Protyre Autocare - Gloucester Reviews 

1,046
TrustScore 4.5 out of 5

4.7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on w... See more

Company replied

Rated 5 out of 5 stars

Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... See more

Company replied

Rated 5 out of 5 stars

Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... See more

Company replied

Rated 5 out of 5 stars

My daughter brought her car in for a tyre check and the staff were very helpful and kind, explaining everything without being patronising.

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom

  • 01452 505588

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,046)

33,432 reviews in the last 12 months

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Rated 5 out of 5 stars

In safe hands

Again , Protyre maintains great standards !!
Quick response for booking and very thorough, plus good explanation of the situation of the job in hand !!

13 October 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre puncture repair.

I rang up at the last minute for a tyre puncture repair, was book in and the problem fixed within a couple of hours. A great price too.

10 October 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello A. Todd​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Maxine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really very good service and best…

Really very good service and best supporting the front desk, very convenient

1 October 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Sinnaltamby​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

The company is not competent

The company is not competent, the employees who work there do not know their job at all, I do not recommend avoiding it from afar

26 September 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Customer ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

great service as always.

24 September 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello,

We appreciate you taking the time to leave us this review. We're delighted you're happy with our service. We value your business.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fast and efficient service.

Fast and efficient service.

22 September 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Phil,

We appreciate you taking the time to leave us this excellent review! We're delighted you were happy with our team's service.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Friendly Staff Who Remember Customers

Attended at Protyre for an exhaust renewal. Was recognised by the staff and greeted warmly.
No problems but a bracket was missing from the consignment ( not their fault in reality). However, they were able to adapt another and thus ensure i was able to make a pre-arranged appointment.

4 September 2025
Rated 5 out of 5 stars

Simon

Simon, managing your Cheltenham premises, is a great asset.
Helpful, welcoming and, if he can't help (as was the case recently) he arranged for your Gloucester branch to do so.

1 September 2025

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