Great service went for a a/c check up, staff was very welcoming and helpul from start to end. Will definitely be coming back. Best experience i’ve had in a while from all the garages that I have been,... See more
Company replied
Location
Switch locationUnit 5, Trade City, Maylands Avenue, HP2 7EB Hemel Hempstead, Hertfordshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Everyone at this garage is really helpful and always help with anything I need. I popped in one Saturday as I had a flat tyre and despite them being due to close in 30 minutes they still took the time... See more
Company replied
I took my van to Protyre for an Aircon regassed after purchasing a discounted voucher from Groupon. The staff were polite and friendly. I was offered an appointment within a few hours of contacting th... See more
Company replied
Easy to book online, but marketing send chase emails based on outdated data - offered me 20% off a day after I'd booked my MOT. Standard of MOT seems very variable a "clean pass" last year got 5 advis... See more
Company replied
Company details
- #10 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #23 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Hemel Hempstead
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 5, Trade City, Maylands Avenue, HP2 7EB, Hemel Hempstead, Hertfordshire, United Kingdom
- 01442 259665
4.5
Excellent
783 reviews
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Overall great experience
Staff were friendly helpful great customer service
Quick efficient work
19 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Arrogance and misogyny
The man who was on reception was very arrogant and misogynistic! Gave us a price that was almost double than multiple other companies! I have also heard that they specifically charge extra for those that are female and elderly to scam people, and I am inclined to believe this is true!
Do not recommend
19 February 2026
Reply from Protyre Autocare - Hemel Hempstead
Dear Tiegan C ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Hemel Hempstead branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent Helpful Staff
Excellent Helpful Staff
Quoted accurately
Good Service and care
23 February 2026
An all round great experience
Easy to book a convenient appointment online. The person I spoke to was friendly and went through the diagnostic report with me and explained everything. I’d definitely use them again.
6 February 2026
When you hit a pothole, protyres are a must
After blowing a tyre and splitting a wheel on s pot hole, I called Protyre. They offered advise and when I brought the car in they replaced wheel and 2 tyres within 3 hours. Alex was friendly and checked in eith me when a decision needed to be made. Super happy with the service and the fix.
6 February 2026
Great professional service
Great professional service, will defo be using these again for future car maintenance
6 February 2026
Excellent service at Protyre Autocare Hemel Hempstead.
The team at Protyre Autocare was amazing. There is nothing else to say. I was able to make a next day appointment for 1pm and I had my car fixed by back with my by 3:30pm. My car now drives like a dream. They were quick, service was second to none and they were priced respectfully. The option to use Payment Assist was a massive benefit. I cannot recommend them enough and they are now on my favourites for when I next need any work on my vehicle. They are a great team and I'll be booking my MOT very soon!
3 February 2026
Unprompted review
Excellent
I always use this company for my mot and service and will continue to do so.
The knowledgeable staff are always friendly, helpful, honest, accommodating and polite.
2 February 2026
Prompt, courteous service
MOT started exactly on appointment time.
Courteous knowledgeable staff
21 January 2026
Easy to book online good tyres at a…
Easy to book online good tyres at a good price very happy with the service would recommend kipling
14 January 2026
Fitted tyres within half hour with no…
Fitted tyres within half hour with no issues. Waited in comfortable waiting room with coffee machine.
14 January 2026
Alec was so kind and helpful in getting…
Alec was so kind and helpful in getting my car fixed. You are all Heros 😉
7 January 2026
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