Protyre Autocare - Swindon Hooper Place Reviews 

1,533
TrustScore 5 out of 5

4.8

Hooper Place, Swindon, SN1 3RA Swindon, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

At the Centre, Customer Service was excellent and car Air Con regas completed on time as advised.Have given 5 stars but the Protyre booking App would not allow one to manually enter the type of refrig... See more

Company replied

Rated 5 out of 5 stars

My battery had died in a supermarket car park. The RAC said they’d be 90 minutes. Protyre were just across the road from the car park and when I asked for help they came over and helped me. Then they... See more

Company replied

Rated 5 out of 5 stars

Good communication. Honest advice. Doing what they said they would. Both at Hoopers pl. and at Westcott pl. It's nice to go to a garage (or two), find the people helpful and friendly and not try to u... See more

Rated 5 out of 5 stars

This team is the best: honest and transparent about prices and they do what NEEDS doing to make it safe and legal, not ramp up the price with add-ons that you don't require. A great place. Never worr... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Hooper Place, Swindon, SN1 3RA, Swindon, Wiltshire, United Kingdom

  • 01793 433334

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,533)

33,685 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and efficient

Friendly, helpful staff who provide a very efficient service.

10 August 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Jane,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick, friendly & efficient service

Quick, friendly & efficient service - always my go to

5 August 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My battery had died in a supermarket…

My battery had died in a supermarket car park. The RAC said they’d be 90 minutes. Protyre were just across the road from the car park and when I asked for help they came over and helped me. Then they fitted a new battery and I was on my way home in less than 30 minutes! I was very impressed by the service I was given. They were busy but they stopped to help me. Thank you so much Protyre

31 July 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Jo,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service

5 August 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Anthony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and Quality

I booked my car in for new tyres and got a slot on the same day. They were very speedy, great quality and had great customer service.

29 July 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Lucy​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Definitely Recommend

Great customer service. Quick turnaraound. Thank you!

5 August 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Jackie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service even though the…

Excellent service even though the temperature was very high the day the work was done.

5 August 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Melville​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and staff always very…

Great service and staff always very helpful and great price

3 August 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Claudette,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Rear pads and discs replaced

Rear pads and discs replaced. Excellent service as usual. Chris on reception is always helpful and knowledgeable.

31 July 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Dear Mike James,

Thank you for sharing your positive feedback regarding the service you received at our Swindon Hooper Place branch.

We are delighted to hear that you found our service excellent and that our team member was helpful and knowledgeable.

We appreciate your business!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Quick pain free experience

Quick pain free experience! Great service from all.

31 July 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Dotty,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional and accommodating when you…

Professional and accommodating when you need a quick tyre replacement. Always polite and helpful. competitive prices

20 May 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book appointment on line

Easy to book appointment on line. MOT and Service were completed in good time. Caring and courteous Staff.

29 July 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mr Veerapen​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good

Good experience quick in and out

29 July 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Curtis,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Honesty

Honesty, integrity, customer focused

27 July 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Trevor,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had the tyres in stock and the…

Had the tyres in stock and the fantastic knowledge and service from the lady who served me.

27 July 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mike​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and price

Great service and price for my new tyres very friendly and informative

22 July 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very polite and knowledgeable staff

Very polite and knowledgeable staff, very helpful and well priced service.

22 July 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Consistently excellent

Consistently excellent. The same staff working there for many years and they’re always brilliant. I bring both of my cars here and have for 10+ years now. They even have a coffee machine now!

22 July 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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