I had booked to have 4 new tyres fitted, arrived for my appointment about 15mins early. Car was taken in straight way, new tyres fitted and I was back on my way home within 45 mins. Have recommended P... See more
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I dropped my car off for a to repair a slow puncture, the team checked the tyres all round and shown me ware on two rear tyres. They also gave a competitive price for two new tyres and alignment, whic... See more
Company replied
Protyre gold service very ģood. Extra work needed on my mini. All done to my satisfaction Thank you Protyre Jeffreys Latchford Warrington Jezza
Company replied
I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... See more
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Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #23 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Warrington
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, United Kingdom
- 01925 247 560
4.5
Excellent
2k reviews
Asks customers to review
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Pleasant and efficient staff
8 December 2025
Trusted Service
Always Friendly and helpful and based on past performance always trustworthy
8 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very efficient
Used Protyre to run a diagnostic test on my car due to a fault showing. Everything was on time, the team were really efficient annd friendly and explained everything clearly to me.
3 December 2025
Reply from Protyre Autocare - Warrington
Hello Helen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service. The team were really helpful and welcoming. Work carried out efficiently and quickly. Would highly recommend the service and quality
19 November 2025
Reply from Protyre Autocare - Warrington
Dear Mr Alan Bromley,
We appreciate you taking the time to leave us this fantastic review!
We're happy to hear that you found our team at our Warrington branch helpful and welcoming and that the work was carried out efficiently.
We value your recommendation.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Able to book MOT on line
Able to book MOT on line, and dealt with straight away on arrival. Couldn't ask for a better service.
1 December 2025
Reply from Protyre Autocare - Warrington
Hello Andy,
We would like to thank you for sharing your feedback regarding the service you received at our Warrington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Slow deflation problem after new tyres fitted.
Booked in quickly Identified the problem as old weights leaking air. Fixed quickly.
28 November 2025
Reply from Protyre Autocare - Warrington
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Recently had an MOT booked
Recently had an MOT booked. Half an hour before the test received a call to say the MOT Tester is off ill.
Was told unable to do the test. Was not offered any rebooking, just told “we can’t do it and don’t know when we can!”
Poor customer service. A simple “we’ll call you when he’s back to rebook” would have been sufficient. I get the fact people can become ill however the was no support to rebook.
As such we’ve found an alternative centre for the MOT, with great customer service.
My experience does not meet the statement on their website ……
“As a Michelin Certified Centre, Protyre Warrington have achieved high standards across levels of customer service, their workshop and equipment and their organisation and management processes, signifying a high level of service and quality will be provided everytime.”
I’ve used Protyre many times previously, however sadly I won’t be using them anymore.
21 November 2025
Unprompted review
Reply from Protyre Autocare - Warrington
Dear Customer,
Thank you for taking the time to bring this to our attention. We are sorry to hear that your recent visit to our Warrington branch has not been a positive experience for you on this occasion.
We would like the chance to investigate into this matter further, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise your concerns with higher management.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Warrington
Hello Miss Ferguson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quickly diagnosed the problem
Quickly diagnosed the problem , and the solution and price matched the cost of tyre
13 November 2025
Reply from Protyre Autocare - Warrington
Hello Gladys,
We're happy to hear that the problem was quickly diagnosed, and the tyre cost matched your expectations. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Very friendly easy to talk to made me…
Very friendly easy to talk to made me feel comfortable am having MOT done this week.
12 November 2025
Friendly and helpful staff
Friendly and helpful staff. Managed to fit me in that same day.
12 November 2025
Reply from Protyre Autocare - Warrington
Hello Nicala,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Appalling service
Appalling service, I paid for an Mot but cancelled it well over a week before it was due as I had been offered a complimentary MOT from Audi.
That was over a month ago and despite several phone calls and email, I am yet to receive a refund. I have used Protyre Warrington several times but will take my business elsewhere in future.
EDIT - I have contacted Protyre on the email below and had no response!!
5 November 2025
Unprompted review
Reply from Protyre Autocare - Warrington
Dear John,
Thank you for bringing this to our attention, and we are sorry to hear that you have not received your refund.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and order number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Quick response/repair
I had a slow puncture, Protyre took me in after an hour and fixed my tyre very quickly, other companies were unable to help me on the same day!
23 October 2025
Reply from Protyre Autocare - Warrington
Hello Jaroslaw,
We're happy to hear that we could assist you with your slow puncture promptly. Thank you for your positive feedback and for choosing our services!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Warrington
Dear Chris Morgan,
Thank you for your review!
We’re so pleased to hear you received quick service at our Warrington branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Excellent service from the guys and the…
Excellent service from the guys and the tyres were at a very competitive price.
Thank you.
29 October 2025
Guys were good and sorted my tyres but…
Guys were good and sorted my tyres but I paid for tracking and the machine was broken. No tracking and still weeks later no refund despite several emails to customer services who seemed ok at first but no replies and still no refund so 2 star from me.
10 October 2025
Reply from Protyre Autocare - Warrington
Dear Patrick Leavey,
Thank you for raising your concerns.
As per our response to your email to us, this matter has been raised with the Area Manager to look into and resolve for you. We have chased this up further with them and they will be in touch as soon as they can to discuss this further with you.
We apologise for the inconvenience this has caused.
Kindest regards,
Georgia
Customer Care - Protyre
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