From previous experience with these guys I’ve always come back to do my tyres. George at reception is great, mechanics are great 5*
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i recieved friendly reliable service from all the staff i met during my visit. my vehicle was looked after ,i had an additional problem with my car i discussed this with the team and was given go... See more
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Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... See more
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I made an appointment with their easy to use online service for a replacement battery that had died the evening before while on holiday in the IOW. I was relieved they was just around the corner from... See more
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Company details
About Protyre Autocare - Isle of Wight
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, United Kingdom
- 01983 401000
4.7
Excellent
1k reviews
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Reply from Protyre Autocare - Isle of Wight
Hello Kay,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Isle of Wight
Hello Mr Higgins,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
From previous experience with these…
From previous experience with these guys I’ve always come back to do my tyres. George at reception is great, mechanics are great 5*
4 November 2026
Reply from Protyre Autocare - Isle of Wight
Hello Daniel,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Isle of Wight
Hello Tom,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
i recieved friendly reliable service…
i recieved friendly reliable service from all the staff i met during my visit.
my vehicle was looked after ,i had an additional problem with my car i discussed this with the team and was given good advise
24 October 2026
Reply from Protyre Autocare - Isle of Wight
Dear Penelope,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you received friendly, reliable support and helpful advice from our team at our Isle of Wight branch regarding your vehicle's additional issue.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Its all in the detail keeping good service.
Shame been good up till now.
This time bought 2x expensive tyres only to find they weren't balanced before fitting back to the car.
Rectified by their staff 3 days later and thank you to them.
But not good enough losing 2 hours of my time to sort it when it should've been done properly in the 1st place.
28 October 2026
Reply from Protyre Autocare - Isle of Wight
Dear Paul,
Thank you for taking the time to share your feedback. We are very sorry to hear that your recent visit did not live up to our usual high standards and that your new tyres were not balanced correctly during the initial fitting.
While we are glad our team was able to rectify the issue for you, we completely understand your frustration regarding the two hours of your time that were lost as a result of this oversight. Your concerns have been passed on to the management team so they can look into what happened and ensure we do better in the future. We sincerely apologise for the inconvenience and hassle this has caused you.
If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
I had a puncture
I had a puncture, I phoned the company after checking online, they sorted me out promptly and efficiently and at a reasonable price
21 October 2026
Reply from Protyre Autocare - Isle of Wight
Hello Phil,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Isle of Wight
Hello Roland,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast and friendly 😁
21 October 2026
Reply from Protyre Autocare - Isle of Wight
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Bought tyres and tracking on line.
Bought tyres and tracking on line, arranged a date and time to have the job done. Turned up was greeted politely, sat down in the comfy warm waiting area, 45 minutes later I was on my way home, perfect what's not to like! Great service, great company well done Protyre.
19 October 2026
Reply from Protyre Autocare - Isle of Wight
Hello Jim,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service & very professional.
19 October 2026
Reply from Protyre Autocare - Isle of Wight
Hello Glenn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Went there for an MOT
Went there for an MOT, I reckon your inspector got out of bed the wrong side that morning and to top it up you didn't even bother coming back with a repair price so I will never bother using you again. I reckon what you do is offer a cheaper MOT then fail the car on just about anything and everything possible, in all my life and seeing that the car has only done 5k mileage since the last MOT is ridiculous.
12 October 2026
Reply from Protyre Autocare - Isle of Wight
Dear Barry,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very good friendly service can pay…
Very good friendly service can pay online and was very quick so wasn't waiting long very friendly team
14 October 2026
Reply from Protyre Autocare - Isle of Wight
Hello Mr Basile,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service from everyone…
Excellent service from everyone involved with my car..Front desk and service personnel.
12 October 2026
Reply from Protyre Autocare - Isle of Wight
Hello Helen,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Isle of Wight
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Isle of Wight
Hello Darren,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Replacement battery on holiday
I made an appointment with their easy to use online service for a replacement battery that had died the evening before while on holiday in the IOW. I was relieved they was just around the corner from where we was staying and had one in stock so got it fitted early morning so we could get on with our holiday, friendly service. happy days 😊
5 October 2026
Reply from Protyre Autocare - Isle of Wight
Hello Mike,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great fast service
7 October 2026
Reply from Protyre Autocare - Isle of Wight
Hello Kyle,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked my car in for mot online.
Booked my car in for mot online and managed to get a slot the next day 😀
Brilliant service and the staff we're great too, very happy, thanks team 🏁
30 September 2026
Reply from Protyre Autocare - Isle of Wight
Hello Derrick,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Isle of Wight
Hello Jacqui,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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