Protyre Autocare - Holton Heath Reviews 

563
TrustScore 4.5 out of 5

4.7

Wareham Road, Poole, BH16 6JW Holton Heath, England, GB


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Rated 5 out of 5 stars

It was good to call in at their site on Holton Heath about replacing two tyres, and speak to a real person instead of having to do everything online. It was very good service, booked in for the follo... See more

Company replied

Rated 5 out of 5 stars

We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.

Company replied

Rated 5 out of 5 stars

Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave th... See more

Company replied

Rated 5 out of 5 stars

I knew the tyres I wanted and called for a price and availability after driving past. The price was agreed and a time set for the following day. The phone manner and professionalism was very good and... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wareham Road, Poole, BH16 6JW, Holton Heath, England, United Kingdom

  • 01202 631122

4.7

Excellent

TrustScore 4.5 out of 5

563 reviews

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4.7

All reviews

(563)

33,287 reviews in the last 12 months

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Rated 5 out of 5 stars

The whole operation to repair my…

The whole operation to repair my puncture ran very smoothly and was over with minimal waiting and respectful mechanics. Thank you

7 September 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Dear Mr Perry,

Thank you for you five star review!

We're so glad to hear that your puncture repair was handled efficiently and that our mechanics provided respectful service.

We appreciate you sharing your positive experience with us.

We will look forward to welcoming you again at our Holton Heath branch in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

I booked on the telephone and had my…

I booked on the telephone and had my tyre change was done efficiently and quickly. Great customer service and a quality product at a great price

7 September 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Trevor​,

We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt and efficient service given and…

Prompt and efficient service given and reasonable pricing.

2 September 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Phil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good service

It was good to call in at their site on Holton Heath about replacing two tyres, and speak to a real person instead of having to do everything online. It was very good service, booked in for the following day and the work was done at a reasonable price. There was a problem a couple of days later when an electronic alarm came up on the screen, it was dealt with quickly and I was shown how to solve this issue in future. I can highly recommend them.

2 September 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Maureen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath centre. We are pleased we could resolve the issue quickly for you.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great customer care and service at…

Great customer care and service at Holton Heath

31 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Nicci,

Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath centre. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Efficient

Efficient, polite and very helpful.

27 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Two different managers quoted two…

Two different managers quoted two prices for the same job.
Rest room has mags for men but surely women have flat tyres too. Had to call to see if my tyre was in and was told it was booked for fitting at 10.30. If I hadn’t phoned I wouldn’t have known this.
I’m a long standing customer of Cribb Tyres.

31 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Dear Helen Cooper,

Thank you for taking the time to share your feedback.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great visit to Protyre

Great visit to Protyre, as always. Polite, helpful and don't try and rip you off.

26 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Quick, good value service, will use again.

22 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Andrew,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

We were able to make an appointment at…

We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.

26 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Lyn,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received. We will look forward to welcoming you again in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Puncture !!

I just had the warning light telling me loss of pressure. I thought I had better check it out at Protyre Holton Heath. They were busy but the team there lead by Carla were excellent. Problem sorted and finished
In about half an hour
Brilliant thank you

21 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Kevin,

Thank you for taking the time to share your positive experience. We are delighted to hear that our team in centre was able to quickly resolve your issue and that you were satisfied with the service provided. We appreciate your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Manager and team all lovely

Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave them a good clean. As a lone female it's nice to feel I can trust this team not to do unnecessary work.

19 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. Polite, professional staff.

19 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Ann,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As always they are prompt

As always they are prompt, friendly and efficient

17 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Mrs Edgington,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and efficient when I had a…

Very helpful and efficient when I had a puncture.

7 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Stephanie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and friendly staff.

Very helpful and friendly staff.
Tyres were fitted quickly and without any
problems.

6 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Pat,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always very helpful

Always very helpful. Good service keeping my car on the road

12 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Patrick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great personal service

Very professional staff who took an interest and were helpful. Kept me informed of progress and price.
I would definitely recommend them.

3 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

slow puncture on way to work …

Found I had slow puncture on way to work, pro tyre was on route. I arrived 7am, had to wait until they opened at 8.30 staff arrived at 8, and new tyre was required and promptly fitted.
Drove onwards to work at 8.36!
Great fast efficient service.

4 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Mr Aylward,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always reliable and helpful with tyres…

Always reliable and helpful with tyres you need in stock.

10 August 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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