Needed to regas our air con, used a groupon code. Very efficient procedure, we arrived 15 minutes early for our appointment, staff got straight on with the job. We were out within the hour, nice cold... See more
Company replied
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Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... See more
Company replied
Protyre, Britannia Road Ipswich. Fast, efficient and friendly. Just had aircon service and re-gas today. Brilliant price. Perfect thanks 👍
Company replied
The booking process was easy, I done this over the phone. My vehicle was booked for an MOT and was taken in ahead of time. My MOT failed on one thing, but due to the fast action of the staff AND their... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Ipswich
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom
- 01473 723325
4.6
Excellent
1k reviews
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STAY AWAY!!!!!!!!
Please! Please!! Stay away from these lot, my car failed which wasn’t the problem, they told me to bring my car back the next week as they had to order the part, I took my car home and when I phoned to take it back they told me I had to pay another fee for taking my car home😳😳 why didn’t they told me to leave the car and get it sorted??? In future please explain to your customers what the procedures are before you get them into a situation, I’ve taken my car somewhere else paid another MOT fee and got it sorted, YOU LOT WILL NEVER SEE ME AGAIN!!!!
4 March 2026
Reply from Protyre Autocare - Ipswich
Dear Craig,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ipswich branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Accommodated me at short notice
We’re able to fit the MOT and associated work for it, in quite short notice, so it was very helpful.
6 April 2026
Efficient
Efficient, professional service. Vehicle MOT completed, and returned right on schedule. Anyone who hasn't tried protyre, you must. You won't be disappointed.
6 April 2026
A very thorough service done on time…
A very thorough service done on time and at a reasonable price
6 April 2026
Been with them over 25 years work…
Been with them over 25 years work reliable and good communication.
23 March 2026
Excellent service and Customer care
4 March 2026
Everything went well
Everything went well, car was ready nice and early. Staff pleasant and helpful
13 March 2026
Be more customer friendly not so blunt…
Be more customer friendly not so blunt check oil level on dip stick after service mine only just at tip of dip stick had to go back as oil light on will not be coming back after many years of being satisfied cost are getting more like main dealer
9 March 2026
Reply from Protyre Autocare - Ipswich
Dear Mr Baker,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Usual excellent experience
I booked two new tyres to be fitted to my SLK at a specific time. All done and dusted in 30 minutes. Great price with £20 off the two.
2 March 2026
It was easy to get there
It was easy to get there. Staff were friendly and kept me informed about MOT
2 March 2026
Helpful staff
They were very helpful and polite. They explained what I needed replacing and ordered the tyres accordingly and fitted them at a convenient time to me.
25 February 2026
Excellent professional service
Excellent professional service and great prices for quality merchandise
23 February 2026
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