Bought a full set of wellies for my 500 Abarth online via Protyre, selected the Guildford centre for fitment. Happy with price of the tyres but the customer service was beyond good. Arrived early, inv... See more
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The staff are awesome, very honest, don't rip u off like some other places and quick to sort things out , would highly recommend
Great experience sending two cars here for tyres change. They were clear up front about schedule irregularities - needed to wait a bit longer on one occasion but in general ok. Wheel alignment check... See more
Company replied
Credit where it’s due — Protyre Guildford deserves all five stars. A big thank you to the whole team for such a positive experience. It’s always good to find a business you’re happy to recommend, and... See more
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Company details
About Protyre Autocare - Guildford Moorfield Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, United Kingdom
- 01483 566355
4.8
Excellent
2k reviews
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Nice staff pro service nice and quick
29 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Dear Jim,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford Moorfield Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Booked for air-conditioning re-gas with…
Booked for air-conditioning re-gas with a groupon voucher. Excellent service right from the start. Well explained including times. I sat and waited and overheard some conversations with customers and the customer service was great. Took less time than expected and would highly recommend protyre.
29 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Robin,
We're so pleased to hear you had an excellent experience with your air-conditioning re-gas and found our customer service to be great. It's wonderful to know the process was well-explained and efficient. Thank you for your high recommendation!
Best regards,
Eddie
Customer Care - Protyre
Great experience as always
Great experience as always, lady managing reception was fantastic and got us out of a hole with a screw in our tyre. Always have a great experience at Pro Tyre garages.
29 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Charlie,
We are so pleased to hear you consistently have a great experience with us and that our in centre team could assist with your tyre repair. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
There’s never any fuss and you just get…
There’s never any fuss and you just get a brilliant and honest service.
24 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly helpful and efficient
Friendly helpful and efficient.
I was on a timed delivery when I got a bad puncture Con and team had what I needed in stock and got it sorted. This is the second positive experience I’ve had with pro tyre and I also got to my delivery on time so thanks guys
26 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Guy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mr Lee,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great professional service
Great service the tyre ordered via a 3rd party was not the correct one delivered. I was advised that I also had another tyre that ideally needed to be changed. I phoned 3rd party & they cancelled
My order. Reordered them direct with Protyre & they recommended input both new tyres on the front & refit one existing tyre to the rear for a good balance. Very good service & attention to detail.
Becky was exceptional.
17 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Yvonne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Book air-conditioning refill
Book air-conditioning refill , went there and didn't have to wait and very friendly staffs
17 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Suman,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have had my car MOT there for the…
I have had my car MOT there for the last eight years, I have always found them very helpful and amicable, I would recommend them highly.
15 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mr Hills,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very polite
Very polite, fully informed, easy to schedule/reschedule and will gladly come back again. It's just a shame that the place stinks bad from their neighbour and 'No' I don't mean MINI BMW.
Also, if you have a bad back like me, don't use their couch because I struggled to get back up.
8 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Exceptional service
I can't fault how helpful the front of office staff were especially Becky. Very knowledgeable and helpful. Would definitely recommend to family and friends
13 May 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mr Johnson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very happy and would recommend
All the staff were very friendly and I was kept informed at every stage. My car’s problem is fixed and the cost was very reasonable. Thank you very much :o)
3 June 2026
Great service with very helpful staff.
Great service with very helpful staff.
Booking my vehicle MOT was easy on line and I could
select the time that suited me best .
3 June 2026
The process was simple from beginning…
The process was simple from beginning to end from booking on line to getting the work completed in a swift and efficient style.
The staff were very helpful and pointed out a few advisories and provided me with a quote which was extra to what I attended for.
Great experience from the team
3 June 2026
Always the best
Always the best. Would trust anyone else now. Helpful staff, prices are good and service is always quick!
3 June 2026
Honest and efficient
25 May 2026
Overworked staff
The staff were lovely and clear, but they had too many customers and not enough staff.
25 May 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Dear Phil Leach,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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