Protyre Autocare - Winsford Reviews 

1,043
•
TrustScore 4.5 out of 5

4.5

Wharton Road, Winsford, CW7 3AU Winsford, Cheshire, GB

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See what reviewers are saying

Rated 4 out of 5 stars

Easy booking process, also a good price. The only criticism is that once booked there's no facility to change it online, as I had to, due to unforeseen circumstances. That being said the receptionist,... See more

Rated 5 out of 5 stars

Excellent service after I had the misfortune to have major tyre damage. Managed to get car home and telephoned to enquire if a new tyre could be fitted at my home. This was carried very promptly by tw... See more

Company replied

Rated 5 out of 5 stars

I booked an appointent for two tyres to be fitted and a tracking check at winsford Protyre depot,i got in in a couple of days (only because they had to get me two tyres) and my appointment was on time... See more

Company replied

Rated 5 out of 5 stars

Honestly, the team were amazing. Gemma and Molly explained everything clearly and made the whole process of parting with money to sort my daughter's car out as painless as possible 😂. I won't be go... See more

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom

  • 01606 594925

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.5

All reviews

(1,043)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and value for money

Great service and value for money. Gemma was very easy to work with and made the experience delightful. Thanks Protyre Autocare team!

9 September 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Peter,

Thank you for taking the time to share your positive feedback.

We are delighted to hear that you experienced great service and value, and that our team member made your experience delightful. We always strive to provide excellent customer service.

We will look forward to welcoming you again in the future at our Winsford branch.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Proper thorough job

Proper thorough job, they identified additional problems with my vehicle, which I wouldn't have noticed on my own and if left would have lead to even worse damage to my vehicle. After identifying the additional parts were sourced quickly and my vehicle was repaired same day with great friendly service. Would highly recommend 👍

5 September 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Miss Buckley,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Winsford branch. We are pleased we could identify and resolve the issues with your vehicle promptly.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Fast efficient

Fast efficient

7 September 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Mr Burke,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly & Professional

Friendly, helpful empathetic customer services. Professional job .clear explanations of process and reassurance.

7 September 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Kevin​,

We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service…

Called the Winsford branch on Saturday 5/9/26 for an aircon issue. Was booked in for same day. Molly and Charlie were excellent, polite and friendly and nothing was too much trouble. Both were very professional and should be commended for their superb service. Within an hour of being there my issue was resolved. I will definitely be using their services again. Thank you.

5 September 2026
Unprompted review
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Nigel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff,service

Staff,service, and nice friendly 👌 brilliant 👏

2 September 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Mr McDonough,

Thank you very much for leaving us this 5-star review.

We always try to ensure our customer service is the best it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Absolutley excellent start to finish warm welcomee off the girls on reception

Absolutley 1st class great price on tyres looked after very well by girls on reception would highly recommend 5 star from me

2 September 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Derek,

We are so pleased to hear that you had such a positive experience with us and that our team at Winsford provided excellent service. We truly appreciate your kind words and your high recommendation. Thank you for choosing us!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Exceptional customer service had to…

Exceptional customer service had to wait and was offered tea and coffee. Will return

31 August 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Kerry​,

We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Went in with my steering wheel on the…

Went in with my steering wheel on the wonk, left with it as straight as an arrow. Can’t fault Charlie the technician, was in and out in no time as he new I was in a rush and molly and Barry behind the desk getting me in last minute!

31 August 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Cal,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff

31 August 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Mr Meredith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Repaired my tyre quickly and got me…

Repaired my tyre quickly and got me back on my way! And what lovely people, had the pleasure of having a chat with Gemma, Queen!

29 August 2026
Unprompted review
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Owen​,

We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great had no issues with with the…

Great had no issues with with the booking process of get my car regassed the staff on reception was friendly and it was done quickly didnt have long wait one happy customer

19 August 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Angela,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Winsford.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Wonderful customer service.And a lovely…

Wonderful customer service.And a lovely latte whilst waiting.Reasnable princess.

17 August 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Avoid

Went in for MOT and gold service and my car came out with a fault that wasn't there previously. Had to take the carback twice. Poor service and poor job

25/08/2026 - No contact made since the response from the company

12 August 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Really quick

Really quick! Great communication

17 August 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Mr and Mrs Lawrie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

5* customer service

Good communication detailed reports when repairs carried out and very approachable team.

3 August 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Mrs Hitchen​,

We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Great service and Staff

I have just recently had my tyre and brakes fitted - great service with the staff. There was a little trouble sourcing some parts so unfortunately my vehicle wasn't ready on the same day.

5 August 2026
Rated 5 out of 5 stars

Great service. I was made very welcome asked if l…

I was made very welcome asked if l would like a drink, l handed my keys over to them and then after a while they told me that my car was ready for me. Staff were all very pleasant. I would go there again.

31 July 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Mrs Thomas,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and respectful staff

Friendly and respectful staff

27 July 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Mr Jones,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service.

Great service, friendly staff and good prices

29 July 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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