Ive been going for years to Protyre for services and when I need to. Always I have been very pleased with their helpfulness and kind attention from all the staff at Knutsford Road Wilmslow.
Company replied
Location
Switch location23 & 52 Knutsford Road, Wilmslow, SK9 6JB Wilmslow, Cheshire, GB
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See what reviewers are saying
The price and choice of tyres good, Good a availability near me. Let down by the fact that each tyre was inflated to different pressures and also to the incorrect pressure even though the correct pres... See more
Excellent service from the team at Protyre Wilmslow. Friendly, efficient and professional throughout. They replaced my punctured tyre quickly and got me back on the road with minimal disruption. Fair... See more
Company replied
Excellent service from the team at Protyre Wilmslow. Friendly, efficient and professional throughout. They replaced my punctured tyre quickly and got me back on the road with minimal disruption. Fair... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #23 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Wilmslow
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
23 & 52 Knutsford Road, Wilmslow, SK9 6JB, Wilmslow, Cheshire, United Kingdom
- 01625 522349
4.7
Excellent
1k reviews
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Very professional.
24 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Acceptable
Acceptable, however did not call to advise that the work undertaken was completed as they said they would requiring me to have to call to enquire on status of the work carried out.
24 November 2025
Reply from Protyre Autocare - Wilmslow
Dear Peter Bowen ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Wilmslow branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
I will use Protyre again.
Used Protyre Wilmslow to carry out an MOT on my wife's Beetle. The procedure from booking to collection was simple and efficient. Above all the Team were friendly and competent.
21 November 2025
Unprompted review
Mot completed smoothly
Mot completed smoothly and almost on time. Cheerful and helpful staff.
19 November 2025
Reply from Protyre Autocare - Wilmslow
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Took my "weekend" older car in .
Took my "weekend" older car in for a suspension job after a free check, great to see that machanic had an interest in an old car
19 November 2025
Very helpful and fast
Very helpful and fast, managed to do my tracking after a few other places couldn’t
19 November 2025
Very friendly and helpful
Very friendly and helpful on questions asked about repairs to a different vehicle I own.
17 November 2025
Reply from Protyre Autocare - Wilmslow
Hello Bryn,
We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fabulous service from the team today
Fabulous service from the team today. I had a puncture just as I was about to set off on a long journey. They sorted a repair without fuss. Exceptional service - thank you.
13 November 2025
Unprompted review
Reply from Protyre Autocare - Wilmslow
Hello Louise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The team at Protyre Wilmslow were…
The team at Protyre Wilmslow were great. Made an online booking but due to circumstances needed to have an earlirer slot than booked, rang up and it was no problem to change, Steering adjustment carried out and report given, away in 45mins. Their customer service could not be faulted. Highly recommended!The manager and staff went above and beyond to help sort my car out quickly.
7 November 2025
Reply from Protyre Autocare - Wilmslow
Hello Mr Stock,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Thanks guys
Thanks guys - great advice and puncture repair. Tidy workshop.
12 November 2025
Unprompted review
Reply from Protyre Autocare - Wilmslow
Hello Mr Stockdale,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Sorted out a problem which occurred…
Sorted out a problem which occurred just before MOT due, then completed MOT.
7 November 2025
Appointment time not met and just…
Appointment time not met and just entered queue with everyone else. Service without a smile.
Opposite of using blackcircles.com
5 November 2025
Reply from Protyre Autocare - Wilmslow
Dear Geoff Howard,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Wilmslow branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent customer service
Excellent customer service would highly recommend. Great pricing with fast turnaround. Super friendly and knowledgeable staff. Definitely be going back.
29 October 2025
Reply from Protyre Autocare - Wilmslow
Hello Rupert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
QUALITY WORKMANSHIP
Reliable , good advice quality workmanship and local Excellence facilities .
24 October 2025
Efficient and pleasant.
27 October 2025
Reply from Protyre Autocare - Wilmslow
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service - would definitely use again
It started with a helpful response to my initial phone call and I was told I could go there immediately. Upon arrival, I was greeted politely and my punctured tyre was examined and found to be irreparable. A thorough examination of the other tyres found one just on the legal limit. (I recalled my MOT earlier in the year commenting that it would need relaxing during the year). The two tyres were duly replaced. The whole experience was very friendly, efficient and professional.
24 October 2025
Reply from Protyre Autocare - Wilmslow
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The manager and staff are all lovely…
The manager and staff are all lovely and went above and beyond to help sort my car out quickly. They are super fair and I would recommend them to anyone.
18 October 2025
Reply from Protyre Autocare - Wilmslow
Hello Amy,
We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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