They contacted me the next day, explained what had happened and how. I was then credited the difference instantly and without issue. As a result I have to change my rating to 5 stars to account for t... See more
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See what reviewers are saying
Friendly fitting and service at Macclesfield, 2 tyres for my Mini fitted on time and nice price Booking process very straightforward
Company replied
Ryan and Josh sorted out my exhaust and tyre ( Screw wedged in tyre). Service was excellent, both very polite and experienced young men. Value for money. I would highly recommend 👌.
Company replied
Booking my appointment was very satisfactory,But after planning my day arround my time slot and arriving nice and early only to be told it would be 2hrs + to do fit 2 new tyres as they were short... See more
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Company details
About Protyre Autocare - Macclesfield
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Great King Street 19-29, SK11 6PL, Macclesfield, England, United Kingdom
- 01625 885430
4.7
Excellent
439 reviews
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Reply from Protyre Autocare - Macclesfield
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Macclesfield
Hello Sam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Macclesfield
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
These lads are fantastic, highly recommend
Booked this garage as a last resort kinda thing but I can't fault these lads at all. They had what I needed in stock so could have it done on the same day which is fantastic! The first time I went i wanted tracking done but they advised me to wait until I got 2 new front tyres fitted, which I thought was very good of them. Really reasonable prices too! Think I've found my new tyre place
21 August 2026
Reply from Protyre Autocare - Macclesfield
Hello Eilidh,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield centre. We are pleased they could assist with your needs on the same day and that you appreciated their advice regarding your tyres. We look forward to seeing you again!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Macclesfield
Hello Shirlz,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield centre. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Great Service, quick and efficient.
I recieved great serivce sorting out my puncture and replacing my 2 front tyres. They were very quick and efficient and at a very reasonable price as always.
26 August 2026
Reply from Protyre Autocare - Macclesfield
Hello Andy,
Thank you for taking the time to share your positive feedback. We are delighted to hear that you received great service, and that our team was quick, efficient, and offered a reasonable price. We appreciate your kind words.
Best regards,
Eddie
Customer Care - Protyre
Great set of lads
Great set of lads. Very quick service changing my 2 front tyre's. Great selection at great value
26 August 2026
Reply from Protyre Autocare - Macclesfield
Hello Phillip,
We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Macclesfield have delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
A/Con re-charge not done
Booked my car in on a Friday for my Air conditioning to be recharged, I was phoned on the Friday morning & was told the technician was not in that day & re-booked for the following day on the Saturday, I dropped off my car & was told it would take about an hour & they would ring me when it was ready, after about 30mins I received a call to say that they could not do it as one of the charge ports was not accessible & said to come & collect my car, I collected my car & when I got home I checked under the bonnet to find that they had left the cap off the high pressure port ( which I put back on ), I also had a look for the low pressure port & located it down the back of the engine on the bulkhead ( it was accessible to any one who could be bothered to reach it ), all in all I was very disappointed by the fact they could not do the job for me, as an ex vehicle technician of 50 years experience in the trade I have recharged many A/C systems on many different makes of cars & yes some can be a little difficult to get to but I have always managed to deal with them, it seems that your technician could not be bothered to reach down to the back of the engine compartment & decided he could not do it.
I have now had my A/C re-gassed at another local garage & they had no problem at all completing the task.
15 August 2026
Reply from Protyre Autocare - Macclesfield
Dear David,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent Service
Always use protyre. They are quick and efficient and get me back on the road in no time. The guys in Macclesfield are always very helpful and pleasant. Wouldn’t go anywhere else
20 August 2026
Reply from Protyre Autocare - Macclesfield
Hello Melanie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
It's my usual go to for tyres
It's my usual go to for tyres. Normal great service by the lads
17 August 2026
Reply from Protyre Autocare - Macclesfield
Hello Mr Riley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Outstanding customer service
Friendly, knowledgeable, helpful advisors who are focused on resolving customer problems....swift, professional resolution of issues...competitive prices.....outstanding customer service.
12 August 2026
Reply from Protyre Autocare - Macclesfield
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Macclesfield
Hello Evelyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient service
The staff are always helpful and efficient. They don't leave customers standing around. The only thing I'm a little bit disappointed about is the price. But i do understand that everything has gone up considerably
5 August 2026
Reply from Protyre Autocare - Macclesfield
Hello Mr Sadler,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Macclesfield
Hello Tim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Macclesfield
Dear Dear Ms Young,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Macclesfield
Hello Cephas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service. Dropped my car off for tyres and air con refill and was finished by mid day excellent staff and a good price
15 July 2026
Reply from Protyre Autocare - Macclesfield
Hello Steve,
We would like to thank you for sharing your feedback regarding the service you received at our Macclesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Easy process for ordering replacement…
Easy process for ordering replacement tyres and booking the fitment.
15 July 2026
Reply from Protyre Autocare - Macclesfield
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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