Protyre Autocare - Leicester Syston Reviews 

1,065
TrustScore 5 out of 5

4.8

Melton Road, Leicester, LE7 3FP Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

Great and very fast, felt sorry for the guy though as he was on his own all day as someone was off sick, still did it with a smile on his face, real asset to your business

Company replied

Rated 5 out of 5 stars

Firstly took my BMW 135i in for 2 new front tyres and rear brake pads. All work done really quickly for a competitive price. Really happy with standard of work, even re initialised TPMS. Took BMW M... See more

Company replied

Rated 5 out of 5 stars

Quick, friendly, efficient service, and a coffee too! A big thank you to the personable young man who checked my tyre pressure, found the screw that was causing the problem and fitted a new tyre so I... See more

Company replied

Rated 3 out of 5 stars

The service was prompt and the wait not too long. Advisories provided was incorrect even according to Protyres recommendations. Tyres replacement were recommended as soon as possible with 6mm about 70... See more

Company replied


Company details

  1. #9 of 23 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Melton Road, Leicester, LE7 3FP, Leicester, Leicestershire, United Kingdom

  • 0116 260 6271

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,065)

33,750 reviews in the last 12 months

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Rated 5 out of 5 stars

Always helpful and efficient

Always helpful and efficient

17 September 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Mr and Mrs Lewin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

On route from Lincolnshire to Somerset

On route from Lincolnshire to Somerset, I unfortunately managed to go over a large piece of wire that embedded itself into my tyre. I called Green Flag out, who weren't that great at getting me sorted. Anyway, I arrived at Syston Protyre, who were surprised to see me as my car hadnt been booked in by Green Flag.
They booked my car in immediately and once the tyre fitter had finished the car he was working on, jumped straight into my car and had the wheel and tyre off in next to no time. He put the new tyre on straight away, no messing about and my car was ready to go in a very short period of time!
The price of the tyre was reasonably priced. The staff were extremely friendly and polite and the work carried out was very good.
I am happy to give Protyre, Syston a 5 star review and highly recommend them to potential new customers

17 September 2025
Rated 5 out of 5 stars

Fitted us in to repair a tyre

Fitted us in to repair a tyre, late on Friday afternoon

10 September 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Mr Culbert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester Syston branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Not just service with a smile……

Not just service with a smile… outstanding service with a song! I turned up without an appointment as I had an issue with my car battery, the guys at Protyre Syston were brilliant… I would highly recommended them…problem sorted with a free seasonal safety check and a new car battery… Thankyou…keep singing!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

I had two tyres with slow punctures

I had two tyres with slow punctures. They were extremely busy and said they could fit me in around 2pm. I left the car with them as I was staying at my mums half a mile away. This was about 9.30am. They walked me at 11.30 to tell me one could be repaired but the other needed replacing. They had none in stock but their Leicester depot did. Drove over to Leicester and had the tyre fitted in 15 minutes. Great service from both workshops.

10 September 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello,

We appreciate you sharing your experience. We're glad we could address your tyre issues promptly, even with the need to source a replacement from another location. It's great to hear you received excellent service at both centres. Thank you for your feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very professional and polite

All very professional, helpful and polite, especially the man on reception. Even when I was putting pressure on as I had to collect my daughter from school, and I was a bit anxious. Thank you xx

9 September 2025
Unprompted review
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Beth,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Been pro tyre twice now

Been pro tyre twice now, works been carried out by Joe both times. Work was carried out to a high standard, very knowledgable, great price. Couldn’t recommend Joe & pro tyre enough! Thank you

4 September 2025
Unprompted review
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Cal,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Good service bad advisories

The service was prompt and the wait not too long. Advisories provided was incorrect even according to Protyres recommendations. Tyres replacement were recommended as soon as possible with 6mm about 70% tread still left. Brakes got an advisory of worn do not drive. Had this checked out by another garage and the pads were 50% worn. Do not trust advisories! It is a scam!

27 August 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Tom Blay,

Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.

We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.

Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.

Best regards,
Georgia
Customer Care - Protyre

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