Protyre Autocare - Ilkley Little Lane Reviews 

1,129
•
TrustScore 5 out of 5

4.9

Little Lane, Ilkley, LS29 8HZ Ilkley, West Yorkshire, GB

•

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Rated 5 out of 5 stars

2nd visit to have tyres supplied by Black Circles fitted. Great service again. Tyres inflated to the correct pressures and tyre monitoring system reset on the car. Now our default business to use... See more

Company replied

Rated 5 out of 5 stars

Booked in on Friday before a bank holiday weekend, it was clearly very busy on arrival, Nathan was juggling well esp being an operative down due to illness, as always he’s calm cool and collected. Adv... See more

Company replied

Rated 5 out of 5 stars

I booked online to have my car air-con re-gassed, the process was easy I got an appointment the next day. I took my car at the arranged time the job was done within about 40 minutes and I had my car b... See more

Company replied

Rated 3 out of 5 stars

The premises and staff look presentable when I've checked them out, it normally shows good quality work. On my actual visit to have 5 tyres fitted to newly refurbished wheels that is what I expected,... See more

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Little Lane, Ilkley, LS29 8HZ, Ilkley, West Yorkshire, United Kingdom

  • 01943 600028

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,129)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt and efficient service.

Prompt and efficient service.
Knowledgeable and friendly staff.
Would, and have, recommended to others

29 September 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Mrs Winnik,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent as always at ProTyre Ilkley

Excellent service as always at ProTyre Ilkley. Tyres ordered and received same day and helpful staff. Prices extremely competitive.

2 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Jane​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Nathan at Protyre Ilkley is a top guy…

Nathan at Protyre Ilkley is a top guy and helped me out at short notice with a flat tyre. Very grateful for his help.

2 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booked MOT & service weeks beforehand

Booked MOT & service weeks beforehand
Got discount on work carried out on Skoda repairs

30 September 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Dear Mr Coll, 

Thank you for bringing your concerns to our attention. We are very sorry to hear about the issues you experienced with your recent MOT and service. Your feedback has been passed to management for review.

If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Bossed it

Great service all round

19 September 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Stuart,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Good price and excellent service / friendly, prompt with good communication.
Definitely recommend.

23 September 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Andrew​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service

23 September 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Dear customer,


Thank you very much for leaving us this 5-star review.

We always strive to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from our team at our Ilkley Little Lane branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

I booked online to have my car air-con…

I booked online to have my car air-con re-gassed, the process was easy I got an appointment the next day. I took my car at the arranged time the job was done within about 40 minutes and I had my car back with the air-con working better than it ever did. The staff were friendly and efficient.

23 September 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Mrs Francis,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Nice clean garage and friendly service.

Nice clean garage and friendly service.

18 September 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff are always pleasant

The staff are always pleasant, do the job and are reliable. Been to them for a number of years and have never had reason to complain.

21 September 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Kathleen,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have consistently delivered this to you over the years.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent staff and great advice

Excellent staff and great advice

18 September 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Bev,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast and friendly service

Fast and friendly service, 2 new tyres fitted, 20 mins and away we go.

10 September 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Jason,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick n easy to order on line and…

Quick n easy to order on line and friendly efficient service on day

9 September 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Carol,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always very helpful

Always very helpful. Staff are great

7 September 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Suzanne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Job done on time as promised

Job done on time as promised

7 September 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Booked in on Friday before a bank holiday weekend, it was clearly very busy on arrival, Nathan was juggling well esp being an operative down due to illness, as always he’s calm cool and collected. Advised how long it would be and would call when ready. Sure enough almost to the minute of the estimate I had the call. Job was done professionally and tidily. It’s a good hour and 20 mins to get to Ilkley, but worth it for the trust I have they will do a good job

28 August 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Dear Mr Davies,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Worth a visit

Friendly staff and explanation of all works done. Not too expensive.

28 August 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hell Mrs Dransfield,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers. Therefore, we are delighted to hear that you are happy with the service you received from the team at Ilkley Little Lane. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Hassle free & great value

Great price & service from Nathan & crew
Hassle free and informed by phone when the car was ready to collect, which was only 1 hour after drop off for four new tyres!
well done all

29 August 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Dear Phil A,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley Little Lane branch.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

New tyres fitted

Needed new tyres and was shown a range of tyres and comparative prices. The tyres I chose were ordered, delivered and fitted same day. Staff were polite and efficient, and I was very quickly back on the road. Couldn't fault the service.

31 August 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Linda,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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