Bought a pair of Trail Attack 3 at a reasonable price fitted to loose wheels, booked a time slot and all done in around 40 minutes, no damage and balanced. Some want ride in and ride this is OK if fit... See more
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My second visit to Protyre North End Portsmouth, to have tyres to motorcycle wheels fitted. I could not be more impressed with the service from Callum who fitted my Bridgestone B46 tyres to my... See more
Company replied
Tracking was adjusted as per your suggestion and agreed to pay the non-negotiable £48.00 and the recommended tyre monitor valves - another £30.00 to be told the track rod ends were heated up and to ke... See more
Company replied
The staff are nice, the price is pretty good for a pair of falken all seasons, wheel alignment and AC regassing which was all about £280. Pretty speedy as it all was only an hour max. And when the whe... See more
Company replied
Company details
- #9 of 23 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Portsmouth London Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
468 London Road, Hilsea, PO2 9RN, Portsmouth, Hampshire, United Kingdom
- 02392 694741
4.6
Excellent
1k reviews
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Samad
Had Samad sort me out. Top lad got the car in and out of the garage in no time. Highly recommend speaking to him about any car related issues
16 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor Service
16 September 2026
Reply from Protyre Autocare - Portsmouth London Road
Dear Fausto,
We're sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with further details of your experience, vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Bought a pair of Trail Attack 3 at a…
Bought a pair of Trail Attack 3 at a reasonable price fitted to loose wheels, booked a time slot and all done in around 40 minutes, no damage and balanced. Some want ride in and ride this is OK if fitter doesn’t fit the front wheel the wrong way round or over tighten the rear wheel bolts!
3 September 2026
Informative helpful and passed my car…
Informative helpful and passed my car on it firts MOT
5 September 2026
Reply from Protyre Autocare - Portsmouth London Road
Hello Andy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Portsmouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Portsmouth London Road
Hello Mr Ghimp,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Portsmouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Desperate on a bank holiday
Desperate on a bank holiday, no one else could help, but Protyre Portsmouth came to my rescue, first class service thank you.
31 August 2026
Reply from Protyre Autocare - Portsmouth London Road
Hello Lee,
We would like to thank you for sharing your feedback regarding the service you received at our Portsmouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Speedy fitting time helpful staff
Speedy fitting time helpful staff, good tyre prices.
2 September 2026
Reply from Protyre Autocare - Portsmouth London Road
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Portsmouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Car booked in for 0900
Car booked in for 0900, car went on for new tyres at 0900. Couldn't fault the service.
31 August 2026
Reply from Protyre Autocare - Portsmouth London Road
Hello Roger,
We would like to thank you for sharing your feedback regarding the service you received at our Portsmouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Portsmouth London Road
Hello John and Ivy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Portsmouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All work was done on time
All work was done on time, and within budget.
Staff very helpful and informative.
Nothing negative to report.
28 August 2026
Reply from Protyre Autocare - Portsmouth London Road
Hello Christopher,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Portsmouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I won't use any other garage....good…
I won't use any other garage....good customer service
28 August 2026
Reply from Protyre Autocare - Portsmouth London Road
Hello Dan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Portsmouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Cool beans
The staff are nice, the price is pretty good for a pair of falken all seasons, wheel alignment and AC regassing which was all about £280. Pretty speedy as it all was only an hour max. And when the wheels still weren't fully aligned after the first time because it was so misaligned they were happy to fully fix it and I just had to come back again the same afternoon or next day!
26 August 2026
Reply from Protyre Autocare - Portsmouth London Road
Hello Samuel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Portsmouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I visited Protyre the receptionist told…
I visited Protyre the receptionist told me what part to get he could not get it from Hyundai when he phoned as they did not answer the phone. So I went to Hyundai and took it to Protyre a mechanic showed me my car with the driving wheel off and said it does not need the part that the receptionist told me to get and he wrote down the correct indicator stick number that I needed. I had to go back to Hyundai and get a refund and order the correct part and then back to Protyre macanic who fitted it. I was amazed at how much I was charged for the new indicator stick to be fitted £165 plus I have had to pay petrol to get the part. I don't think I will back to Protyre again.
18 August 2026
Reply from Protyre Autocare - Portsmouth London Road
Dear Miss Rainer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The friendly and professional service…
The friendly and professional service made the experience great. The team were helpful, kept me informed throughout, and made the whole process smooth and stress-free. I really appreciated their attention to detail and would be happy to use the garage again.
24 August 2026
Reply from Protyre Autocare - Portsmouth London Road
Hello Sadia,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Portsmouth.
Best regards,
Eddie
Customer Care - Protyre
Top marks to Callum for motorcycle tyre fitting
My second visit to Protyre North End Portsmouth, to have tyres to motorcycle wheels fitted.
I could not be more impressed with the service from Callum who fitted my Bridgestone B46 tyres to my classic BMW R75 wheels.
Exceptional care and attention to fitting and balancing. Faultless. Professional and friendly . . . couldn't ask for more.
Top marks to Callum.
21 August 2026
Unprompted review
Reply from Protyre Autocare - Portsmouth London Road
Hello Miles,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Portsmouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tracking was adjusted as per your…
Tracking was adjusted as per your suggestion and agreed to pay the non-negotiable £48.00 and the recommended tyre monitor valves - another £30.00 to be told the track rod ends were heated up and to keep an eye on them?? How am I going to do that ??
5 August 2026
Reply from Protyre Autocare - Portsmouth London Road
Dear Graham J,
Thank you for your feedback . We are sorry to hear that your recent visit to our Portsmouth London Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Perfect service
From the first conversation down to leaving the garage everything was done great and fast.
19 August 2026
Reply from Protyre Autocare - Portsmouth London Road
Hello Jeffrey,
We would like to thank you for sharing your feedback regarding the service you received at our Portsmouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and advice
19 August 2026
Reply from Protyre Autocare - Portsmouth London Road
Hello Margaret,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Portsmouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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