Excellent service after I had the misfortune to have major tyre damage. Managed to get car home and telephoned to enquire if a new tyre could be fitted at my home. This was carried very promptly by tw... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy booking process, also a good price. The only criticism is that once booked there's no facility to change it online, as I had to, due to unforeseen circumstances. That being said the receptionist,... See more
I booked an appointent for two tyres to be fitted and a tracking check at winsford Protyre depot,i got in in a couple of days (only because they had to get me two tyres) and my appointment was on time... See more
Company replied
Honestly, the team were amazing. Gemma and Molly explained everything clearly and made the whole process of parting with money to sort my daughter's car out as painless as possible 😂. I won't be go... See more
Company replied
Company details
About Protyre Autocare - Winsford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom
- 01606 594925
4.5
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
excellent service from Barry and staff…
excellent service from Barry and staff over the issue with faulty valves on my new tyres. was booked in again to resolve them. Thank you. Ladies on reception very helpful too.
2 November 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Winsford
Hello Mrs Wilson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy booking process
Easy booking process, also a good price. The only criticism is that once booked there's no facility to change it online, as I had to, due to unforeseen circumstances. That being said the receptionist, Molly I think it was, was very helpful.
4 November 2026
⭐☆☆☆☆
⭐☆☆☆☆
I took my 22-plate car, which has only 26,000 miles on the clock, in for a service. I received a phone call telling me that around £1,200 worth of work was urgently needed, including tyres and brake pads. When I asked what needed prioritising, I was told everything.
I wasn’t expecting the additional work, so I asked if I could call back after working a few things out. About an hour later, I called and asked them to carry out the service only, with no extras, and to write down the recommended work so I could book it in at a later date once I’d rearranged my schedule.
I was then told the items were only advisories and that the car was still drivable. This was completely different from the impression I’d been given during the first call, when everything was presented as urgent.
I was also quoted £147 for TPMS work that a Ford garage quoted £90 for the same job. My car passed its MOT in May with no advisories. I understand that things can change after an MOT, but the conflicting advice and pricing have left me questioning whether customers are being pressured into paying for work sooner than necessary to increase profits.
Based on my experience, I’d recommend getting an itemised quote and a second opinion before agreeing to any additional work.
28 October 2026
Unprompted review
Reply from Protyre Autocare - Winsford
Dear Ryan Robinson,
Thank you for notifying us of your concerns. We really value your feedback.
We would like the chance to look into this matter further for you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Winsford
Hello Nichola,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very happy with their service And not…
Very happy with their service And not my first time I've been for mot Answer service can recommend to anyone Answer service can recommend to anyone
2 November 2026
Reply from Protyre Autocare - Winsford
Hello Edward,
We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Mot not correct
I booked an mot. 1st appointment got cancelled as engineer couldn't get there. 2nd appointment had to wait for her to arrive. Mot done and listed a few advisory points.
1. 1 Wiper blade may need replacing soon ( fair enough they wear, although its cleaning the screen ok with no streaks!!)
2. Said front tyres showing minor signs of cracking. - these tyres were bought from there 12 months ago, lots of tread left, over 5mm, premium tyres, £500 for 2. only 5k miles since. Inspected tyres myself and nothing there at all!!
The car had a VW service a month previously and tyres were inspected as good within more than adequate tread.
Yes it was only advisory but I totally object to this being put on the mot as its not true. They either need glasses or they were just putting on for the sake of it.
And indeed if the tyres were cracked after 5k mileage and 12 months, protyre need to replace as selling sub standard tyres.
2 November 2026
Reply from Protyre Autocare - Winsford
Dear Joyce ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Winsford branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
All ways responded to my requests…
All ways responded to my requests urgently.
Back on the road quickly after replacing my low profile tyres.
2 November 2026
Sorting a burst tyre on motorway
From first contact right through to repairing and getting me safely going on the motorway again Darren and Mo have my highest regards👍
30 October 2026
Unprompted review
Reply from Protyre Autocare - Winsford
Hello Roger,
We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
My taxi had a blow out called for help…
My taxi had a blow out called for help two fitters come out ( Darren and Mo ) I believe they explained everything and changed my tire and got me back making money in no time highly recommend and highly professional
29 October 2026
Unprompted review
Reply from Protyre Autocare - Winsford
Hello Sarah,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Winsford
Hello Yvonne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service after tyre damage
Excellent service after I had the misfortune to have major tyre damage. Managed to get car home and telephoned to enquire if a new tyre could be fitted at my home. This was carried very promptly by two very pleasant mechanics (Mo and Darren) at a very good price. I would definitely recommend this company and have always used them for my MOT, service etc.
28 October 2026
Unprompted review
Reply from Protyre Autocare - Winsford
Dear Carol Firth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the swift mobile tyre fitting service you received at your home, as well as our competitive pricing. It is wonderful to know you continue to trust us with your vehicle's servicing and MOT needs.
We will look forward to welcoming you again at our Winsford branch in the future.
Kind regards
Kayliegh
Customer care - Protyre
Tyres renewal and tracking
I booked an appointent for two tyres to be fitted and a tracking check at winsford Protyre depot,i got in in a couple of days (only because they had to get me two tyres) and my appointment was on time carried out while i waited. They did an excellent job and explained that they had also given my car a winter check at the same time. Excellent service and very nice helpful employees.
16 October 2026
Reply from Protyre Autocare - Winsford
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Had my MOT done last week
Had my MOT done last week, no hassles at all. Informed on progress all the way through. Coffee was a nice touch as well. Staff a great.
That confident with this garage that I've pre booked for next year. Well done team.
16 October 2026
Unprompted review
Reply from Protyre Autocare - Winsford
Hello Lewy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, and a lot of aftercare regarding an issue that wasn’t caused by them
16 October 2026
Reply from Protyre Autocare - Winsford
Hello Jack,
We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Really great service from winsford…
Really great service from winsford Protyre recently. Very friendly, knowledgeable and sorted my tyre with no fuss.
8 October 2026
Unprompted review
Reply from Protyre Autocare - Winsford
Dear Linda,
We would like to thank you for sharing your feedback regarding your recent experience with our Winsford branch.
We take great pride in providing helpful and hassle-free assistance to all of our customers, so we are delighted to hear that the team took such good care of your vehicle.
Many thanks again for taking the time to leave us such a positive review.
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Avoid at all costs
AVOID AT ALL COSTS!!!!!
I took my Range Rover to this establishment with a general ‘puncture repair’ and because I seemed to know nothing generally about cars they tried to take advantage of me and say the puncture was not repairable I will need a new tyre and also the opposite tyre needed replacing too!
Now I know this wasn’t the case before taking it and I knew it was just a puncture repair!
Not only that but astonishingly the original price quoted was £400+ to do the work however ‘luckily’ for me they could get the price down to £275 if I booked it in there and then.
I have since had the repair done with another company which confirmed the puncture was easily accessible and repaired without any issues for a total of £25
Robbing thieves trying to take advantage of their customers and their customers money
21 September 2026
Unprompted review
Reply from Protyre Autocare - Winsford
##- Review Response below this line -##
Dear Jade Oakes,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
great staff
14 October 2026
Reply from Protyre Autocare - Winsford
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really impressed
Best price for premium continental tyres, clean and smart reception and manager was very friendly and knowledgeable. Prebooked appointment went smoothly.
7 October 2026
Reply from Protyre Autocare - Winsford
Hello Richard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Made to feel welcome and everything…
Made to feel welcome and everything explained in plain language
7 October 2026
Reply from Protyre Autocare - Winsford
Hello Marian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.