We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.
Company replied
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See what reviewers are saying
Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave th... See more
Company replied
I just had the warning light telling me loss of pressure. I thought I had better check it out at Protyre Holton Heath. They were busy but the team there lead by Carla were excellent. Problem sorted... See more
Company replied
I knew the tyres I wanted and called for a price and availability after driving past. The price was agreed and a time set for the following day. The phone manner and professionalism was very good and... See more
Company replied
Company details
- #10 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Holton Heath
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Wareham Road, Poole, BH16 6JW, Holton Heath, England, United Kingdom
- 01202 631122
4.7
Excellent
557 reviews
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Very good and friendly
23 May 2026
Did what was expected
27 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Had an appointment cancelled at the…
Had an appointment cancelled at the very last minute when I was already there. I had tried to call ahead to check exactly where the location was and no-one picked up the phone. No-one had emailed or called to let me know not to bring the car in and they couldn’t offer another appointment. I now how to wait for the refund to go back into my account.
26 May 2026
Unprompted review
Reply from Protyre Autocare - Holton Heath
Dear Kirsty Heard,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Efficient and courteous service
Efficient and courteous service. Best tyre fitting experience ever!
25 May 2026
Great service
Great service. Had two punctures in one week and dispite them being so busy they were able to look after me to ensure I got back on the road quickly. Great customer service and support. Lovely staff. Many thanks
29 April 2026
The Holton Heath team are really good.
The Holton Heath team are really good.
They showed me the problem with each of my tyres
Also they repaired a valve in another of my wheels and at the end this was free of charge.
Both the fitters are nice lads friendly and happy to explain things.
The office manager efficient, caring and polite
22 May 2026
Great service
Great service, easy to book a slot and pay online. Friendly service and helpful staff during visit. I would use again
18 May 2026
Supplied and fitted tyres timely and…
Supplied and fitted tyres timely and with no add ons. Just as ordered.
18 May 2026
So helpful and so prompt
11 May 2026
Very friendly team
Very friendly team
Very knowledgeable
And really worked hard to get me where I wanted at a good price
Nice waiting room too
6 May 2026
Very efficient
Very efficient. Sourced a new car battery for me, arrived and fitted. Also checked my tyres and air pressures. A very good experience, well done to the team.
29 April 2026
Easy booking
Easy booking, good range of products. Helpful staff and very efficient. Brilliant
29 April 2026
Quick and good sevice
27 April 2026
Very prompt and friendly service
Very prompt and friendly service. The very steep increase in cost since tyres replaced 2 years ago seemed excessive.
13 April 2026
four wheel alignment
Holton Heath tracking
I took my car to the Holton Heath branch for a 4-wheel alignment. Within one week, a set of brand-new tyres was destroyed, wearing down to the cords on the inner edges.
When I returned, the branch failed to fix it and told me to "try another garage," leaving my car unsafe to drive. I've had to pay for replacement tyres out of pocket. I emailed customer service 5 days ago for a refund and compensation, but I’ve been completely ignored.
Incompetent technical work and zero communication. Avoid this branch.
Sunday 10/05/26
Still had no response to my email
15 April 2026
Reply from Protyre Autocare - Holton Heath
Dear Customer,
Thank you for taking the time to bring this to our attention.
We can see from our records and can confirm your complaint was raised with Higher Management on the 20/04/2026 following your email. We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
We apologise for any inconvenience caused but appreciate your patience.
Kindest Regards,
Georgia
Customer Care - Protyre
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