I met the manager paul today. Really friendly and polite, assisted me well and im very happy with the service I received. More work coming your direction 5* Jordan
Company replied
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See what reviewers are saying
Booked car in for 2 new tyres at 3pm didn't have to wait staff very helpful and polite had a coffee car ready on my way well pleased
Company replied
I've been using Protyre on Tong Road for a few years now for tires, repairs and MOT inspections. They are very well organised, friendly and well priced. They have good communication and a great team t... See more
Company replied
Needed two tyres with fitting at very short notice (day before MOT). Due to my tyres not being standard size and me wanting budget tyres they were hard to source but protyre had some in stock. I was h... See more
Company replied
Company details
About Protyre Autocare - Leeds Tong Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
97 Tong Road, Armley, LS12 1BW, Leeds, West Yorkshire, United Kingdom
- 0113 279 2799
4.6
Excellent
603 reviews
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No refund after over a week
They couldn't fill the gas in my AC Because they didn't have the right connector then told me I would get a refund with 5-7 days and I still haven't got it
9 July 2025
Reply from Protyre Autocare - Leeds Tong Road
Dear Mr Choudry,
Thank you for taking the time to bring this to our attention. We are sorry to hear that you have not received a refund for your aircon regas yet.
We have raised this with the Area Manager who will look into this for you and will be in touch as soon as they can to discuss this further.
Kindest regards,
Georgia
Customer Care - Protyre
Great service and one that you can trust
Was able to drop my car off first thing. Warm welcome and confirmation of what I had booked the car in for.
I was also able to get a service which I forgot to book.
7 July 2025
Reply from Protyre Autocare - Leeds Tong Road
Dear Customer,
We appreciate you sharing your positive experience at our Leeds Tong Road branch! We're happy to hear our staff was friendly and the work met your standards and schedule.
we will look forward to welcoming you again soon.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Leeds Tong Road
Dear Mr Bluff ,
Thank you for your kind words! We're so pleased to hear you enjoyed our pleasant staff, great waiting area, and competitive prices at our Leeds tong road branch.
We truly appreciate you taking the time to share your experience, and we look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Kind regards,
Kayleigh
Customer Care – Protyre
Good advice
Easy to book in, prompt courteous service. Given advice regarding what would need sorting later in the year, even though car had passed its mot test.
25 June 2025
Quick professional service
Quick professional service only thing is on email states to bring id, original email and card paid on and was not requested....
25 June 2025
Reliable and accurate
18 June 2025
Great experience no fuss
11 June 2025
mOTMy car was taken in to get MOT staff…
My car was taken in to get MOT staff were very friendly and didn’t have too long to wait for it to be done and price was very good will take my car back if anything wants to be done thanks
6 June 2025
Outstanding service from Martin who…
Outstanding service from Martin who helped us from start to finish,
Excellent work on our car which was very expensive.
4 June 2025
Efficiently solved my issue
21 May 2025
Absolutely brilliant.booked on line (…
Absolutely brilliant.booked on line ( easy )
Great price. Turned up early and they started job straight away
21 May 2025
No hassle.booked on line.seen on time .
No hassle.booked on line.seen on time .
Pleased with service
14 May 2025
Above and beyond
Had mot only took 30 minutes staff polite easy to book online got 10 pound discount when booking online
12 May 2025
If it was for the MOT only
If it was for the MOT only, it would be 5* as always had great service when using Protyre. A suggestion for management, don’t book a 8.30 appointment if you don’t open until 9, also teach your receptionist the art of what good customer service should be, Laura you are rude.
5 May 2025
Reply from Protyre Autocare - Leeds Tong Road
Dear Paula,
Thank you for contacting Protyre. We appreciate your feedback and understand your frustration with the appointment time and the receptionist's demeanor. We strive to provide excellent customer service and will address your concerns with our team.
We are sorry to hear that your recent visit to our Leeds tong road branch has not been a positive one. We would like the chance to investigate this matter further for you. Therefore, your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.
We value your loyalty and appreciate your continued business. We apologies for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
They did what they said and at a good…
They did what they said and at a good price and on time
9 May 2025
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