Booking process was quick and easy. When arriving at garage, was see quickly and staff were very polite and welcoming. My tyre replacement was quick and the mechanic who completed this explained what... See more
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Was let down on a Saturday morning for 2 new tyres from a friends garage, went online and had a same morning appointment, same price that my friend had quoted me! Job done well, really lovely guys! No... See more
Company replied
The staff here are so helpful and accommodating. They are polite and friendly whilst offering advice and give us pricing alternatives to suit our budget. They usually allow us to drop the car earlier... See more
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My tyre burst at 2 am in the morning on my way home from an emergency appointment for my husband. When I rang protyre early the next morning Chris talked me through what I needed to do so he knew whi... See more
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Company details
About Protyre Autocare - Poole Cabot Lane
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, United Kingdom
- 01202 659911
4.7
Excellent
3k reviews
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Damsel in distress
I turned up without a booking with a seriously flat tyre the guys are really helpful put themselves out sorted me out and I have managed to get to work on time
Thank you 🙏
11 September 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Corinne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre offered the best price I could…
Protyre offered the best price I could find in the local area. Great availability on tyres allowed next-day fitting. Very helpful staff and quick turnaround.
16 September 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Best service I’ve ever had from a…
Best service I’ve ever had from a garage. The manager is fantastic and a credit to the business, very helpful and knowledgeable, took time to explain things even when the waiting area was full.
I will start using this Protyre Poole every time for my vehicles.
9 September 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Polite staff
Polite staff, great, clear communication and honest. I wouldn't go anywhere else.
14 September 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always friendly and helpful and…
Always friendly and helpful and reasonable prices.
14 September 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mrs Grant,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked a Full service at short notice
Booked a Full service at short notice. Protyre carried out all the work and servicing I requested.
I am now confident my car is in a very satisfactory and safe condition
Protyre staff are always so informative, obliging and cheerful. TOP MARKS ALL ROUND
11 September 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mr Penny,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very good service received from James.
Very good service received from James.
Resolved the issue very quickly
9 September 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mrs Hotson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly staff and explained…
Very friendly staff and explained everything they were doing to my car which was nice although I didn’t understand but nice of them to explain and know my car was in good hands
4 September 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Miss Phillips,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very informative and courteous.
9 September 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and very professional service
Friendly and very professional service. As a lady I don't feel uncomfortable taking my car there. The staff are welcoming and get the job done in good time. The cost is excellent.
7 September 2026
Reply from Protyre Autocare - Poole Cabot Lane
Dear Ms Overington,
We are so pleased to hear that you had such a positive experience with our team at our Poole Cabot Lane branch.
We always strive to provide professional and welcoming service to all our customers, and we're glad we achieved that with you.
Thank you for your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Huge fan of Protyre Poole
Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their own especially need somewhere that feels safe and comfortable and this is it!
I can’t fault the team at all, hence why they are always busy!
7 September 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Richard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Michael,
Thank you very much for leaving us this 5-star review. We always strive to ensure our service and pricing are the best they can be, and we are delighted to hear you are happy with the service you received. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Very good service pleasant staff and my…
Very good service pleasant staff and my car was serviced and MOT gave me a call when ready
28 August 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Ms Smith,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Three bad experiences
Three bad experiences: 1) not enough adhesive applied to new tyre so it went flat over the weekend and caused great inconvenience. Had to get tyre fixed somewhere else. 2) Moved tyres around axles to accommodate new tyres. Pressure on same axle not checked or adjusted so that tryes on same axle had very different pressures. Not acceptable. 3) Requested oil change but oil still dark when checked immediately on site. Raises doubts about whether oil changed properly or whether new filter (as requested) fitted leaving old oil in situ.
31 August 2026
Unprompted review
Reply from Protyre Autocare - Poole Cabot Lane
Dear Customer,
We're sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Excellent Service and Expertise
25 August 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Garry,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Poole Cabot Lane. We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mr Wilson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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