I needed a new tyre and this was ordered for next day delivery. Unfortunately this was delayed but the manager did his best to get the tyre changed promptly when the tyre eventually arrived. The trac... See more
Company replied
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Excellent service. Very welcoming and polite staff and my ad-hoc request for a tyre check was fitted in without any fuss for a little bit later that morning. Faulty valve replaced FOC. So goo... See more
Company replied
Very efficient service from start to finish, friendly staff explained what work my car needed, booking process very easy and straightforward you can book online or give them a call.
Company replied
You were able to fit me in for air con regas within a couple of days at a very busy time. The only problem I encountered was making the initial appointment and checking progress - the phone was not a... See more
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #23 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Wells
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Webbs Close, West Street, BA5 2HW, Wells, Somerset, United Kingdom
- 01749 673352
4.7
Excellent
2k reviews
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Top notch service and friendly
Top notch service and friendly, helpful staff. Would recommend 100%
30 September 2025
Unprompted review
May use AI-assist with repliesRead more
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Efficiency
Efficiency I came in for an MOT and a Gold Service everything was carried out in a friendly and efficient manner Thank you
29 September 2025
Reply from Protyre Autocare - Wells
Dear Victor
We appreciate you taking the time to leave us this 5-star review!
We're happy to hear that your MOT and Gold Service were carried out efficiently and in a friendly manner at our Wells branch.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Brilliant service
These guys are brilliant, so helpful and very trustworthy. I continue to use them and recommend them to others they are so good!
16 October 2024
Reply from Protyre Autocare - Wells
Hello Liz,
We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
As on previous occasions the staff were…
As on previous occasions the staff were friendly and helpful. Service was done efficiently and on time.
26 September 2025
Reply from Protyre Autocare - Wells
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All good and friendly service
24 September 2025
My daughter’s car was brought in for a…
My daughter’s car was brought in for a mot. Whilst going. Through the test the washer jet pipe had blown off and the water jet and the washer guild ran down the bulkhead a the heater pipes going through it. They pulled the car off of the ramp and stopped the test and marked it as a fail. I fixed the items on the failure sheet. When I found the washer jet pipe disconnect I reconnected it and tested the vehicle.it never has any overheating problems. I took it back for a retest and left the car with them. When I returned the protyre person on the desk told me that the car needed to be bright in for another test because it over heated again. But the vehicle was not even put onto the lift so that it could be tested.
They are a cowboy operation. They always find items wrong even if there are none to be found.i will never use them again
3 September 2025
Reply from Protyre Autocare - Wells
Dear Bryon Hudson,
Thank you for taking the time to share your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Not successful
Air conditioning service was not successful. Tried again but same result. Unfortunately they don’t have the skills to resolve the problem so £60 wasted.
18 July 2025
Reply from Protyre Autocare - Wells
Dear Barry Brown,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
They also did my other car whilst I…
They also did my other car whilst I waited for the one that was booked in. Very helpful and fast service.
10 September 2025
Reply from Protyre Autocare - Wells
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good friendly service
Know your coming and great you by name on arrival my third visit this year in one of my three vehicles and can usually find an offeror deal online.
3 September 2025
Although there was a bit of a mix up…
Although there was a bit of a mix up with my Protyre online tyre order(the tyres didn’t arrive at the fitters in time for the pre booked appointment) when I arrived for my re-arranged appointment the tyres were fitted straight away.
1 September 2025
Great communication from the…
Great communication from the guys,explaining the works from start to finish. Work completed on time and at a very reasonable cost.
Will definitely be using them again.
29 August 2025
They friendly and helpfull
27 August 2025
Friendly staff nothing any trouble for…
Friendly staff nothing any trouble for the team great job
22 August 2025
Reply from Protyre Autocare - Wells
Hello Andy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great deal online from Protyre
Great deal online from Protyre. Discounted tyres and discounted tracking. Arrived 5 mins early to booking. Left car with them. 30 mins later get the call car is done; two new tyres fitted & tracking. Very happy with the service I received. Lost 1 star as didn't replace custom valve cap on one wheel.. yeah I'm being picky. Recommended.
20 August 2025
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