Protyre Autocare - Swindon Hooper Place Reviews 

1,594
•
TrustScore 5 out of 5

4.8

Hooper Place, Swindon, SN1 3RA Swindon, Wiltshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had ordered two new tyres online along with a booking for fitment which was easy enough and when I attended I was surprised how quickly it took for the tyres to be fitted and me to be on my way home... See more

Company replied

Rated 4 out of 5 stars

Easy booking online, got in next day. Dropped off and sorted within about an hour or so. Only slight issue was the next day tyre waring light came on and after checking pressures I noticed they wer... See more

Rated 5 out of 5 stars

Excellent service overall. The staff were very kind, knowledgeable, and helpful. I had some specific requirements regarding how the balanced wheels should be fitted to the car, and they did an ama... See more

Company replied

Rated 5 out of 5 stars

Very happy customer. The staff are very efficient, professional and helpful. Thank you so much. Will definitely use again & recommend.

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Hooper Place, Swindon, SN1 3RA, Swindon, Wiltshire, United Kingdom

  • 01793 433334

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,594)

33,081 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy customer

Very happy customer. The staff are very efficient, professional and helpful.
Thank you so much.
Will definitely use again & recommend.

4 November 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Yolanda,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and great place

Quick and great place, very friendly I will be back once these tires ware out ...

4 November 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Swift service

2 November 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mr Cornaby,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I had ordered two new tyres online…

I had ordered two new tyres online along with a booking for fitment which was easy enough and when I attended I was surprised how quickly it took for the tyres to be fitted and me to be on my way home. Excellent job.

29 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Steven,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Top service

Top service. Good quality work.

28 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Shad,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

everything was fine

28 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mrs Katona,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Been using this location for years

Been using this location for years. Always great service by people who know what they're doing!

28 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Craig​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick easy and reasonably priced

Quick, easy and reasonably priced.

28 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Palmer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and efficient

booked on-line, good prices, arrived at booked time left 20 minutes later with Tyres fitted, many thanks

23 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Chris​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

did a great job

26 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had new rear brakes fitted last week

Had new rear brakes fitted last week. The brakes are amazing and the whole job was done in under two hours.

20 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff very friendly and knowledgeable.

Staff very friendly and knowledgeable.
Booked me in last minute with no problem.
Work was done within a couple of hours.

19 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Emma,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Elizabeth,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Ordered 2tyres on line but decided to…

Ordered 2tyres on line but decided to have the other 2 changed didn’t have them on site but got them in same day and got them fitted the same afternoon.All staff very helpful.

14 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Swindon

The receptionist Chris at Swindon was very helpful and went the extra mile to offer me an appointment.

12 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Clifford​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Good, efficient and professional service. Staff were pleasant, communicated clearly and promptly. Very happy with the final results - three new tyres and a (much needed) wheel alignment.

3 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello James,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Breakdown and took car to garage for…

Breakdown and took car to garage for fixing next day

5 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient

Very efficient, polite and helpful, great after service report

5 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very fair and friendly garage will…

Very fair and friendly garage will definitely use again when needed

5 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look