and pleasant staff, all in all a good MOT and tyre company. I have used them for a few years now and the great service is pretty constant. Prices going up a bit but still worth paying a little extra ( but not too much extra)

22 October 2025
Rated 5 out of 5 stars

mot/service

I managed to get an mot/service at short notice after being let down by a other garage. Really pleased with the service we got and will definitely be using protyre again in the future.

22 October 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Customer,

We're glad we could accommodate you at short notice after another garage let you down.

It's great to hear you were pleased with our service, and we appreciate you choosing our Gloucester branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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