The most amazing honest and reliable service. We broke down on the motorway and this was the closest place. When we arrived they did everything they could do to help but unfortunately didn't have our... See more
Company replied
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The most amazing honest and reliable service. We broke down on the motorway and this was the closest place. When we arrived they did everything they could do to help but unfortunately didn't have our... See more
Company replied
Easy booking online and plenty of appointments to suit my needs. Arrived 5 mins before appointment and car was taken in immediately. Alignment was completed in 10 mins, but was simplified by the fact... See more
Booked my car in for its MOT and the guys at Protyre in Middlewich were nothing but helpful and accommodating. Really appreciate people who make an effort with customers. This will now be the MO... See more
Company replied
I had a slow puncture on a tyre that was almost new (500 miles), so I was very relieved when the tyre fitter told me it could be repaired, saving over £200 compared with replacing the tyre. Great se... See more
Company replied
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5 Brooks lane, Middlewich, CW10 0JH, Middlewich, Cheshire, United Kingdom
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Excellent experience and staff are friendly and knowledgeable too.I can not fault them at all brilliant..
1st class work by a friendly, knowledgeable, and helpful team. Best to place your order for tyres online, book an appointment, and then arrive at the depot. This seems to work well. It's difficult to make contact via telephone, as with most franchises, the person answering the phone is often on the tools!, Booking online made all the difference.

Reply from Protyre Autocare - Middlewich
My son attended Protyre for the fitting and was told that the tyres ordered through Asda had not arrived. As a result, he was sold more expensive tyres directly by Protyre. It was later confirmed by Asda that Protyre did in fact have the correct tyres in stock at the time, and these should have been used for his booking.
Protyre have since accepted this was a mistake (after I called them they didn’t call me)and refunded my son the difference in cost. However, I remain concerned about how this situation arose in the first place, as he should never have been sold alternative tyres when the correct ones were available.
Why didn’t they check their stock for the tyres ordered originally?

Reply from Protyre Autocare - Middlewich
They fit me in at very short notice even though they were short staffed. The young man was extremely helpful and very pleasant. Thank you.
In the snowy weather tyre got damaged, booked time slot for following day with purchase of tyre, unfortunately the weather was too bad to get to the garage, rang up and they said they understood and rebooked it for the next day. Great service from them, hassle free
Cheers
Fitted us in at very short notice
To repair a punctured tyre

Reply from Protyre Autocare - Middlewich
Always a great service. Staff are friendly and professional. Highly recommend 👍🏼
Friendly staff, prompt service, waiting area smartly decorated, good coffee provided, low price for mot. Good experience all round.
Speedy efficient service and friendly staff. Happy customer 👌
Staff was very friendly and helpful. Also got a great cup of coffee while waiting for the service to be done.

Reply from Protyre Autocare - Middlewich
I had a slow puncture on a tyre that was almost new (500 miles), so I was very relieved when the tyre fitter told me it could be repaired, saving over £200 compared with replacing the tyre.
Great service and friendly staff.
I will definitely use Barry and Wilkinson (Protyre Middlewich) in future.

Reply from Protyre Autocare - Middlewich

Reply from Protyre Autocare - Middlewich

Reply from Protyre Autocare - Middlewich
The service I received was very good, but reviewing the product online afterwards I think it was maybe a little expensive.

Reply from Protyre Autocare - Middlewich
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