Protyre Autocare - Isle of Wight Reviews 

1,356
•
TrustScore 4.5 out of 5

4.7

Newport Road, Lake, PO36 9GT Isle of Wight, Isle of Wight, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

From previous experience with these guys I’ve always come back to do my tyres. George at reception is great, mechanics are great 5*

Company replied

Rated 5 out of 5 stars

i recieved friendly reliable service from all the staff i met during my visit. my vehicle was looked after ,i had an additional problem with my car i discussed this with the team and was given go... See more

Company replied

Rated 5 out of 5 stars

Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... See more

Company replied

Rated 5 out of 5 stars

I made an appointment with their easy to use online service for a replacement battery that had died the evening before while on holiday in the IOW. I was relieved they was just around the corner from... See more

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, United Kingdom

  • 01983 401000

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,356)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service for MoT’s and tyres

I have just used Protyre again to MoT our 2 cars. Their web pricing was very competitive and they did a very thorough job. The appointments (on separate days) were well organised and both ran to time. Unfortunately one of the cars was advised as needing some new tyres so I have just had these fitted by Protyre. Again very competitively priced and they did a good job, both in replacing the tyres and checking/adjusting the tracking for me.
Protyre on the Isle of Wight has always been my ‘go to’ and I would continue to thoroughly recommend them.

28 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Jonathan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent as always from start to…

Excellent as always from start to finish and at competitive prices

28 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Martyn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service M.O.T took about 50 minutes

Good service M.O.T took about 50 minutes

28 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Shaun,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Everything went according to plan

Everything went according to plan. No problems

21 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Dear Marion Shaw,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Isle of Wight branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Friendly efficient staff

Manager George, dealt efficiently with tyre swap. Appointment on time & no issues. Friendly staff.

23 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Dear Paul Mitchell,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent Service from Professional…

Excellent Service from Professional Staff
Amazing price too

18 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Thomas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

After speaking with the team and having…

After speaking with the team and having it explained why it took so long to inform me that my car wouldn't be back same day I have updated my review to 5 stars as I cannot fault the work that was done or the discount given for the inconvenience

17 September 2026
Unprompted review
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Laurence,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My go to place for great tyres &…

My go to place for great tyres & service !

18 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Bas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff

Friendly staff, good value MOT.

11 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Debbie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional team.

Protyre delivered a great service and I would recommend this garage to friends and family as the staff delivered on price and service.

14 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Dawn​,

We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good booked and got mot on same…

Very good booked and got mot on same day thanks

14 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Phil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very polite

Very polite, efficient and informative.

9 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Battery issue sorted.

Had an issue with a battery that was fitted. George is a legend and sorted the issue for me.

9 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Dear G Toogood ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Isle of Wight branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Trailer tyre po

Good value, super quick service and friendly staff. Happy customer

7 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Dear GLENN WATSON,

We're so happy to hear that you found our service quick and our staff friendly at our Isle of Wight branch.

We truly appreciate your kind words!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 3 out of 5 stars

Booked in for air con regas

Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the air con on. Rebooked for Friday to hopefully sort out in the meantime I am unable to use the air con so not great.

7 September 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Dear Elizabeth Higgins, 

We appreciate you taking the time to share your experience with us. We understand your frustration with the air conditioning issue and the need for multiple visits. We are committed to resolving the loud noise you're experiencing and ensuring your air conditioning works correctly. Hopefully the team in centre will be able to resolve this for you on Friday.

If there are any issues or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service - all round!

Really efficient, friendly staff. Can't fault them ;-)

28 August 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Sam,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I always go to Protyre for servicing…

I always go to Protyre for servicing and m.o.t. I trust them completely

31 August 2026
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Janice,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service as always from Protyre Lake

Been going to Protyre in Lake for years
bit of a misunderstanding today but put right by the helpful and friendly staff who dealt with my query very professionally
Thank you very much as always Protyre.

4 September 2026
Unprompted review
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Lee,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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