Protyre Autocare - Leicester Syston Reviews 

1,065
TrustScore 5 out of 5

4.8

Melton Road, Leicester, LE7 3FP Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

Great and very fast, felt sorry for the guy though as he was on his own all day as someone was off sick, still did it with a smile on his face, real asset to your business

Company replied

Rated 5 out of 5 stars

Firstly took my BMW 135i in for 2 new front tyres and rear brake pads. All work done really quickly for a competitive price. Really happy with standard of work, even re initialised TPMS. Took BMW M... See more

Company replied

Rated 5 out of 5 stars

Quick, friendly, efficient service, and a coffee too! A big thank you to the personable young man who checked my tyre pressure, found the screw that was causing the problem and fitted a new tyre so I... See more

Company replied

Rated 3 out of 5 stars

The service was prompt and the wait not too long. Advisories provided was incorrect even according to Protyres recommendations. Tyres replacement were recommended as soon as possible with 6mm about 70... See more

Company replied


Company details

  1. #9 of 23 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Melton Road, Leicester, LE7 3FP, Leicester, Leicestershire, United Kingdom

  • 0116 260 6271

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,065)

33,750 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional, well informed service.…

I have used Protyres quite a few times just to get my tyre pressures checked and last week I had all 4 tyres replaced. Outstanding service... Carefully explained the choices ( from a large range) and costings etc. Booked car in for First thing Monday morning. Replaced all tyres with associated checks whilst I sat in cosy coffee room and had a couple of coffees! All done with competitive pricing....Lovely staff, brilliantly managed garage. Extremely pleased with this company. Thank you.

16 January 2026
Rated 2 out of 5 stars

Make sure you know what you’re going for and be extra vigilant. Mistakes do happen

Went in with puncture after replacement before Christmas. Tyre treads before Christmas were fine. On this check they were needing replacement . 7mm tread in a month gone apparently. Got them to redo them to find out they were all wrong. Almost cost me 2 new tyres for no reason

16 January 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Mr Simons,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

SYSTON PROTYRE. CREATOR OF HEROS.

SYSTON PROTYRE.

In a nutshell, SUPERB!

Last week I bought my husband a Ford Mondeo. A few hours after purchase, an engine low battery light came on. The seller - a tradesman who will remain nameless - was not inclined to help. Having previously used ProTyre Syston for my Fiesta tyre and sensor replacements, I drove over to ask their advice. I was met by Baz, who shall henceforth be called The Hero.

Baz took pity on my clearly very panicked state. He tested the battery, gave advice about seeing what happened with it after driving it a bit (diesel which likely had been sat for a while), and was extremely patient with my million questions. We had a smashed rear light casing which he offered to fix, and went so far as to locate one on facebook marketplace in a local scrap yard. You'd think it ends there.. it does not.

The following day, having arranged to meet Baz at ProTyre to fit the casing, the car wouldn't start. No lights or anything - battery was completely flat. Contacted the seller, who remained entirely useless. Panic contacted Baz, who went over and above anything I could have hoped for. Baz drove out from ProTyre, jump started my stupid car, drove behind me back to ProTyre to ensure I was safe, then changed the battery. He also completed a full, free, safety check on the car to ensure my driving our 10 month old was safe. He must have spent over an hour and a half looking over absolutely everything and then translating what was happening to me in words I could understand. He also offered to help in future if anything came up with the car, and checked in the week after to make sure everything was okay.

Though Baz did the bulk of the Hero work.. a massive thankyou is also in order to the staff on duty on Thursday 8th and Friday 9th of January. I was offered lots of hot chocolate, my daughter was entertained, prices were explained at the offset and stuck to (no unexpected extra charges). Advice was given about trading standards and reporting the tradesman for a mass of misinformation and mis-selling.

I honestly have never received such a personable, over and above, thoughtful support and service. I will not be going anywhere else for my car-related-disasters or maintenance. Thankyou Baz (Hero). Thankyou Syston ProTyre.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

I was tyred & stressed then very impressed! 👏🏽🛞

Shoutout to Protyre Autocare Syston! 🫶🏽
Turned up with a bolt in my tyre fully convinced I was about to need a whole new one and questioning whether a repair would even last! Baz was amazing! Calm, reassuring and had it fixed in under half an hour!
I sat inside with a cappuccino, nice and warm, zero stress. Honestly, such lovely people and really good customer service! Would 100% recommend!

14 January 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, didn't try to sell me anything just fitted the 4 tyres I ordered online. Very pleased and will use again.

30 December 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Absolutely spot on

Absolutely spot on! Couldn't fault these guys at all. Use them for my tyres every time and the work they did to correct my tracking...they definitely earnt the money that day. Fantastic service. Dont rip you off and free coffee while you wait haha. 5* service!

1 December 2025
Rated 5 out of 5 stars

Availability of appointments

Availability of appointments, speedy service, friendly and welcoming staff.

7 January 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear KSW

We appreciate you sharing your positive experience you had with our team at our Leicester Syston branch.

We're happy to hear that you found our appointment availability, speed, and staff to your liking.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 1 out of 5 stars

Charged over £200 to fit one tyre on a…

Charged over £200 to fit one tyre on a toyta yaris 2015 plate ???

31 December 2025
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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