Protyre Autocare - Swindon Hooper Place Reviews 

1,551
TrustScore 5 out of 5

4.8

Hooper Place, Swindon, SN1 3RA Swindon, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service overall. The staff were very kind, knowledgeable, and helpful. I had some specific requirements regarding how the balanced wheels should be fitted to the car, and they did an ama... See more

Company replied

Rated 4 out of 5 stars

Easy booking online, got in next day. Dropped off and sorted within about an hour or so. Only slight issue was the next day tyre waring light came on and after checking pressures I noticed they wer... See more

Rated 5 out of 5 stars

The team at the service centre is helpful and friendly. They explained me the process although it was a straightforward process which was wheel alignment but what impressed me more is that they honour... See more

Company replied

Rated 5 out of 5 stars

Brilliant Service and experience as always. I rang up at midday needing 4x new tyres urgently along with wheel alignment, was able to visit later in the afternoon for fitting, am very pleased qith qua... See more

Company replied


Company details

  1. #9 of 23 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Hooper Place, Swindon, SN1 3RA, Swindon, Wiltshire, United Kingdom

  • 01793 433334

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,551)

33,675 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn't have been more helpful in a…

Couldn't have been more helpful in a difficult situation due to breakdown. Very knowledgeable

24 June 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mrs Brown​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always found these guys friendly and…

Always found these guys friendly and helpful.

17 June 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mr Kidd,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff were very professional and…

The staff were very professional and polite.

12 June 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Supplied Tyres on time

Supplied Tyres on time, and adjusted tracking. Staff friendly.

8 June 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Sebastian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Fitting was great!

Fitting was great!! With floor & seat protection used!! Was disappointed I had to wait 15mins after tyres were fitted to get my keys back because the lady on reception was on the phone talking to a parts supplier when I was sat right in front of her & she knew they were my keys! Bill had already been paid as well!!!!

3 June 2026
Rated 5 out of 5 stars

Good service

Good service. Very helpful staff. Didn't need to wait with car, Protyre called when car was ready to collect. Coffee machine on free vend.

3 June 2026
Rated 5 out of 5 stars

Easy to book

Easy to book, friendly helpful staff , reasonable prices and very convenient for me, particularly having it done at fairly short notice on a Saturday.

6 May 2026

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