Protyre Autocare - Poulton Reviews 1,083

TrustScore 4.5 out of 5

4.6

Blackpool Old Road, Poulton, FY3 7LX Poulton, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Booked today for 2 tyres at 1pm,same day service at 2.30 today, done and out for 3pm, good guy on front desk, free coffee while waiting, great customer service.

Rated 5 out of 5 stars

Car was dropped off with 4 new tyres to be fitted with Alignment. I also requested them to fit some spacers when refitting the wheels. This was not an issue. All done in the timescale advised. Excelle... See more

Rated 5 out of 5 stars

5 star service Pro tyres get the job done quickly and efficiently, I had my two front tyres replaced and had my wheels realigned. I also appreciated the waiting room, there's a tea and coffee machine... See more

Rated 5 out of 5 stars

The whole experience from beginning to end was great. Everyone was very helpful, friendly and honest. I went in for free checks expecting possible issues and everything was fine with the car. I im... See more


Company details

  1. #9 of 27 best companies in Tyre shop
  2. #5 of 9 best companies in Brake shop
  3. #4 of 8 best companies in Car Battery Shop
  4. #9 of 20 best companies in MOT Centre
  5. #28 of 58 best companies in Car service
  6. #3 of 4 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Blackpool Old Road, Poulton, FY3 7LX, Poulton, Lancashire, United Kingdom

  • 01253 885121

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 3 out of 5 stars

Guys at Poulton le fylde were great

Guys at Poulton le fylde were great. Your website is misleading stating you can have a ride in ride out service for motor bike tyres. You cant. I paid for this service, however I was reimbursed the cost at a later date.

23 July 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear Steve Randles,

Thank you for raising your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Poor work and lies

Nothing from rep

18 July 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear Customer,

Thank you for leaving us a review and bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service. I waited and was told it would be an hour. My regas was done in 45 minutes. Will definitely use again.

16 July 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mark,

We're happy to hear that you received great service and your regas was completed quickly. We appreciate your feedback and look forward to serving you again in the future!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Very smooth process. Car ready on time. Phone call to inform us work was complete.

16 July 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Sarah,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great personal service and value

As always, the team at protyre poulton continue to offer the best of personal customer service, with value for money to match. Who else would I trust with my care and family's safety. Thanks again to all the team.

14 July 2025
Rated 2 out of 5 stars

Issue not solved

Issue not solved. Had to go in as they never seem to answer the phone. Asked for a 4 wheel alignment, explained the problem. £50 later, They only did the front axel, leaving the rear out which was miles out of alignment. Went back in to request another alignment. Said I would get a call back a couple of days later. Never got the phone call. Issue resolved elsewhere.

9 July 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear Al,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service with prompt fitting

Excellent service with prompt fitting. Very friendly staff and a good price as well.

7 July 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

5* Service

From the moment I booked my appointment online to the visit in the garage, everything went smoothly. I had my air conditioning fixed. The garage has a nice waiting room with delicious coffee. I'm very happy with the service. Thank you.

27 June 2025
Unprompted review
Rated 4 out of 5 stars

A little extra care required.

The booking in for a service and discovered that sparks needed changing also. So with the extra surprise I left my lady to be treated to new oil etc. on collection I found that oil had ingresses into the cab of the vehicle. After immediate attention and clean of the vehicle, I managed to get the cab back to clean! I phoned and told the manager about the issue who refunded the cost of the product.

30 June 2025
Rated 5 out of 5 stars

Excellent service received-thank you👍👏🏻👏🏻

I’ve had tyres fitted previously, and this time it was for Air Con Gas Recharge. On both occasions the service was excellent, I have nothing but praise about the level of service I received.

25 June 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Steve,

We're happy to hear that you consistently receive excellent service from us. Thank you for sharing your positive experiences with our tyre fitting and Air Con Gas Recharge services. We appreciate your praise!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Helpful and considerate staff

Really helpful and considerate staff. I was extremely worried as I had an emergency red light on my dashboard,indicating overheating on engine temperature . I drove straight to Protyre (I am an existing customer) and received courteous, professional help. My car was repaired the same day. Excellent professional service.

6 June 2025

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