Protyre Autocare - Leicester Narborough Road Reviews 

1,099
•
TrustScore 4.5 out of 5

4.6

34A Narborough Road, Leicester, LE3 2FN Leicester, Leicestershire, GB

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Rated 5 out of 5 stars

Always great experience when coming to this garage for a service and MOT. They are fast and reliable. Fair prices too, and always clear with what you’re getting and why. More importantly the staff are... See more

Company replied

Rated 5 out of 5 stars

Straightforward online booking, very good price. Lots of time slots to suit. On arriving the team were ready and waiting for me. comfortable waiting room with very nice coffee machine. Job complet... See more

Company replied

Rated 5 out of 5 stars

Arrived about 10 minutes early to my allotted time slot for 2 new tyres to be fitted, the guy on the desk was friendly and started the job immediately, within 20 minutes it was all done and i was on m... See more

Company replied

Rated 5 out of 5 stars

Excellent service! This is my first visit to Protyre, managed to fit my Range Rover in for air con refill ahead of the hot weather today. I spoke to Lee and found him to be friendly and accommodating.... See more


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

About Protyre Autocare - Leicester Narborough Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 34A Narborough Road, Leicester, LE3 2FN, Leicester, Leicestershire, United Kingdom

  • 0116 289 0890

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,099)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Review for Protyre

I’m very disappointed with my experience at Protyre, espcailly when it was recommended. When I first contacted them, I was told only higher‑priced tyres were in stock. While they were expensive, that was ultimately my decision, so I went ahead and booked an appointment.
I took time off work to attend, but once I arrived I ended up waiting for over half an hour. I was then told that the compressor machine was busy, which is why there was a delay. Apparently, the person who booked my appointment failed to inform me of this in advance. Had I known, I could have planned better.
During the appointment, I was advised to change two additional tyres that did not actually need replacing. When I asked for honest advice, it felt like the focus was purely on making a sale rather than what was necessary. The manager was particularly rude, which made me feel pressured and uncomfortable. I genuinely felt trapped into agreeing.
In the end, I spent nearly £500, far more than expected, and left feeling unhappy and stressed. Overall, the lack of communication, unprofessional attitude, and high‑pressure sales approach mean I wouldn’t recommend this branch.

13 April 2026
Rated 5 out of 5 stars

Brilliant

Brilliant! Fitted me straight in for a new tyre, giving me all the options, and then fitted it in no time. Probably only on the premises 15 minutes !
Really friendly staff.
Definitely use them again.

3 April 2026
Rated 1 out of 5 stars

MOT fail

Went for MOT on my car, when finished I was just handed my sheet, told work needed to be completed as it had failed and that was that. No explanation and no estimation on quote if got the work completed by them. So I went and had the work completed elsewhere however with MOT's it states if booked online I get free retest, when trying to book back in once work had been completed I was told the lad is on holiday until April (weeks away) and nothing they can do. This is ridiculous that you have one person who can do it and if they aren't in then it is tough luck and you have to go elsewhere and pay again!! Won't be using these again and would advise others not to either

18 March 2026
Unprompted review
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Dear Chels,

Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great Team. Great service

The whole team at Protyre are efficient and helpful. ON this occasion it was a planned service & MOT and it was all done within timescale and a great price secured on the new tyres I needed. On other occasions I have needed pretty urgent help and they are always helpful. The family cars all go here

14 February 2026

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