Protyre Autocare - New Milton Reviews 

2,013
TrustScore 5 out of 5

4.8

131-133 Old Milton Rd, New Milton, BH25 6DP New, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very easy to arrange for any matter with car to be attended to whether incidental, or planned services, mot etc. Staff always friendly, and informative. My car was taken to another mot centre as origi... See more

Company replied

Rated 5 out of 5 stars

I like the time drop off and pick up time booking online so you don't have to leave car at garage all day... And they do a great job had my Aircon regased and checked and two weeks later had my oil ch... See more

Company replied

Rated 5 out of 5 stars

My online order meant that the tyres were in branch at the appointment time and were fitted very, very quickly. The staff were courteous and appeared efficient to 'walk-up' customers as they arrived.... See more

Company replied

Rated 5 out of 5 stars

Highly recommend the New Milton branch - all staff were knowledgeable, friendly & solution focussed. The team were happy and cohesive meaning the time spent there whilst work carried out was pleasant.... See more


Company details

  1. #9 of 25 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 131-133 Old Milton Rd, New Milton, BH25 6DP, New, Hampshire, United Kingdom

  • 01425 613647

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(2,013)

34,491 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On time

On time, quick and efficient. Friendly and helpful staff.

15 July 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Dear Rick Randall,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch .

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great service

Very helpful, courteous and efficient service. Would highly recommend the New Milton branch to anyone!

11 July 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Bron​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good price,knowledgable,quick and…

Good price,knowledgable,quick and polite.good job all round.

13 July 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Terry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First class service quick and easy

First class service quick and easy
Very professional

10 July 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient and helpful

Very efficient and helpful

10 July 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I like the time drop off and pick up…

I like the time drop off and pick up time booking online so you don't have to leave car at garage all day... And they do a great job had my Aircon regased and checked and two weeks later had my oil changed and the staff are brilliant and helpful... Thanks Protyre at New Milton great service... Would recommend.

10 July 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Ian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Really helpful and were able to help in a very timely manner, great service. Good advice, products and competitive price.

8 July 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Neil,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Tyres In Branch and Fitted Rapidly

My online order meant that the tyres were in branch at the appointment time and were fitted very, very quickly. The staff were courteous and appeared efficient to 'walk-up' customers as they arrived.

8 July 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A great bunch of super knowledgeable…

A great bunch of super knowledgeable guys . Thanks

3 July 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Duncan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Thank you for fitting my tyres…

Thank you for fitting my tyres immediately when I came into the shop!

29 June 2026
Unprompted review
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Samantha

Thank you very much for leaving us such a positive review. We are delighted to hear that you are happy with the immediate service you received from the team at our New Milton centre. We appreciate your custom and hope to see you again in future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very easy to arrange for any matter…

Very easy to arrange for any matter with car to be attended to whether incidental, or planned services, mot etc. Staff always friendly, and informative. My car was taken to another mot centre as original too busy, to ensure my car was dealt with same day, rather than making separate appointment again. Price very competitive, especially with the offers available when booking

26 June 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great team at New Milton.

Great team at New Milton.

29 June 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and friendly team

Great service and friendly team. Easy to book and get a quick appointment.

29 June 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Jess,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service and friendly staff

Excellent service and friendly staff

29 June 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Car battery

Staff very helpful and prompt

24 June 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Stephen,

We appreciate your kind words. We are delighted you had a positive experience.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service and great discount

Great service and great discount

24 June 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Wendy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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