I attended ProTyre for my Golf R's first MOT. There appeared to by an issue with a high Lambda reading at the second tailpipe (to much oxygen indicating a lean mixture) Further examination reveal... See more
Company replied
Location
Switch location170-176 Burgess Road, Southampton, SO16 3HH Southampton, Hampshire, GB
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See what reviewers are saying
I went to Protyre for my annual MOT. The staff were very pleasant and professional and the MOT was completed in less than an hour. The price charged was very reasonable and less than many other garage... See more
Company replied
It was an emergency as I was on my way to another city, 2 hours driving away. It was a Saturday morning and my tyre was looked at, a nail identified and a replaced tyre within 30 minutes. Excellent a... See more
Company replied
Protyre, as they are now, are just 10' walk away, so I have used them for MoTs, tyres and, occasionally, servicing, over the past couple of decades. Always friendly, competent and with competitive... See more
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Company details
- #9 of 23 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Southampton Burgess Rd
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
170-176 Burgess Road, Southampton, SO16 3HH, Southampton, Hampshire, United Kingdom
- 02380 677468
4.7
Excellent
1k reviews
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Highly recommend this garage
Excellent service, by really helpful staff
8 August 2025
Unprompted review
Reply from Protyre Autocare - Southampton Burgess Rd
Dear Nikki,
We appreciate you sharing your positive experience with our helpful staff at our Southampton Burgess Road branch . We're happy to hear that you received excellent service from us.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very professional and polite
Very professional and polite. I was only there for a small last minute AC regas (they got me in within the next hour) but I felt like a valued customer. They gave plenty of information in a way that's was understandable and informative. I felt like I could trust the advice given and will return next time I need something. The team at Burgess road are definitely a credit to Protyre Autocare
6 August 2025
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Mr Bailey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Pauline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent work done at this Garage
Excellent work done at this Garage. Had a MOT and service and was very happy with the politeness of the staff. Even went the extra mile to help me save money.
4 August 2025
Check your own Tyres
I booked my car in for a silver service and received a call to say they would advise my front tyres need changing , that they could do same day . The same thing happened to my daughter and then my sonall at the same garage . I feel there is a need to ‘update’ all the time .
I’ve had my tyres checked at another garage who said that I should check again after 7500 miles .As you can see by my Mot history I only drive around 3000 miles per year .
I feel let down , as do my children, this kind of sales never use to happen at this garage. I probably won’t be returning.
30 July 2025
Reply from Protyre Autocare - Southampton Burgess Rd
Dear Cheryl Cotmore,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent guys always happy to help…
Excellent guys always happy to help great service and will continue as I always have to go back many thanks
30 July 2025
Booked online and received a discount
Booked online and received a discount! On the day it was a fast and efficient service.
28 July 2025
Our Skoda Fabia was in for an MOT and…
Our Skoda Fabia was in for an MOT and was advised on bushes in front lower wishbones and rear drums getting thin. Although not an MOT fail Protyre said they could get all the work done by end of the day if we wanted to go ahead. Needing the car for a long journey the next say we gave them the go ahead. Car feels a lot more tight now around the corners, a lot less body roll, and the handbrake (rear drums) no longer sticks on if left overnight. Ok it cost a lot more, but there's never any bulls**t or pressure selling. Just nice guys doing their work.
23 June 2025
Awful service! Will not return.
Ordered 4 tyres, gave them 48 hours to relive and only 2 turned up. Awful service! Will not return.
23 July 2025
Reply from Protyre Autocare - Southampton Burgess Rd
Dear Whyte,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyrgreat servicee have recently had my car for…
Protyre have recently had my car for longer.than expected due to.having to wait for parts..they even got me a curtsey car which h was very nice and eventually i had my car back good as.new
21 July 2025
good services
16 July 2025
Burgess Road, Southampton
The service provided by your Burgess Road , Southampton branch was exceptional. Very professional. Whilst in the waiting room, we could hear the staffs comments. Comments that put the customer first, the little things that mean so much.
10 July 2025
Just a shame my car failed for a bit of…
Just a shame my car failed for a bit of tape over the wingmirror covering the flashing bit which took a minute to sort out and take back for the re test
11 July 2025
Reply from Protyre Autocare - Southampton Burgess Rd
Dear Mr Paul Smith,
Thank you for leaving us a review, and notifying us of your concerns regarding the MOT.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Very happy with my expierience first…
Very happy with my expierience first time I had used this garage. Regased my air con sorting out a problem at no extra charge thank you
9 July 2025
Air con regas
They took my car in at short notice to regas my air con after the west Quay branch air con machine broke down.
9 July 2025
Great service
Great service, thorough and care taken checking over my air conditioning and then re-charging. Yes it took a while but the care taken was worth the wait, thank you.
9 July 2025
Don’t bother wasting your time phoning…
Don’t bother wasting your time phoning no one ever answers the phone it’s a joke must of phoned what 11 times waste of my time just drive there and book
8 July 2025
Unprompted review
Reply from Protyre Autocare - Southampton Burgess Rd
Dear Dave Gray,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Southampton Burgess Rd
Dear Customer
We appreciate your positive feedback and are so glad to hear our staff were friendly and helpful and completed efficient work speedily at our Southampton Burgess Road Branch. we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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