Simple method of booking and selecting tyres online. Arrived and was greeted by a friendly technician who directed me to a spot straightaway. Both tyred fitted in good time and my car was driven rou... See more
Company replied
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Excellent service guys were great, thought i had a puncture but they actually found valve was leaking, They replaced the valve and saved me alot of money getting a new tyre. Really great service and s... See more
Company replied
Great service, arrived at time booked, dealt with straight away, clear re time required, completed within set time. Friendly team, would highly recommended.
Company replied
Protyre Westbury. Had two front tyres fitted with Protyre, first time i've been there, impressed. All the staff very friendly and approachable, in particular the fitters who were generous with their... See more
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Company details
- #10 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Westbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Station Road, Westbury, BA13 3JS, Westbury, Wiltshire, United Kingdom
- 01373 825800
4.5
Excellent
2k reviews
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Reply from Protyre Autocare - Westbury
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent job all round
Explained what was needed, gave costing which didn’t change and was booked in and resolved within 3 days. Great job.
17 June 2026
Reply from Protyre Autocare - Westbury
Hello Caroline,
We would like to thank you for sharing your feedback regarding the service you received at our Westbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Beyond normal.
I believe they went beyond the normal while they were solving the problems. I was kept up to date with the progress or the lack of progress until the issues were resolved.
17 June 2026
Reply from Protyre Autocare - Westbury
Dear Mr Haydn Wheeler,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Westbury
Dear Gillian,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Westbury
Hello Mr Richards,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Westbury
Hello Lynda,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Westbury
Hello Lindsey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very happy.
Protyre have fitted tyres to my Motorcycles and cars before. This time I took my new Nissan Ariya for a wheel alignment. The lads were chatting and positive telling me what they were doing and why. I also had a weird brake noise which they were trying to fix for free. All sorted and happy. Only cost eighty quid for both front and back so took some beer as a thank you. Cheers.
12 June 2026
Unprompted review
Reply from Protyre Autocare - Westbury
Hello Paul,
We're so glad to hear about your positive experience with our team in centre. It's wonderful that our colleagues kept you informed and even helped with the brake issue. Thank you for your kind gesture!
Best regards,
Eddie
Customer Care - Protyre
Staff were very helpful and friendly
Staff were very helpful and friendly. The service was excellent and very quick. Gave me very good price for my aircon regas.
12 June 2026
Reply from Protyre Autocare - Westbury
Hello Mr Crocker,
We would like to thank you for sharing your feedback regarding the service you received at our Westbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service. Big choice. Friendly and efficient staff. Full set of new tyres fitted in 30 minutes. Great job Protyre Westbury.
8 June 2026
Reply from Protyre Autocare - Westbury
Hello Steve,
We would like to thank you for sharing your feedback regarding the service you received at our Westbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Car was released unserviced the next…
Car was released unserviced the next day, despite advice (incorrectly) that it had been.
5 June 2026
Reply from Protyre Autocare - Westbury
Dear Timothy,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
Alarm going off constantly
Alarm going off constantly, disturbing neighbours day and night.
4 June 2026
Unprompted review
Reply from Protyre Autocare - Westbury
Dear Zoe,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
re filled air con with gas and was…
re filled air con with gas and was struggling to fill properly. at the end he said if it does not work i can give you a number of a mobile guy would will have the correct gas for cleaning out the system. lol
also the very young staff were swearing on the shop floor not very professional at all
3 June 2026
Reply from Protyre Autocare - Westbury
Dear Mr Norris,
Thank you for sharing your experience.
We can confirm that your concerns have been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Pros and Cons
Pros : Puncture repaired to satisfaction. Obtained a prompted same day appointment.
Cons: I was told it would be a 20-30 minute wait but that turned out to be an hour. I thought the repair cost was expensive at £30
1 June 2026
Reply from Protyre Autocare - Westbury
Dear David,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Westbury branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
…battery fitted with a smile
I pre ordered a battery for my ford Kuga we which was fitted at Westbury pro tyres this was carried out efficiently by a fitter who had not previously done a Kuga but even though not the easiest of fitting fitted with a smile and reset all the electronic systems as required Well done to all involved will use again probably tyres
26 May 2026
Easy drop off
Easy drop off, and polite phone call to inform me that the car was ready for collection.
25 May 2026
Polite
Polite, prompt, friendly and reliable as always. They’ve always been fair and reasonable on price
22 May 2026
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