I was attended to promptly and my car was treated well. The steering/seating position was changed but that's not really an issue. I have used Protyre for all my MOT and tyre requirements. The level of... See more
Company replied
Location
Switch locationUnit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY Sittingbourne, Kent, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
These guys have been a lifesaver over the last few weeks when a simple air con regas turned into multiple problems for me. Friendly knowledgeable and transparent, as a girl that knows zero about... See more
Company replied
Looked at many online websites for the tyres that I wanted. Chose Protyre as they offered the best price and had them in stock. I booked appointment online and paid for the tyres. On arrival at the fi... See more
Company replied
Friendly and welcoming Do the work quickly, cleanly and efficiently Give a detailed report on the condition of your tyres, tread depth, pressure etc, plus condition of the disc brakes. Very... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #23 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Sittingbourne
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY, Sittingbourne, Kent, United Kingdom
- 01795 438003
4.6
Excellent
957 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service.
Fantastic customer service. They went out of their way to assist and even saved me money.
28 January 2026
Reply from Protyre Autocare - Sittingbourne
Dear Paul,
We appreciate you taking the time to share your experience you had with our team at our Sittingbourne branch!
We are happy to hear that you received fantastic customer service and that our team assisted you well.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Pro Revs
Great choice of tyres online. Premium mid and value range. Very proactive team and they listen to the customer. Very clear communication and offer flexible appointments and bookings. Adam the manager is very attentive and supportive. Great service all round.
2 February 2026
The manager and staff were very…
The manager and staff were very helpful. They managed to fit me in the next day for a new exhaust. They were honest about the cost and the car was ready on time. I am going to use them for all my car servicing in the future.
20 January 2026
Great service booked in straight away
Great service booked in straight away
Excellent prices for 2 tyres
And a free coffee what more could you ask for
6 February 2026
Excellent thank you👍👍
2 February 2026
Reply from Protyre Autocare - Sittingbourne
Dear Michael ponsford,
Thank you for your review!
We’re so pleased to hear you received Excellent service at our Sittingbourne branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future ,
Kind regards
Kayliegh
Customer Care - Protyre
Excellent customer service
Popped in today and just wanted what to say what excellent customer service I received. Fantastic and thank you.i really did believe that this sort of service was not around anymore thank you to staff at sittingbourne.
29 January 2026
Unprompted review
2 nails in n/s front tyre not found on…Pleased to say my tyre problem was dealt with in a much appreciated manner.Apologies provided by the branch manager which I accepted. 5 stars for sorting out
2 nails in n/s front tyre not found on first visit when two new tyres on the back, I was informed, were necessary. I ordered those but gave your fitter the incorrect cost I thought I'd seen on-line of £104 each for Toyo's. I should have told him £101.40 each. My mistake. However it was the next day, when fitting had been booked, I found before leaving home the front n/s tyre was nowhere near the correct pressure.My second visit to Sittingbourne revealed the problem. It is extremely upsetting to think I could have incurred the cost of replacement for all 4 tyres. I had the two Toyo's fitted to the front. Will I be going back there in the not too distant future for the rear replacements ? Unlikely I'm thinking ! I have nearly always used your Sittingbourne branch for the past 8 years or more. and, not least of all, spent a lot of money there. Brian Hiller
21 January 2026
Reply from Protyre Autocare - Sittingbourne
Dear Brian Hiller,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
prompt and efficient
prompt and efficient. came, tyres sorted, paid and left. effortless.
19 January 2026
Revised: This visit was ok but previous visit…
Update: Protyre followed up and called me we discussed the issue and the earlier charge will be refunded so I am actually impressed that they seem to take customer service seriously. Happy to recommend them and I will continue to use them as my go to tyre place.
Earlier : This visit was ok but previous visit where I paid £30 for diagnosis and re-seat but screw in tyre was missed was a waste of money
12 January 2026
Reply from Protyre Autocare - Sittingbourne
Dear Stephen Tredwell,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Sittingbourne branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good communication friendly people and…
Good communication friendly people and fee coffee
14 January 2026
As usual I will always use ProTyre in…
As usual I will always use ProTyre in Sittingbourne. Guys are professional and always honest when it comes to support their customers. Their availability is great and they deliver as per expectations.
14 January 2026
Always a good experience at Protyre…
Always a good experience at Protyre Sittingbourne. The online booking system is convenient and simple to navigate. The multiple payment options are helpful, and enable payment to be spread over time. The website also has regular discount codes to ensure you get a great deal.
2 January 2026
The tracking was professionally aligned…
The tracking was professionally aligned in good time.
31 December 2025
Always get the job done in a timely manner
Sittingbourne branch make booking the vehicle in easy, arrive at allotted time and work started straight away.
Wonderful team here can’t fault them, been using Sittingbourne branch now for a year or 2
20 December 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.