Once again only too pleased to award five stars to the Protyre team in Matlock. Drove into the branch after an ABS sensor was damaged in an encounter with a particularly deep pothole and the team gave... See more
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See what reviewers are saying
Went in for a puncture repair, met by friendly, knowledgeable staff, provided time that car would be ready, met expectations. Very good service and won’t hesitate to return.
Company replied
If I have any tyre issue it’s always the first port of call. In recent times I find it’s best to make an appointment on-line first, but the staff are always helpful, without any sucking-of-teeth with... See more
I had a traumatic 24hrs with a relative in hospital and it was Bank Holiday Monday. I needed a new tyre before I travelled back to Sheffield and they did not have an immediate appt. However they did... See more
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Matlock
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
4 New Street, DE4 3DN, Matlock, United Kingdom
- 01629629290
4.7
Excellent
570 reviews
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Great guys at the depot
Great guys at the depot , late delivery of tyres had to come back , no invoice sent , poor management
20 November 2024
Reply from Protyre Autocare - Matlock
Dear Murray Vaughan,
Thank you for raising your concerns.
We can confirm that a copy of your invoice has just been emailed over to you. Please keep an eye on your spam/junk folder as well just in case.
We have also raised your concerns with the Area Manager who will investigate into this matter and will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent company !
Excellent company… great team at Matlock… tyres fitted well… good competitive pricing too… have used for a few years now.
20 November 2024
Great Service
Professional and friendly service. Quick and efficient change of my front tyres, thank you very much!
7 November 2024
Genuine people who seem always willing…
Genuine people who seem always willing to help. Great to have this store in my home town.
13 November 2024
Caravan Tyres
I had three tyres fitted on my caravan wheels, one at a time and your technician was helpful and obliging. The price was right as well.
6 November 2024
Winter season
They provided a clear , personable service with the outcome I needed; new tyres for the front of my care.
30 October 2024
l booked a free tyre check and all…
l booked a free tyre check and all tyres ok apart from a slow puncture on a rear tyre .the car was booked in and wassorted out for me it was leaking on the rim soon fixed thanks
23 October 2024
Fast and efficient service.
16 October 2024
Could not get the tyres I wanted.
16 October 2024
Reply from Protyre Autocare - Matlock
Dear Mr Hope,
Thank you for bringing this to our attention. We;re sorry to hear that the team in centre had been unable to source the tyres you wanted.
We can confirm that this has been raised with the Area Manager, he will investigate and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Great service
Good price, had what I wanted in stock for next day fitting. Fitting was fast and efficient. Will definitely use again in future.
2 October 2024
Not sure I’ll be back
Spoke to staff prior to booking 2 new tyres and a diagnostic test for an ongoing issue. Was assured would find out what was wrong with my vehicle. Dropped car off and work completed in a timely manner. Tyres done but in terms of the diagnostic testing was told Citroens are notorious for electrical issues, was not given a paper printout of the test as machine not working and all I got was an email with the results/codes which mean absolutely nothing to me. A waste of £50!
19 September 2024
Excellent
Excellent, puncture on front N/S rang them booked an appointment, got there on the day an there was a problem with there compressor an I needed to pick up at airport at 3 , as soon as the compressor had been repaired they phoned me an I was down there an they had changed both of my front tyres as requested within 20 minutes so I wasn't late for airport pick up. Excellent service.
29 August 2024
The staff were really good and helpful.
4 September 2024
have used Protyre Matlock several times…
have used Protyre Matlock several times and have always found them friendly courteous and efficient
and work finished on time
This time was no different
28 August 2024
Helpfully sorted alloy issues.
21 August 2024
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