Protyre Autocare - Warrington Reviews 

1,734
TrustScore 4.5 out of 5

4.5

1a Station Road, Latchford, WA4 1JT Warrington, Cheshire, GB


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Rated 5 out of 5 stars

I had booked to have 4 new tyres fitted, arrived for my appointment about 15mins early. Car was taken in straight way, new tyres fitted and I was back on my way home within 45 mins. Have recommended P... See more

Company replied

Rated 5 out of 5 stars

I dropped my car off for a to repair a slow puncture, the team checked the tyres all round and shown me ware on two rear tyres. They also gave a competitive price for two new tyres and alignment, whic... See more

Company replied

Rated 5 out of 5 stars

Protyre gold service very ģood. Extra work needed on my mini. All done to my satisfaction Thank you Protyre Jeffreys Latchford Warrington Jezza

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Rated 5 out of 5 stars

I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #23 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, United Kingdom

  • 01925 247 560

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.5

All reviews

(1,734)

34,852 reviews in the last 12 months

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Rated 2 out of 5 stars

Damaged my allow wheel and did not…

Damaged my allow wheel and did not inform me, i noticed it before I left the workshop

26 December 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Chris Ruane,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 3 out of 5 stars

Its not like it used to be

Its not like it used to be. Very rushed and missed a few things.

14 January 2026
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Kat,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

highly recommend

Came in on Saturday as I had a puncture. From start to finish all very professional, friendly and a lovely bunch of staff!

10 January 2026
Rated 5 out of 5 stars

Ordered tyre online and had it fitted…

Ordered tyre online and had it fitted when I wanted it fitting, very competent fitter did a great job

12 January 2026
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Ken​,

We would like to thank you for sharing your feedback regarding the service you received at our Warrington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

1 star – Very disappointing experience

I had a very poor experience with this Protyre branch following an MOT.

The car failed on suspension components that had previously been repaired, which immediately raised concerns about the accuracy of the inspection. I was also told that front tyres fitted by Protyre only months earlier were dangerously worn, which is not reasonable under normal use.

I was then quoted over £1,000 for repairs. After seeking a second opinion, the same issues were resolved by an independent garage for a few hundred pounds, and the vehicle passed its MOT without major defects.

I also received conflicting information about MOT retest charges and felt pressured regarding additional work. Overall, the service felt inaccurate, overpriced, and unprofessional. I would strongly recommend getting a second opinion before agreeing to any repairs.

7 January 2026
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear  CM Floria, 

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 4 out of 5 stars

Appointment 9-30 am

Appointment 9-30 am, arrived 20 min. beforehand as requested. Then sat and twiddled my thumbs for 30 mins, until my car was driven from outdoors car park into tyre fitting bay and received attention.

5 January 2026
Rated 5 out of 5 stars
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Patricia,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre repair on the spot

Turned up just after opening with no booked appointment. I had a tyre that needed a repair and the guys at Protyre did it there and then in about 30 mins. Fantastic service, many thanks!

22 December 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Rich,

We're happy to hear that we could promptly repair your tyre without an appointment at our Warrington branch.

We appreciate you taking the time to share your positive experience and are glad you were satisfied with our quick service!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 1 out of 5 stars

Hard sell for tyres I didn’t need.

Booked my car in for an MOT, received a call from the garage informing me that all my tyres were on the legal limit of 1.6mm and needed changing ASAP, I asked if the car had passed it MOT and the reply was “yes, but only just due to the tyres, the guy at the garage tried to hard sell me 4 tyres, I told him that I’ll shop around first.
When I picked the car up , the MOT certificate informed me that two tyres were at 8.0mm, one at 6.1mm and the other at 5.8mm, not happy. I’ve been using ProTyre for over 10 years from MOTs, breaks and tyres, I won’t be using them anymore, since Neil the ex-manager has left it’s gone downhill and I I’ve lost trust in them. Forgot to mention that the MOT had been cancelled 3 time before, due to the tester phoning in sick.
Poor service.

9 December 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear David Green ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

Useless

Stood waiting around to be told we cant help you, you’ll have to go somewhere else.
After being told last week to come back when the manager will be here. Losing custom with that attitude, no respect or care.

10 December 2025
Unprompted review
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Carol,

Thank you for notifying us of your concerns. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Car driving much better with the 4 new…

Car driving much better with the 4 new tyres and balancing thank you

10 December 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Helen​,

We would like to thank you for sharing your feedback regarding the service you received at our Warrington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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