Protyre Autocare - SloughReviews 

2,351
TrustScore 4.5 out of 5

4.7

515 Ipswich Road, Slough Trading Estate, SL1 4EP Slough, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

5/5 Stars - Honest team and legendary customer service from Carl! Highly recommend Protyre Slough for two main reasons: Honesty: After a rear blowout, the first technician checked all my tyr... See more

Company replied

Rated 5 out of 5 stars

A warm welcome from staff & they checked size & make of tyres prior to ordering. The job was carried out so professionally with due care & attention. The whole team work together and look after their... See more

Rated 5 out of 5 stars

I almost always use Protyre Slough for tyres. The prices are competitive, the service is excellent and timely and the alignment machine is excellent. It’s a pity they don’t do motorcycle tyres any m... See more

Rated 3 out of 5 stars

Overall it's fine. They honoured the booked time despite being very busy. The only thing I do not like is about the price of the 4 wheel tracking with the laser machine. They have 2 price policies £66... See more

Company replied


Company details

  1. #9 of 25 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 19 best companies in MOT Centre
  5. #25 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 515 Ipswich Road, Slough Trading Estate, SL1 4EP, Slough, Berkshire, United Kingdom

  • 01753 571171

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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2-star
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4.7

All reviews

(2,351)

32,945 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Professional Company

A warm welcome from staff & they checked size & make of tyres prior to ordering. The job was carried out so professionally with due care & attention. The whole team work together and look after their customers. A friend of ours made the recommendation to use Protyre Autocare & I will certsinly be giving friends/family recomendation 100%.

3 July 2026
Rated 5 out of 5 stars

Quick

Quick, efficient, friendly staff and best of all - very reasonable price. Will go back again. Thank you.

3 July 2026
Rated 5 out of 5 stars

I almost always use Protyre Slough for…

I almost always use Protyre Slough for tyres. The prices are competitive, the service is excellent and timely and the alignment machine is excellent.
It’s a pity they don’t do motorcycle tyres any more but you can’t have everything

3 July 2026
Rated 5 out of 5 stars

GREAT SERVICE

GREAT PRICE - SUPER QUICK TURNAROUND AND GREAT TEAM -

WOULD 100% RECOMMEND PROTYRE SLOUGH

THANKS GUYS

29 June 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello,

We are so pleased to hear you had such a positive experience with our team in Slough! We truly appreciate you sharing your feedback about the great price and quick turnaround. Thank you for your kind words and recommendation!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service received

Great service received, staff was very helpful

27 June 2026
Unprompted review
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Anna,

Thank you very much for leaving us this 5-star review. We are delighted to hear that you are happy with the service you received from our Slough team. We appreciate your custom and hope to see you again in future.

Best regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Overall it's fine - 4 wheel alignment too expensive

Overall it's fine. They honoured the booked time despite being very busy. The only thing I do not like is about the price of the 4 wheel tracking with the laser machine. They have 2 price policies £66 for 1 axle adjustment and £144 for both axle adjustment. In the past It was much better as I have paid ~£80 regardless of how many axle needs to be adjusted.

1 July 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Dear Andrea,

Thank you for taking the time to share your feedback.

We have raised your concerns with the Area Manager who will look into this at the centre and will be in touch as soon as they can to discuss this further with you.

We apologise for any inconvenience caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Carl is a superstar! Outstanding customer service.

5/5 Stars - Honest team and legendary customer service from Carl!

Highly recommend Protyre Slough for two main reasons:

Honesty: After a rear blowout, the first technician checked all my tyres and honestly confirmed only the damaged one needed replacing. No upselling.

Going the extra mile: When I arrived for collection during a massive rush, the wait was 40 minutes. Carl on the front desk noticed I was about to leave and handle it myself, so he took initiative, went out to the rear parking lot, and fitted it himself.

Outstanding service. Carl is a superstar and a massive asset to this branch!

30 June 2026
Unprompted review
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Danny,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

good service

Appointment was on time, car was looked at and what was needed was sorted out in the time estimated. General check also completed

24 June 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Pam​,

We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Suraj

Good staff.. sorted my queries and done my work quickly.
Thanks

24 June 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Suraj,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service all round

Answered the phone quickly
Booked me in on my day of choice
Told me the expected max costs up front, charged me less
Really friendly chap on the front desk who made the whole deal experience excellent. 5 stars!

20 June 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Rob,

We are so glad to hear that our in centre team could accommodate your preferred day and provided clear, fair pricing. It's wonderful to know you had an excellent experience. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good place for MOT

Good place for MOT, tyres, tracking works. Very genuine staff and high stand of work.

24 June 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Raj​,

We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great lil garage

Great lil garage, whom have very professional staff - who know their stuff! There is a waiting area if you are staying, and parking is at the back, prices are good, would use again

24 June 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Balvinder,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

great staff

great staff, quick and professional job done, friendly team, close to my home place.

22 June 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello,

We are so pleased you had a positive experience with our team at Slough. Thank you for your kind words and 5-star review!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Courteous

Courteous , good service and completion as promised. Only second time I have used Protyre - the recent visit to Slough branch was from a good experience late last year at your Hayling Island branch.

22 June 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Geoffrey,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service levels…

I cannot praise Protyre customer service enough. They have explained the situation and rectified it very quickly for me. So I have deleted my previous review and now give them 5 stars

22 June 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Dear Ms Mumford,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

great service

22 June 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Mr Mockett,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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