Protyre Autocare - Sittingbourne Reviews 

957
TrustScore 4.5 out of 5

4.6

Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY Sittingbourne, Kent, GB


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Rated 5 out of 5 stars

I was attended to promptly and my car was treated well. The steering/seating position was changed but that's not really an issue. I have used Protyre for all my MOT and tyre requirements. The level of... See more

Company replied

Rated 5 out of 5 stars

These guys have been a lifesaver over the last few weeks when a simple air con regas turned into multiple problems for me. Friendly knowledgeable and transparent, as a girl that knows zero about... See more

Company replied

Rated 5 out of 5 stars

Looked at many online websites for the tyres that I wanted. Chose Protyre as they offered the best price and had them in stock. I booked appointment online and paid for the tyres. On arrival at the fi... See more

Company replied

Rated 5 out of 5 stars

Friendly and welcoming Do the work quickly, cleanly and efficiently Give a detailed report on the condition of your tyres, tread depth, pressure etc, plus condition of the disc brakes. Very... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #23 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY, Sittingbourne, Kent, United Kingdom

  • 01795 438003

4.6

Excellent

TrustScore 4.5 out of 5

957 reviews

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4.6

All reviews

(957)

34,881 reviews in the last 12 months

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Rated 5 out of 5 stars
Protyre Autocare - Sittingbourne logo

Reply from Protyre Autocare - Sittingbourne

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As usual helped choose the right tyres…Top class service

As usual helped choose the right tyres at an affordable price using the information I gave you….at an affordable price .

3 December 2025
Protyre Autocare - Sittingbourne logo

Reply from Protyre Autocare - Sittingbourne

Hello Susan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Rude desk staff.

The service was performed well (tire replacement and wheel alignment). The front desk staff was rude and unclear. Despite scheduling a follow-up call after the service, they never called me back.

3 December 2025
Protyre Autocare - Sittingbourne logo

Reply from Protyre Autocare - Sittingbourne

Dear Mr Olszewski,

Thank you for taking the time to share your feedback in regards to your recent visit to our Sittingbourne branch.

Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore we have raised your concerns with the Area Manager and they will be in touch as soon as they can to discuss this further with you.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

I booked 2 tyres online

I booked 2 tyres online. When I went in to get the tyres changed they advised me that it was not advisable to have those particular tyres on my car as you would really need to do it as a set of 4. In the end I went for a different make of tyre which actually saved me money so I ended up receiving a refund for the difference. I appreciated their honesty and help. Nowadays it's very easy to be fobbed off. I wouldn't hesitate to use them again as I couldn't fault their service.

13 November 2025
Protyre Autocare - Sittingbourne logo

Reply from Protyre Autocare - Sittingbourne

Hello Samantha,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

It was a very supportive and helpful…

It was a very supportive and helpful visit.
Staff knew what I needed and fitted my car with 2 new front tyres promptly.

I also thought the cost of the tyres was very good and the type explained to me for their effectiveness and road worthiness. No-one tried to make me buy anything that I was not happy with.

A very friendly, professional and cost effective company.

12 November 2025
Rated 5 out of 5 stars

very helpful people

very helpful people

10 November 2025
Protyre Autocare - Sittingbourne logo

Reply from Protyre Autocare - Sittingbourne

Hello Mr Lane,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Thanks to the guys at protyre

Thanks to the guys at Protyre Sittingbourne for helping us with a punctured tyre today. Always our first choice if we need good quality, honest repairs from a professional team.

8 November 2025
Unprompted review
Protyre Autocare - Sittingbourne logo

Reply from Protyre Autocare - Sittingbourne

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and professional service

The team were as helpful as always. That's why I keep going back to Protyre. They never try to find things that "need doing".

5 November 2025
Protyre Autocare - Sittingbourne logo

Reply from Protyre Autocare - Sittingbourne

Hello Mr Kreffer​,

We would like to thank you for sharing your feedback regarding the service you received at our Sittingbourne branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Top job done and very friendly people

Top job done and very friendly people

3 November 2025
Protyre Autocare - Sittingbourne logo

Reply from Protyre Autocare - Sittingbourne

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had 3 Bridgestone tyres fitted…

Had 3 Bridgestone tyres fitted excellent price and service have been back since with my new car.

6 June 2025
Protyre Autocare - Sittingbourne logo

Reply from Protyre Autocare - Sittingbourne

Hello Daren,

We're happy to hear that you received excellent service from the team in centre. Thank you for your continued patronage with your new car!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service, friendly staff, no pressure to pay for extras

8 October 2025
Protyre Autocare - Sittingbourne logo

Reply from Protyre Autocare - Sittingbourne

Hello Lynette,

We appreciate you taking the time to share your positive experience. We're happy to hear our team in centre was friendly and provided great service.

Best regards,
Eddie
Customer Care - Protyre

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