The people working in this establishment are all honest polite and sincere practitioners both in the Reception Office and the Work area. I have used them over recent years and I advise people I know... See more
Company replied
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Customer service is exceptional. Very personable team members (front of house and mechanics team) Work is good quality and honest pricing given. Always service with a smile, chat and that he... See more
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Speedy turnaround of Gold service and MOT for my car, all done in half a day. Fair price and clear advice given on recommended future work.
Company replied
Team at Protyre Guildford were fantastic. Took my car for aircon re-gas but unfortunately there is a leak somewhere so needs specialist to fix. Con on the front desk was really helpful, the technici... See more
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Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Guildford Moorfield Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, United Kingdom
- 01483 566355
4.8
Excellent
2k reviews
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Best Car care in Guildford
The people working in this establishment are all honest polite and sincere practitioners both in the Reception Office and the Work area.
I have used them over recent years and I advise people I know to use this service.
I would go as far as to say you can actually see the older personnel teaching the younger ones to be straight and honest. Much as I hate to use the term there is no element of rip-off. As well as myself I have seen other customers, the young, the worried, the aged all being treated with empathy and respect. I totally recommend this particular service.
3 August 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello James,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Gregor,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very pleasant and helpful staff
12 August 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Tanya,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Speedy turnaround of Gold service and…
Speedy turnaround of Gold service and MOT for my car, all done in half a day. Fair price and clear advice given on recommended future work.
8 August 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Christian,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always friendly and very willing to…
Always friendly and very willing to help with problems.
12 August 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Adrian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Morley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Exceptional Customer Service
Customer service is exceptional. Very personable team members (front of house and mechanics team)
Work is good quality and honest pricing given.
Always service with a smile, chat and that hearty bit of banter that we all need in our daily lives.
Thank you Protyre, I know I will be back!
3 August 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Jeff,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had a puncture and luckily wasn’t far…
Had a puncture and luckily wasn’t far away. Although they were busy I was squeezed in and back on the road within an hour. Chap on the desk was very overworked and stressed but stayed courteous and professional,
Give that man a pay rise. Thank you.
27 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Kris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
I have always received good advice and the service has always been excellent
5 August 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mr Smith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Samantha,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Me and my wife have been useing this…
Me and my wife have been useing this garge for over 4 years to be honest i would not take my car anywhere else, thay go out of their way to help you and their always happy and friendly.
3 August 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Johny,
Thank you for your wonderful feedback! We are so pleased to hear that you and your wife have been loyal customers for over four years and that you wouldn't take your car anywhere else. It's fantastic to know that our team in centres helpfulness and friendly demeanor have made such a positive impression. We truly appreciate your kind words!
Best regards,
Eddie
Customer Care - Protyre
Disgraceful
MOT booked for a Friday afternoon
Arrived exactly on time to be met by the MOT tester in the car park tapping his watch. Best way to describe his mood was "aggressively upset". He told me he didnt want to do my MOT as he wanted to go home, muttering something about the M25. Very reluctantly did the MOT ( quickly). I was polite at all times but before leaving he gave me a sarcastic thumbs up. The reception staff waited till he had gone and then told me it had failed - quoting 170 to fix the very minor issue reported. Given the attitude of the tester I booked another MOT at my normal ( very reputable) garage, on my way home, showing them the fail certificate to be above board. Surprise surprise it passed. Negative 5 stars would be the correct score for this garage. Had used them before with no issues but this time they have been severely let down by their employee. Disgraceful.
10 July 2026
Unprompted review
Reply from Protyre Autocare - Guildford Moorfield Road
Dear Andrew,
Thank you for bringing this matter to our attention. We’re sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Highly recommend
This is my second visit here,this time and MOT fitted me in on line really quickly and easily,the MOT lead to a repair which was done the next day
Can't fault them
31 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Sue,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great team at the Guildford branch
Great team at the Guildford branch – friendly, helpful and professional. I'll be back...
29 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick
Quick, unlike others tyres didn't need to be ordered, they gave good advice and i could go straight away
22 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Karen,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mrs Thompson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Dear Colin Fennessy,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Guildford Moorfield Road branch have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I needed a tyre fitted as no spare and…
I needed a tyre fitted as no spare and needed quick called into kwikfit and they were not helpfull so they said try protyre. The guys got straight on it
22 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Chris,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly
Friendly, very helpful staff, got me out of a pickle in such short notice and back on the road so I didn't lose any time with my clients! Recommended
22 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Gennaro,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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